Dykstra's Auto - West Olive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alex M
a month ago
Incredibly satisfied with the level of service I've received from Dykstra Auto (West Olive) on both occasions I've taken my car to them. Very friendly and very honest. I also love their use of technology to communicate the details of the work proposed, the associated cost, etc.They also follow up to make sure things are working as they should. Cannot recommend them highly enough.

  Brandi Kraus
9 months ago
I took my car here because the serpentine belt snapped on it and it was missing a few bolts from that air compressor thing inside it. Another car shop told me, but anyways when I brought my car to dyksyras they said they would get it fixed called me the same day. I picked up my car and drove did not even 10 miles down the road and the belt snapped on my car again because they didn t listen to anything that I told them what is wrong with a car. So I went additional five days without a vehicle and they charged me four times amount. The other car place was going to charge me to fix the vehicle so I figured they ended up fixing the air conditioning thing but they did not. I had to pay to get my car towed back to them so they can redo their job that they didn t do correctly the first time thankfully I didn t get charged for them to re-fix what they should ve done five days prior. (Pictures I provided where of the belt that they fixed after driving it not even 10 miles up the road home)

  Jason Haveman
3 months ago
I brought my car in two different times to diagnosed and fully fix an engine issue. The cost was $2000 for the work the first time, and in a single drive to my haircut from the auto shop (no more than 10 minutes) my car went back to having low power issues and the check engine light popped back on. So I bring it back a couple days later when I can, where I spend another $500 to fix some random new thing you found, which after an hour of getting my car back all the problems came back with it. So to summarize, I brought in a car to get its engine issues fully diagnosed and fixed. Both times Dykstra failed to fix my car, while reassuring me my problems were all handled, and just wasted and drained my money. Pleasure doing our final business together!

  Kevin Bosma
3 weeks ago
Have been going there for over a year now. Friendly people, and they really care about doing a good job. If there are any issues, they have always made it right. I will definitely keep using them.

  Matthew Hemenway
3 months ago
Quality, fast, and affordable. I had a tire repaired here recently. Got me in next day and turned my car around quickly. I ll use them in the future.

  Erin McLean
2 months ago
Very professional and the report they send you online is awesome! I m a college student and live a few hours from home so being able to send that to my parents is very helpful so they can also be in the loop of what s going on with my car.

  Spencer Nagelkirk
a month ago
Awesome service, great communication with what I needed done and got me in and out! 10/10 will be bringing my vehicle there next time it s due for service.

  Terri Osowski
3 months ago
Fast, honest, and great price. Will definitely be back!! Very convenient payment option too~ an app to pay online, since I had to pick up my car after hours.

  Joe S
6 months ago
Great company!!Worked to get you in as soon as possibleStaff is very helpful and knowledgeableRepaired what was necessary at a fair price that day!Highly recommendedSide note: Did my business over the phone as my child is at GVSU. Completely took care of it.

  Abby
2 weeks ago
Great service and lowered the price when I mentioned another shop would do the same thing but $20 cheaper...so they price matched and got my truck done in an hour. A win in my book.

  Wayne
3 months ago
My truck was taken in quickly. The turn around time for repairs/replacement tires was quick. I ll be using these guys again if I need repairs again.

  Allie Scheffer
8 months ago
This was my first time getting my car looked at on my own, and Dykstra s auto was incredible. They were super patient and friendly. I was greeted as soon as I entered the shop. Customer service was exceptional, as I was given daily updates on how my car was doing and they answered all questions I had. Got my car back the next day and it hasn t had any issues since.Services: General repairs & maintenance, Auto engine diagnostic, Auto maintenance

  braiden vugteveen
2 months ago
Awesome guys here! Came in without an appointment for tire repair and they helped diagnose the problem and put a new tire on for me in the same day!

  Kathy Quinlan
3 months ago
I had my car checked out to be sure brakes and everything were ok. Everything was fine and they are very reasonable.. they will be my go to repair shop for the future !

