Pick Your Part - Grand Rapids

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Corey Zentner
3 months ago
Place is a joke. Went and pulled all my own parts and the price was so high so I went and looked how much headlights and etc.. were online new and they were $10 to $15 cheaper for brand new and I didn t have to put in the work of pulling my own stuff. Went in and immediately returned it and they guy at the register had an attitude with me because I showed him it was cheaper online brand new. I ll never go there again big scam!!! Look on eBay or Amazon make sure it s not cheaper before you spend hours at a junkyard pulling parts and paying more for it!!

  Whitney Wyant
7 months ago
Everything was as expected except the prices are dramatically higher than I remember. An 18" Aluminum wheel with a tire on it totaled $135. That did include a $35 core charge. Hopefully I can find a junk aluminum rim laying around somewhere to get that back. They also charged a $5 environmental fee. I'm not sure if that has something to do with the tire disposal, if so, that doesn't make sense because the tire was good and I didn't bring a core with a junk tire on it.

  Jesse Parker (Noah of Rebirth)
3 months ago
Refused to take any action on updating errors in inventory, had inaccurate interchange listings, refuse to open a line to ask questions to staff regarding anything. Will also not tell you they are charging you for warranties, expect you to know despite literally every other pick and pull type yard not doing it.

  Jeff Finkbeiner
5 months ago
I used to love going to LKQ for parts a couple years ago. Their prices were in check. They also used to have half off days and 40% off days. Since then, their prices have risen to the point of not being affordable. They have also added fees that just push the out the door cost too high. I really hope they can start charging realistic prices again.

  Ryan Buikema
6 years ago
Excellent pick your own parts place, found a window for my truck in minutes, costed $30-cant beat it! $3 admission

  Tovis Bratsburg
4 years ago
I never thought a Junk Yard would be fun. I've pulled parts from here and learned a lot about cars, also saved a ton of money getting my own parts, I also sold a totaled car to LKQ, both where a great experience. You have to remember when you go, its a salvage yard not the Ritz Carlton. Staff has always been really nice to me.

  Kenneth Van Der Scheer
5 years ago
Staff was fun to deal with. Process was handled quickly and easy to understand. Sold my daughter's 2001 Olds Alero car to them and got top dollar. Car had a blown head gasket.

  Andrew Archer
10 months ago
This place is a joke I looked online to make sure they had the parts i was looking for before i made the 2hr drive each way. I get there and spend an hr walking around just to see they don't have the bumper that I drove 2 hrs to getThey did have the tail light I needed online it says $28 when the guy rings it up its $58 i can buy a brand new 1 for $45 and all the guy can say is bet every time I ask him anything or say anything all that's coming out of his mouth is bet bet what a complete waste of my day day

  Shawn Schwartz
10 months ago
Pricing is way higher than Weller in Grand Rapids. A basic 2010s OEM Dodge radio without a screen or nav cost me $45 and they don't offer a return, unless you pay an extra $12 for a warranty. Still out $12 if it doesn't work. Meanwhile at Weller the same exact part is $20 with a no questions asked return for a full refund. LKQ isn't what it used to be.

  Dylan Devries
a year ago
I m amazed. I came here 2/12/22, looking for a fuel filler door for my f150, and a center console for a 2002 subaru outback legacy. I came in to check out and the guy told me to have a good day and said I didn t need to pay for the stuff. Thank you so much to whoever that was, as it saved me a good amount of money. Place was pretty well organized, had a huge selection. Was a little bit messy in parts but that s because I came by around 3pm on a friday. I d reccomend some good rubber boots if you visit after it rains, too.

  Brent Davenport
a year ago
Your prices are so far out of line for a self-service ridiculous! $130 for a torque converter? Lucky's sells them for $30. $400 for a rear diff?? I can get one cheaper from a full service and not have to pull it!

  Andrew Ostema
6 months ago
The yard is a mixed up mess. Higher prices and lower selection..The trip to GR is definitely worth it

  Virginia Gutierrez
a year ago
Awesome staff! Great prices, convenient location close to 131. Big variety of selection. Lots of carts to carry your parts. Most of all I love that they are open 7 days a week!!!

  Derick Trudgeon
8 months ago
There is an employee that is pulling parts prior to them even hitting the yard yet they take the pictures with the items attached he's got them listed on cl days before

  Mark Bignell
7 months ago
Terrible customer service today. In addition to the rudeness they charged me twice for a grill on my parts pull.

  GARY DEATER
2 years ago
I've been going to this place for alot of years and it was for the most part organized and staff was great. Now the organization is terrible, they are not by make anymore. spent way to long looking for vehicles and gave up, this was second time since this reorganization, and my last. Staff wasn't horrible, they were to busy playing grabass with each other to take care of customers. When the finally did acknowledge you they were not as friendly as they should be. They act as if your a interruption to them.

