Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tianna Bivins
2 days ago
Finally a place that have honest people. Rick is the owner and a great guy! This is the ONLY place that I take my cars and will recommend. They re fast, reasonable, friendly, and the work is excellent.
Hannah Stewart
a year ago
They lied and said they gave me a new battery and replaced the brakes and wires in my van. Not only did they NOT give me a new battery, they never replaced the wires. My van was inoperable again in less than 2 months. I also believe they messed with something because my van started leaking coolant and it never did that and I had it less than a year. I wasted $1,500 for them to literally only replace my brakes. Never going here again.Services: Brakes, Battery
Justin Yaeck
4 years ago
My engine went out on a 100 degree day during the big 696 construction project. Not only did the owner setup the tow truck he sent one of his employees to pick me up. He walked me through the entire issue and provided me with my options. The owner and his mechanics did a great job and always provided with updates on where they were with the job. Would highly recommend.
Teresa C.
5 years ago
Finally a mechanic i can trust.. This is the only place i will ever take my car. Don't get the review that said people here are rude. First time i went there, Rick, the owner, knew i had to wait there for car to be fixed so he took it right in first thing. We talked like we had known each other forever. Very nice guy. Great prices as well. He saved me a lot of money. 2nd time i took my car in just 2 days before thanksgiving for a more difficult job, he promisedto have it done before thanksgiving and he did! Thanks Holly, Rick & crew!! Your awesome! Your the best!
Tola Covington
a year ago
Took my car up there Saturday morning they kept it call me Monday and said I need a certain part and it had both guys on the phone at the same time was telling me that I needed a part that I had to go get and might have to call my brother then he was on the other end and said can yay pay we'll pay for the other part to get put on there and they told me hurry up we got other cars in line I thought I was a customer and y'all had my car Saturday over the weekend and it was did nasty to me saying I got smart what I asked them is am I a customer for you telling me to hurry up I'm paying you to do a job for me and so they told me just come and get my car that they was going to take it across the street and that they weren't going to work on it so I took my car somewhere elseI took my car somewhere else to get it serviced the right way who appreciateyouwithcg appreciate my jo
Juan Easter
2 years ago
So was in love with this place cause if your working on a budget this is the place to go. However had some work done and after multiple times taking it back in and paying 400 for a part that looked used I could have bought new for 200 I said screw it and bought the part myself again and installed it on my own. I understand alot of things especially on Jeep wranglers is not an exact science but a adjust and readjust but I have gone back to doing all my own wrenching. That being said it if you need a Band-Aid on a gunshot wound this is probably the place. They'll at least get you moving and they'll do it for a decent price.
Superior Proned Graphics
2 weeks ago
My wife car is running like never before
J.T. Neal
5 years ago
No stars, negative stars if possible. Second worst shop in the area, second to only AB muffler on Van Dyke in Detroit. 9 Mile had my truck for over a month for an exhaust issue. They replaced a Cam sensor, a couple of spark plugs, and other stuff that didn't need to be replaced, and kept saying that they couldn't get to my truck. Please stay away, go see Albert at A&J on 9 Mile, just west of Van Dyke. He's a little pricey, but he'll take care of you and you'll never have to go back for the same problem.
Charles Williams
10 months ago
Rick is good people!! But that person that Works With him" The other Boss is going to cost him lots of Money 4real. And when someone asks him something about there car he get highly upset I'm good!!! Never Again.Service: Air conditioningService: Air conditioning
C Lopez
3 years ago
This place was awsome to my daughter. They were fast and reasonably priced. They never not once tried taking advantage of a young woman. They even gave her a ride home so she wouldn't have to pay for an uber again. They treated her like their own family. Thank you all. We love you and will refer you and continue our services with you. Thank you for everything you are awsone people.
