Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mike E
2 months ago
Fred is no longer the owner. When Fred was in charge, it was an honest American business with great service. I made the mistake of thinking the same with the new owners. I was charged $150 to weld two muffler hangers and patch a hole. But, they did a poor welding job and covered it up with muffler puddy, then wrapped pipe hanger strap ($4.99 at ACE hardware) and hung it with a small adhesive hook, and did no welding there. The muffler welds lasted maybe 2 months impressively. One thing I can thank them for is inspiring me to buy a welder and do it myself, now my truck is perfectly silent now that I did it myself!Pro tip for anyone, F&R with Fred was the last good mechanics around. Now that he s gone, go learn how to do stuff yourself.
Mazen Ray
2 months ago
Really appreciate your service.It was a very great experience with this shop where he changed my car Axle shaft immediately since i was in a rushThank you!
Melinda Fathe
5 months ago
I was extremely pleased with the service I received. They are very honest and trustworthy. I was in from Ohio and had brake issues. They got me in right away and quickly diagnosed my problem.
CiCii Harlan
6 months ago
Eddie and his wokers are nice people caring and helpful, fix my vehicle and it's running great now, when my other vehicle needed a boost I call him for help and he sent me help right away? Thank you Eddie I will be back soon.He also work with you on the prices, very reasonable.
CiCii Harlan
4 months ago
I change my mind they damaged my vents front and on top the front don't work anymore, nothing come out no heat or cold, was working when I took it there having a lot of heat coming from the top of my vent. When I'm driving heat is coming out the top vents and I don't have it on, it get so hot in my vehicle I'm scared to drive it I filed an complaint I want my money back and my vehicle fix back the way it was.
Patti Adams
6 months ago
Just had my front brakes done !!! Excellent job ! My brakes were done In about an hour & the price was phenomenal ! $200 less then other places . I have a new mechanic! THANK YOU EDDIE FOR OTHER FANTASTIC JOB !!!!!!!!Service: General repairs & maintenanceService: General repairs & maintenance
Steve Fisher
7 months ago
Went in for an exhaust leak they had me in and out within an hour awesome job
Trey Thompson
7 months ago
Worked on my car charged me $400 tried charging me $510. And car still shuts off exact same problem. Would not recommend and will never be back. They are evil.
Ivajevean Hurston
4 months ago
My son took his car there and they were quick and efficient. I'm taking my car there next
Glenda Grosjean
a month ago
Fast, reliable, consistent, honest work! Highly recommend!
Ray lee
7 months ago
Steer clear I was charged 400 dollars for the problem to get worse. They are con artists and will say anything and charge overpriced on very little work.
Russell King
a year ago
My experience at F&R was great. I called to get an estimate on a price to do some work but Fred, the owner and mechanic was out with an appt. His wife got my info. but I missed his call. Got in touch with Fred in the morning, he told me to bring it in. My Navigator had a misfire in Cyl. 5 which was causing it to run rough. Got a quote came back in 2 hrs. running new. The mechanic you should come to, the best.
Stacy Leigh
2 years ago
Greetings,I am so glad that I found this shop. I bought my first car and was completely taken advantage of by the dealer. My car has needed some serious as well as some minor repairs, and F&R has done everyone so far. They walked me through every step. Even showing me the damaged parts. They are reasonable priced and worth every dime. I always walk out feeling confident about the repairs.Finally, my vehicle runs like it always should have. There is no better feeling than finding; honest, knowledgeable, patient, and kind auto mechanics and staff.Thanks to everyone at F&R Automotive, in Wayne.-Stacy B.
Brandon Bellant
a year ago
Absolutely incredible customer service. Replaced my condenser in under two hours. The mechanic took time to show me all the new parts and what broke on my last one. Great price and great people.Service: General repairs & maintenanceService: General repairs & maintenance
Cathy Henson
a year ago
Excellent customer service. Went above and beyond to make the customer happy. Staff is very very nice. Had two cars dropped off in the morning and both were done before the end of the day. . Thank you. Cathy HensonService: Auto brake repairService: Auto brake repair
ava
9 months ago
wonderful experience here fast and affordable work number one place to go to for any problems in the future, good people especially the kid in the front he s adorable.Service: Steering & suspension repairService: Steering & suspension repair
Ajeet Sinha
a year ago
These guys were great. I had an issue with a loose part on the bottom of my car and they were kind enough to fix it right there. I would see them for any other repairs in the future.
