K&S Auto Service
4.7 (102)
4614 S Wayne Rd, Wayne, MI 48184
(734) 595-1550
facebook.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
K&S Auto Service is an auto repair shop located in Wayne, MI, offering services such as auto electrical service and auto tune-up service. With a focus on accessibility and amenities, they provide a range of services for domestic vehicles.
Services offered: Auto repair shop, Auto electrical service, Auto tune-up service.
K&S Auto Service Reviews Summary
Pros
- Honesty and trustworthiness in assessments and repairs
- Fast and reliable service with knowledgeable staff
- Reasonable pricing and fair treatment of customers
Cons
- Limited hours of operation, inconvenient for day shift workers
- Not specialized in foreign cars
- Inconsistencies in customer service
Suggestion
Consider extending hours of operation to accommodate more customers, and enhance training for consistent customer service.
Positive Words
Honest, reliable, trustworthy, friendly, professional, fast, reasonable, great, honest, kind
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mrs.S
a month ago
They did a oil change and didn't even check the antifreeze. My car ran hot and the engine almost blew before I got it home. Will never come back here! 10 min oil change places would have checked all my fluids! Not the only thing they did wrong!
Mike M
3 months ago
Great place to have your vehicle worked on. Master Mechanics on staff, which made it trust these guys. Family owned business. Will be doing future business whenever I need my car fixed
G S
2 months ago
Excellent and honest and a great price. If your car breaks down, get it towed here & get back on the road, without breaking the bank! 10/10
Silvester Hampton
5 years ago
They are not big into foreign cars at all so if that's what u have look else where but domestic they seem to be good. Drive by and look at their lot nothing but American cars which is fine. My only complaint was customer service owner seemed to be very stand offish and annoyed with simple questions even when u talking with respect and are courteous. Here I am saying yes sir no sir please and thank you, and he's being short and rude. Dont know why, I can only assume. But whatever the reason it's not the place for me, maybe it was a bad morning but that was enough for me.
Cindy Calderon
2 months ago
I've been bring my vehicles here for years. Won't go anywhere else!
Denis Stairs
a week ago
The most honest and trustworthy shop around.
Dan B.
4 years ago
First, they are honest about what needs to be done and what should be done in the future. I've been taking my family's vehicles to Ray for years. They do the repairs quickly and correctly. Communication is terrific and customer service is top notch. I've recommended K&S to friends for years.
Jenna Biggs
3 years ago
Sam and the team at K and S auto Are amazing. I brought my car here twice now, and they are always able to look at it the same day and have it completely fixed by the next. I drive here all the way from Toledo, I cannot give them a big enough recommendation. Great pricing, reliable work, and awesome team. Will be back if I have any other need.
Belinda Nelson
a year ago
Ray runs a top notch repair shop. He let's you know what's wrong and what it will take to fix it. He does Not push you into unnecessary repairs. If there are multiple problems and your trying to budget, he will even suggest which repairs need to be top priority. For over 40 years, Ray has been our go to mechanic. He has never steered us wrong!
Phyllis Foster
5 years ago
I had work done on my car. I have used this auto repair shop for years. They give AAA++ done here. They always give great work. I am so happy with there work done. We trust them with all our vehicles. If you need any work done K&S has always done great work for me. I feel like I have a new car now. Thank you to K&S for a job well done.
KLXVD 9
a year ago
Good service, good prices. Only reason it gets 3 stars is because of the hours of operation. If you re a day shift worker and want to go here, plan on taking a day off work, or orchestrating finding a ride. VERY inconvenient for weekday, day shift workers. If they had limited hours during the weekend, it d be an EASY 5 star.Service: Air conditioningService: Air conditioning
Ashley Baker
4 years ago
Had my alternator replaced same day with K&S Auto, great customer service! They had no problem with communicating well with both myself and my father. Researched the price and found it to definitely be reasonable. Probably will be my primary mechanic in the future.
Mike McKenna
4 months ago
Honest, reliable, and quick. Always call K&S first!
Cathy Roderick
a year ago
Very professional. Friendly service. Very fair price for the work on our auto. Will recommend my friends and family.
