Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brad Feague
4 months ago
Took my 99 F250 to 2 shops not worth mentioning..These guys saved my truck! I'll definitely be a returning customer.Thanks very much guys!
Limitless Studios / Sidewayz Productions
5 years ago
They took 3 months to do a half ass job on my friends Subaru.... They dont stand behind their work, and my buddies Subaru now has blown head gaskets. They should have never agreed to work on this car when they have no idea how to properly fix Subaru's... craftmanship and quality of repairs - Horrible! Customer service - Horrible! Turnaround time - Pathetic! I will continue to spread the word everywhere I can! DONT GO TO KEYSTONE AUTO UNLESS YOU WANT TO PICK UP A BROKEN CAR!!!!
Amy Dartt
3 years ago
Went there because my husbands oxygen machine power cord was not working there was something wrong with 12 volt plug. The gentleman took time to find the fuse, put a new one in it and the realized it was plug for oxygen machine. Took about 45 minutes and did not charge us. Such nice men. Thank you so much. Would recommend definitely.
Kody Kline
4 years ago
These guys are great. I have taken multiple vehicles here and I feel like their pricing is fair and the work is excellent. They make one of life's biggest hassles much easier so you can get on with your life.
Madeline Drury
a year ago
Preston really helped us out in a pinch. He serviced our car so we could keep traveling same-day. Saved a ton of money!
Dave Wylie
2 years ago
Nick and his crew are the best in town Great prices on time repairs and totally honest!!!I have had a couple repairs be cheaper than the estimate. I only take my vehicles to themServices: Air & cabin filter replacement, Steering & suspension repair, Brakes, Brake service & repairServices: Air & cabin filter replacement, Steering & suspension repair, Brakes, Brake service & repair
WeepingZeeGuitars
5 years ago
Was visiting the area when my clutch went out. They took the car and had me out in 24 hours. Price reasonable and everything seems to be working great. Service was great.
Ron Jerome
5 years ago
O stars would be better. Do not go to this place. At first I thought the owner was a nice guy. But I have never had a garage play games like this place before. I went there to have my radiator replaced, and when I left with a replaced radiator it all seemed good. However, I watched the individual who worked on my car, and let's just say I wasn't overly confident in his work. A week later I was driving in Lake City when my car started over heating. I had my vehicle towed to Mighty Muffler in Big Rapids which is probably the most trusted car garage in the state of Michigan. They don't try to skrew people over and have a proven track record. So I find out through them that they put the fan in wrong, and the fan punched a hole in the brand new radiator! So they called Keystone Auto, and the nut job that worked on my car comes up with some bs about how the straps were not right, and how they were not going to refund there screw up. I mean, and honestly, what am I supposed to do? Go in every week and have my radiator replaced, and why did you do something if you didn't think it would work??? So after the manager from Mighty Muffler called there manager, and after I called in a second time they said they would pay for the new radiator and labor. So I got my car fixed, and it is now running just " " fine, but, but, they were unwilling to write a check for both labor and the radiator to Mighty Muffler, they refunded just the price of the radiator, so I am still without the money for the labor. They are just being complete " "!!!! Avoid this place at allllllllllllll COSTS!
Brenn Kursk
3 years ago
Best service I could ever ask for !!!, I bought a car and the boys at keystone did the justice that needed to be done!! My vw passat now runs like it should!!5 stars all around, the most stand up and straight up service I have ever found in tc !!Thanks guys,.. you guys are awesome !!
Game Bosser
2 years ago
Great place did my breaks for very cheap and did a great job took a long time so if ur looking to get them done quick but pay a pretty penny for it pick a different place but this place is overall great.
David Hook
4 months ago
Work was done early,at estimated price
Lillian Nemec
2 years ago
Nick is the BEST, wish more business had his professionalism and "do whatever it takes to please the customer and put them back on the road safely" motto!
martha mccort
3 years ago
I"ve alway's had quick and courteous service at Keystone Auto. If you're looking for honest and trustworthy you'll find it here!
Nathaniel Lauritzen
4 years ago
Quick easy and fair pricing, honest employees who are friendly and willing to help! Highly recommend to anyone seeking car repairs
Amanda Raycraft
6 years ago
$70 just to look at your car? That's what they charged my 19 year old daughter when everyone else will give you an estimate for free...
James Haywood
5 years ago
Kept me informed, even though I was out of town. Finished on a Saturday and didn't leave me without a vehicle over the weekend. Very satisfied with the service.
Cj McAllister
5 years ago
great experience the brakes went out on my work truck I spent a lot of time on the road got me back on the road within a few hours at a great price awesome service
eugene markham
3 years ago
They are fair and honest. They could have taken advantage but didnt. They get all my buisiness now.
Jason Lewis
11 months ago
Best Mechanic Shop in Traverse City! Enough said
TRAVIS FRANTZ
3 years ago
They did a good job . But communication from the one intaking to the mechanic was poor.
Brandee Hutchinson
6 years ago
They are friendly and honest. They do their best ad's always explain things.
Larry Schaub
6 months ago
Professional s off the beaten path
Caroline Perry
3 years ago
Damon was very helpful and they are efficient and friendly.
Don Crouch
5 years ago
Reliable work at a fair price.
barb gore
5 years ago
LOVE You guys