Quick Lane at Lincoln of Troy

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Lypen
3 months ago
I brought my car to this Quick Lane for 'the works' routine maintenance on my 2020 Explorer (invoice C38179). The service department failed to reset the oil life monitor. They failed to replace the old service reminder sticker on the windshield. They failed to put the oil filler cap back on (I found it lying in the engine compartment when I got home). And they failed to upload the service visit into my Ford Pass account. The charge was $132.01; 67% more than the $78.55 I paid for my most-recent 'works' package at a Ford dealership. I relayed my experience to the dealership using their online comments form and also in response to their e-mailed follow-up survey and didn t receive a response to either.

  Ryan
2 years ago
If you want your car taken car of and your oil change done right, come here!Came in for a full synthetic oil change on my 2019 Mustang GT and a tire rotation. I'll admit I was incredibly nervous, I've never let anyone else drive my car and saying I 'baby it' would be an understatement!They took incredible care of my car, including not washing it per my request (They will wash it for free if you want but I do everything by hand to prevent scratching), making sure to say the wheels are pristine black and to be careful when changing the tires. They even went the extra mile of having the service manager personally drive my car from the loading area to the service area since he also has a manual transmission vehicle. They did a great job wrapping my wheel and seat as well as to make sure those were not damaged or stained with oil or debris. Overall the change and tire rotation took about 100 minutes. If you want faster service you could go elsewhere, but if you LOVE your car and take care of it like I do, I think you don't have any other choice but to come to Lincoln of Troy. They really will treat your vehicle amazing and make sure you leave happier than when you came in!I've gotten a few oil changes at different quick lanes over the years and this was by far the best service and experience I've had. I'll be back to this location in another 5,000 miles guaranteed!Shout out to the service manage and the two women in the service bay who took care of me on 11/12/21. I'm sorry I can't recall there names but great job and thank you for taking care of 'Cherry Baby' for me :)Services: Tires, Oil change

  Preetam Ramesh
5 years ago
I took my Ford Mustang in for an oil change and Summer wheel swap. I had a great experience. Kudos to the service manager Kim Robbins who was extremely friendly and helpful. Everything was done in about an hour and Kim even let me leave my winter wheels in the shop and pick it up later in the evening. And yes, they also washed my car which was not something I expected. I would definitely recommend going in here for your regular service needs.

  Daniel Boismier
8 years ago
Brought in my car for the Works (Oil Change, Tire Rotation and Multipoint inspection) and was in and out in about 30 minutes. They even washed my car, which I don't ever recall getting before at a quick service location. Dan was my rep and was neat was that the guy who greeted me outside didn't work in service but walked me in and let Dan know what I was there for.

  Suzette Johnson
7 years ago
Only reason for 1 star is otherwise I couldn't post.Stop offloading your vehicles on Stutz. No other companies except dealerships can unload on public streets. I've been working down this street for over 20 years and I'm sick and tired of dodging the car haulers, drivers and new cars. You have plenty of property, offload there!

  Vishal Mandvekar
3 years ago
Best care for Lincoln vehicles.They do offer pick up and drop off as needed.

  Bryan Emens
5 years ago
Good deal on works package, and excellent service! The only place I will go for maintenance on my vehicle!

  Scott Smith
3 years ago
Great price using regular Ford parts. I'll be back again

  Aaron Kiefer
3 years ago
Don't get an oil change here unless you have all day. Slow!!!

  Sherman Levitt
5 years ago
Friendly staff. Fast, efficient service! Will definitely return!!!

  The Truth
2 years ago
This black label program is the best.Great people

  Kevin Edmonds
a year ago
Quick lane??? Slow lane 5 hour wait

  William Zoufal
2 years ago
Pre owned cars...really good

  Brent B
2 years ago
Friendly and trustworthy service.

  Dan Gonos
5 years ago
Quick, thorough, reasonably priced

  J.Z
3 years ago
Not too long to wait that was awesome!

  Martina Stone
5 years ago
Fast, great customer service

  Ronald Slay
4 years ago
Good morning service

  Frank Johnson
2 years ago
Checking on my problem

  Kyle
5 years ago
Men GB minutemen