Patrick Stover
4 years ago
I've been bringing my cars to this place for years and will continue to do so as long as Ray and his family work here. They've always been fast with repairs and courteous to me. They've always been there for me when I need something checked out or fixed on my car, they even helped me find a car to buy when I was in need of one once (but thats another story).ProsClean shopPolite employeesFast and reliable serviceConsNot nearby (personal issue)Can sometimes be a wait to have my car inTL;DR Great car place, no reason not to give them a call when you have a repair that needs to be done.
Ron Fuller
a year ago
I am an ex master mechanic who is used to working on my own cars. Unfortunately i have arthritis in my hands so I cannot do the work i used to do as a younger man. One of my cars broke down (Ball joint) and i had it towed to K&S. K&S did a great job, relatively quickly and at a great price. My new used truck recently broke down and i sent it to K&S. again a great job at a great price. K&S has a customer for life now and i will happily recommend them to anyone who asks for a mechanicThanks K&S!
Erica Colaianne
7 years ago
The best customer service you will receive. Ray and the whole staff are honest and kind. Great prices and speedy service. Best of all, Ray called me the day after the repair to make sure my car was driving better and that I was pleased with the work.
Becky S
8 years ago
My family and I have been taking our vehicles to K & S for years. The owner is super nice and the staff is great! They are straight up with customers and never try to get you to fix things that aren't broken. I would (and have) recommended them to my friends.
Jeff Walters
7 years ago
My car had a problem early this morning. I looked up mechanics in Wayne and K&S was highly rated. I went there I couldn't be happier. Everyone there is courteous and professional. The costs were reasonable and they explained everything to me. I will definitely refer folks to this place! Thank you K&S!!!!
jennifer altman
3 years ago
I ve been taking my vehicle to K&S for 12 years. They are always professional and reasonably priced. I trust them to always do quality work!
Google User
9 years ago
In regards to Thomas Hemme and Thomas Olson Jrs comment about our customer service and our repair procedures. We would like to say we take great pride to be celebrating 30 years in business this year and we decided to donate a 2006 Ford Taurus with a year of free service to a needy Wayne resident family as our way to say thank you to our Wayne, Mi community for all you business over years. If we where as unprofessional as these gentleman say, I don't feel we could have managed to stay in business 30 years. We pay for all the latest updates and software to diagnose our customers vehicles quickly and accurately. I have checked into the customer names in our data base and have no record of them ever being here. We work with every customer on cost effective repairs and warranty work and take pride in our work and appreciate our customers business, If not for them we would not be here!!!!
Kristen S.
4 years ago
Service was fast and friendly! Ray was honest in his assessment and the price was very reasonable. Will definitely go back for any other repair needs in the future!
Thomas Hemme
6 years ago
Paid $250 to get a fuel pump replaced. Car was running on the lot when i arrived. When i turned it off it would not start. Owner got pissed off at me and started complaining about my car. I got a full refund and $15 later I had the fuel filter changed and it was good to go.
Mariah James
2 years ago
They fixed my front brakes and even gave me a ride to and from when they saw I was toting my baby girl around with me. Great service and kind workers! Thank you!
SHERRY ROBERTSON
5 years ago
My experience was great very friendly. I appreciate people that are honest when it comes repairing your car! Would highly recommend them!
Patty Nehra
9 years ago
My brother, dad and uncle from Milford drives all the way out here to see these guys.... We tried them twice and going back a third, very quick and honest! Great price, I recommend them to anyone! Treat them with respect and you'll get respect!
crystal young
4 years ago
The best! Great people and honest. Love them wont go anywhere else. Prices are very reasonable and they try their hardest to get stuff done quickly.
Sam Kohl
6 years ago
Very friendly. Had some van issues while touring the country with a band. Pulled in early morning without an appointment and they made room in their schedule to inspect it immediately.Update: Turns out the tire is warped. The friendly staff went out of their way to find me the tire I needed and send me on my way.
Jennifer Galvan
2 years ago
Only place I trust to take my vehicles to! Ray is honest, trustworthy and will guarantee his work. Highly recommend.
Bryan Trent
a year ago
Good shop honest and took care of me right away! Definitely will be returning with anyand all issues I have!