  Lesley Faull
8 months ago
We had a wonderful experience. We were sent photos of our car and what was wrong. We were told what our options were to fix the car. Great communication. They also did our brakes rotors and fuel system and had us back on the road in a day.Services: Vehicle Inspection, Brakes, Auto maintenanceServices: Vehicle Inspection, Brakes, Auto maintenance

  Jason Vitick
11 months ago
They were able to get my car in fast due to an upcoming funeral. The car, a 2010 Mazda 3 Sport, was making a rattling sound. They assessed the problem, reported their findings, and provided options to us. They secured the heat shield , and did an oil change for a very reasonable price. I recommend this place, and plan to use them in the future.Services: Auto exhaust system repair, Oil change

  Rob Church
a year ago
I had gotten some bad advice from another auto repair place about what the issues were with my vehicle. Luckily I didn't have time to get them repaired on my side of the state before my son brought the car back to Grand Valley. Allendale guys were great, turns out I only needed an alignment instead of front control arms.Thanks for your honesty.Service: Steering & suspension repair

  Adam Macmillan
7 months ago
The group at Dykstra s were amazing to work with. So much so, that they serviced my wife s car the very next day. I would highly recommend using this shop.Service: Oil changeService: Oil change

  Kathy Fuller
a year ago
Very easy to get in for an appointment. I really like how they checked over the entire car for any safety issues.Quickly fixed car and I was down the road again with no problems.Gary is a really friendly guyServices: Steering & suspension repair, Vehicle Inspection, Vehicle safety inspection, Oil changeServices: Steering & suspension repair, Vehicle Inspection, Vehicle safety inspection, Oil change

  Chris Vanderlaan
11 months ago
Service was great, employees are even better. I brought my truck in for a tire leak, been weeks and all are holding psi now. Allendale auto did what another garage couldn't, so thank you, happy customer and I'll be coming back.Service: TiresService: Tires

  mark baker
3 months ago
Very friendly and got me in on short notice to fix a stuck brake caliper. Recommend.

  sarah cruikshank
a year ago
Easy to schedule an appointment online.Clean shop waiting area and friendly desk attendant.Reasonable wait time for oil change.I enjoyed the text update and email of recommended service.I would come back.Thank you!Service: Oil change

  Hudson Wardin
8 months ago
Very friendly employees, and they were able to get my car in and repair a flat tire within the day. Quick, affordable, and kind, will be going back again.Service: TiresService: Tires

  Daniel Arkema
3 months ago
Thanks Dykstra's for keeping me informed of things that should be fixed on my car. This helps me plan for upcoming expenses and keep our cars on the road. Love that you send a report of everything and allow me to pay online, when I can't make it during your business hours.

  Nancy Vogl
10 months ago
Gary and the team at Allendale went out of their way several times - especially Gary - to help my granddaughter with her Honda Civic. We're grateful for their professionalism, expertise and kindness. Thank you, Allendale Auto!

  Jason Dunaway
a year ago
They replaced my daughters break lines. She is away at school and it is nice to have a trusted mechanic for her when I can't be there. They were extremely honest and helpful.Service: BrakesService: Brakes

  Keith Reynolds
a year ago
My children go to GVSU and we have always found Gary to be very professional and extremely honest and trustworthy! If you aren't local and need someone to work on your child's vehicle, I highly recommend them!Service: Auto maintenanceService: Auto maintenance

  Greg Keys
a year ago
BEWARE of Allendale Auto Repair. They told me $1,700 dollar for repairs. Thought I should get a second opinion and found out I didn't need 90 percent of what they told me needed done. Paid another repair shop $500.00 and my car is perfect. The worst part is they charged me $50.00 just to look at my car and try to rip me off!

  Evan Bradford
2 years ago
This past Tuesday I brought my car in for an issue I had been having for the past few weeks. I brought my car to Allendale Auto Service back in Mid-September for a similar issue. Don and his team checked out the problem and noticed there was an issue with one of the same parts replaced back in September. Don called me back and told me it would be warrantied due to the part being new and malfunctioning so soon. I appreciated Don's honesty and integrity for what he did, and I have the utmost confidence in the work he and his team do. If you want a fair and honest estimate for repairs, Allendale Auto Service is the place! Thank you, all!Service: Brake service & repair

  Kurt Tedford
6 months ago
Got my daughters car in and out quickly. Great service & timely!Service: General repairs & maintenanceService: General repairs & maintenance