  Ahmad Ayad
a year ago
Very nice spot for car parts. Junk yard has a lot of cars and prices are reasonable. Staff was friendly! Look at their cars first on their website before going. 3 dollar entry free to get in

  Brian Flippin
4 years ago
My very first encounter was over the phone. I had to slow the conversation down with the person taking my call. It was a young lady who tried to rush me off the phone, and seemed almost frustrated that i was asking questions; even after i told her it was my first time engaging LKQ. When I got off the phone, i was more confused than when i started. My son and i drove 20 minutes to check the place out. When i walked in, there were two guys at the front desk area. I had to engage them for help. We were not even acknowledged when we walked in. One of the guys didn't even look up. He was staring at his screen. The guy who did talk to us never smiled and seemed like it was a task to answer some basic questions. We were charged an admission fee with the blind hope of finding the parts we were looking for. When i entered the yard, the vehicles are all in a row (nice), but trashed. The worst part was the customer service. As i reentered the front office from the yard, the guys just looked at me as i walked out the front door; almost as if i was trespassing... after i paid. They said nothing...not "have a good day," or bye...nothing! What a bad and terrible experience.

  Kelly Burgess
5 years ago
I have no complaints. $3 entry fee is reasonable, prices are reasonable, lot is large with a variety of vehicles. The guys are laid back. Just wear boots when you go if it has rained recently. Don't walk in with the expectation of them having what you're looking for or you may walk out disappointed. Nearly every time I'm there I find something I forgot I needed - even if I walk out without what I was there for in the first place.

  Ezekiel Godfrey
2 years ago
Young man was so cheerful and friendly when paying for our parts on Sunday. Thanks. Been going here for years. Yes not organized great and picked over well, but large selection and great chances of finding what you need. I go other places in the area too. Can't go wrong here if you know what to expect.

  Katie
3 years ago
If you need to get rid of an old car, this is the go-to place!! Easy web quote. Followed by an email with contact info for follow questions. Now for my favorite part of a review!!! CUSTOMER SERVICE!!!! THIS PLACE WAS ON POINT!! Any issue or questions were addressed immediately with a phone call. Fantastic service from the web specialist to the dispatch scheduler to the tow driver!! All professional & very nice!! Would not hesitate to recommend LKQ out of Wayland!!!

  Phil Sinclair
5 years ago
Best you-pick place I've been to. Nice, helpful staff. Gave me a printout listing all the cars I was looking for and their locations on the lot. All car rows are neat, organized, and marked. Got the parts i needed quickly and easily! I'll definitely be going back

  rofu oscar4u
2 years ago
By chance, I came here to check the place out. Was looking for the back window on a Ford 2011 Ranger and they had one.Was easy to pull off and the price was on the low side. So, I got it! Many thanks to John for the great help and to rest of the crew.. Will come back again to look around for ranger parts..

  Chris wellman
7 months ago
There prices are out of sight save your money go to weller or luckys its worth the drive

  Terrick Stewart
11 months ago
Being able to talk to someone on the phone for 2 minutes would be a lot more simple then have to go thru all the stuff on your website.

  J Barv
a year ago
I hate the shady fees. I'm fine paying $80 for a bumper cover but dont call it $55 and then tack on $16.50 for a non optional guarantee and $5 Environmental fee. Why would a bumper cover need a guarantee or an environmental fee?

  Allen Huston
3 years ago
Went to LKQ today for two parts I need for my build and they had several cars that had what I needed. Good selection of good parts. The staff are very capable and make it easy to feel comfortable dealing with them.

  Chris Starkey
7 years ago
If you need a car part, do not waste your time here. The people here are extremely unhelpful and honestly seem to not care whether you get your part or not. They wouldn't even tell me if my vehicle was in there a lot. They told me that's not their responsibility. I ended up paying to go out into the yard to find only the one type of car like mine, which wasn't the problem but the car had already been picked over so bad (like all the other cars there) that there was nothing left. I then came in to ask about wheels for my car. It took three people to give me a price for the wheels that did not match the website. They wanted $100 more than the website said for basic stock wheels. When I asked him why he just told me well that's the price. Obviously I won't go there again.

  brandon alexander
6 years ago
My go to spot for finding parts for my car. Good variety of vehicles. The cross reference feature that has been recently added has helped. Only reason the score isn't higher is because I have an impossibly high standard of customer service. Having one cashier on the weeks busiest day is unacceptable. As well if you don't have an automotive service background as I do if your in need of good advice behind the desk depending on who's working may have a BIG influence on your experience. Overall good but a ways to go in order to be consistently great.

  Richard Butler
2 years ago
Dealing with LKQ is easy but there are a couple things they do not tell you when they give you a quote. If your vehicle needs a tow, the charge for the tow comes out of your pocket not theirs. And, any rust on the vehicle is considered damage and will affect the quote. Despite these two points, LKQ offered far more for my vehicle than the next alternative and I recommend them to anyone.