Joe joe
3 years ago
Horrible shop..they BS around with the customers cars holding them for weeks maybe months and they move super SLOW waste of time & money i ever spent at a shop. They acts like they don't know nothing until it time collect your money.. they gave me the worst run around. I had to constantly repeat myself what i needed done. My car had all kinds of new dents and scratches afterwards. I don't recommend.....very, unprofessional, neglectful and careless people i had to spend more getting fixed somewhere else. They had my car for over a months didn't touch it. They leave you in the dark on updates you check back two weeks later "flustered" frustrated but instead of smoothing the situation out they rather get mad back instead of doing what you pay them to do Just sad but i live and i learned took this loss on the chin.Service: Auto engine tuning
RTSGuy 28
a year ago
I was able to be seen the very next day and was ready to go in about a couple hours. The price was fair and they were very knowledgeable. I would definitely recommend this Auto shop for repairs.
Bill Bischoff
3 years ago
They held my car hostage for like a month and got mad when i would even ask about it! Like i was personally attacking them just checking when my vehicle would be done (they initially told me a few days).PLEASE do not take your vehicle here, i am BEGGING you! The positive reviews on here MUST be fake or from employees because this place is TRASH!!Service: General repairs & maintenance
Andrew Chandler
a year ago
Engine was overheating. I took in the vehicle and they took care of the problem quickly and affordably. Any other problems I now have a good automotive shop to bring my cars to. Thanks Rick!Service: General repairs & maintenanceService: General repairs & maintenance
Lexi Lipscomb
3 years ago
They fixed the power steering. Drove it home and it immediately started pouring out (they also put a huge dent in the door which they recused to admit to). Took them another month to fix the power steering again.It s currently sitting in my backyard leaking power steering fluid, again.If I could give a zero or negative star, I would.Taking elsewhereService: Steering & suspension repair
val mathews
7 years ago
Thiefs!!! Said they would fix my car and then called me two weeks later and said I owe them 1300 and my car still did not run I had too get it towed home and when I lifted the hood my radiator was zip tied in and it wasn't even in the right spot They left a bunch of trash in the hood and didn't even fix the main problem. I Should Sue Them But Don Want To Waste ANY More Time Money orEnergy Thinking About The place
Andrew Cawley
7 years ago
Rip off hack shop. Charged me $1300 and car is still broke. Damaged my rocker panel on their lift and completely denied doing so. Do yourself a favor and avoid this place like the plauge.
victoria cunningham
3 years ago
I have been going to 9 mile auto for a few years they are honest, and they beat prices of other shops every time. They also get the job done quickly!Services: General repairs & maintenance, Electrical, Wheel alignment, BrakesServices: General repairs & maintenance, Electrical, Wheel alignment, Brakes
Gwendolyn Smith
2 years ago
When I got home the reason I took the car in was for service wasn't repaired I'm still having the same issues.. they said I could bring it back but once there's an issue with repairs, no longer trust them with my car..
Dwight Vichcales
5 years ago
first of all I don't understand the negative reviews I have been coming to Richard for over 25 years and he has always treated me and my vehicles the best that money can buy I can only imagine if you don't have any money you're going to write a bad review by far hands down the best shop in Macomb County very knowledgeable fair price and very friendly
lovecherub
3 years ago
very lovely people! they help you out as much as they possibly can and the prices on what i needed done were fantastic (-: definitely my go to place now.
Selleh Gaye
3 years ago
Richard is a honest man, and knows everything about car. He is the only mechanic I trust with my car, I know him like more than 10 years.
Emma King
3 years ago
This place is great and the guys there are always truthful. They one of the best auto shops out there. They are very knowledgeable.
Marla Daniels
a year ago
Hard working, friendly staff. They fixed my vehicle and helped with other issues.
John Paul Siracki
2 years ago
Very great knowledgeable people who take really great care of your car. It's my go to place for repairs.
Cortney B
4 years ago
Changing my 5 star rating and never letting this place touch a vehicle of mine again. What headache and a waste of time and money. Do not bring your vehicle here.
Jonathon Easter
3 years ago
Ok so this is my go to mechanic. Every time I call around for estimate 9 mile auto beats em at a fraction of the cost.
Curt Kubiak
4 years ago
Having a good mechanic is the equivalent to having a good doctor. Honest people and a job well done. Highly recommended.
Quently Moore
4 years ago
Very knowledgeable about car's and they don't try to get over on you with prices Richard is a great person to have work done by on you vehicle
Zena Jones
2 years ago
You don't have to wait to get your car checked out. They let you know exactly what you need.