Tracy Collins
a year ago
He couldn t or advised me against fixing my car . So honest ! He could have charged me to diagnose and pretend he fixed it but NOPE . This guy & his wife are the best most honest people I ve met in a long time.Service: Engine repairService: Engine repair
Nyiesha
4 years ago
Fred and his team are awesome. Not from Michigan but I took my car in for service and Fred fixed it right away. His prices were really good and reasonable . Fred had my car back to me the same day. I rate him #1 in Wayne. Wonderful Serivce :) thank you F & R
Sadeq Jayy
5 months ago
Very trusted and professional at reasonable price
Zach Adams
6 months ago
Friendly, fast and honest. Good prices too.Services: Steering & suspension repair, Steering & suspension replacementServices: Steering & suspension repair, Steering & suspension replacement
ToXic Oo7
4 months ago
Faves definitely my go to for anything and everything auto.
Shana Brady
5 months ago
Horrible and terrible they do poor business, and very poor ethical business skills!!!!
Vince Salinitro
2 years ago
Took my car in for service, needed motor mounts and tie rod repaired, asked for brakes to be checked. Quoted at $600 for pads and rotors on my fusion so I turned down the service to do it myself. Brakes weren't too bad when I brought the car and when I drove off they felt completely shot. Went to do the brakes to find a couple of flipped pads. Very shady and an attitude when I turned down the brake job and now I know whyServices: Steering & suspension repair, Brakes
Kathy L
4 years ago
Fred & his team are simply the best. They went above and beyond to help me. I took my van in when my check engine light was on and it turned out I needed new spark plugs and ignition coils.Fred fixed it in a few hours and it was a fair price. 2 weeks later my light came on again telling me my catalytic converter was bad. Fred knew right away it was under warranty and called the dealership for me, made the appt and everything. The dealership tried to make me have an additional $1200 worth of work done BEFORE they'd replace the converter. Fred wasn't having that and truly went to bat for me. He is awesome. I am so thankful to have met an HONEST mechanic. I will never use anyone else.
Mariko Hayashi
3 years ago
Fred was the best! My friend and I took a used car there we were looking to buy from a local dealership, and wanted checked out. Fred did a thorough job, and explained everything he found needing fixing/changing in detail, and even looked up the price of the car on Kellybluebooks, and told us what he thought was a fair price for it. He even recommended we have the dealership guy come over, and said he would tell him exactly that. He then printed off the list of needed fixes/prices along with the kellybluebook price page so we could take it with us to the dealership. Finally, he said he said he wouldn't even charge us for his services unless we bought the car! Just great guy, very trust-worthy. Wish his shop was closer to me!
Joseph Adamowicz
5 years ago
We have dealt exclusively with Fred on our vehicles for about 4 years now. He's honest and his prices are fair. The last time we went Jeff worked on our car. My power steering went out on a Friday and Saturday their hours are very limited. They had a couple other jobs to do ahead of us. I was worried because my daughter had a neurological appointment on Monday and wasn't sure if we would have a car to take her. Thanks to them though, they made sure we had the car in time. They are amazing and I would recommend them to everybody.
Angela Hunter
5 years ago
Fred helped me out when I was in a really bad situation today. The subframe on my car was about to bust so I brought it in to him.My car was so dangerous to drive that he wasn't going to allow me to drive it out of there in the condition it was in, so I could either fix it or get it towed. I had him fix it. He got it done quickly and cut me the best deal he could with my situation. My car is safe now and I didn't have to wait longer than a few hours, so I'm able to drive it to work on Monday. He even showed me the old part and let me take pictures for my records, and he looked up numbers and printed information for me to contact Chrysler and see if they can help reimburse some of the cost of the repair.Fred and his team of mechanics are absolutely wonderful, honest, and trustworthy people, which is hard to find in most mechanic shops. I highly recommend them.
chris cizio
6 years ago
Fred is trustworthy, fast, and fair. It's the only place I take both of my cars. I drive 40 minutes from downriver just to get my vehicles serviced here. 5 stars isn't enough.
Dawit Abebe
4 years ago
First off, this business services police cars in the area so that should show there reliability and credibility alone. They took care of my used car pre-inspection (2010 Toyota Corolla) with directness and truth in a easy to understand manner. Jeff also gave me information to the used cars around the area which was helpful. Well done