D & W Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  kim gauthier
a month ago
We had a transmission rebuilt here. They are knowledgeable and do great work. They are busy so there may be a wait to get in. The price was good and they were very friendly.

  Randy Hohman
2 months ago
It took about a month for them to start work on my truck. The transmission I provided had issues and when it was replaced they were very fast to work on it. During the transmission swap they broke a wire and i had to insist that I had an rpm gauge before I dropped my truck off. Ben was very understanding and put my truck on a hoist right away and figured it out for me that evening.

  Michael Hellenberg
4 months ago
Excellent service and excellent people. Unfortunately, my truck broke down on a work trip and I was no where close to home. My team highly recommended D&W as the place to fix the truck and now I know why. Regardless if you are local, here for vacation or on business, this is the place. Thank you for all you do.

  avery weisling
2 months ago
There is no one more knowledgeable about cars than Wayne and his team. Would highly recommend for all of your auto repair needs.

  Julia Gephart
3 months ago
They did a great job on my transmission work. I will come back again. Thanks again

  Paul Kingma
a year ago
Wow what a great bunch of people, if your transmission will not take you when you need these people are good and kind. Wonderful job, great price, I fully recommend this company

  P HW
8 months ago
Very competent and trustworthy. We have been extremely happy with D&W Auto for all our vehicles over many years.

  Diana Zinsli
3 years ago
Great people they go the extra mile for you. As a woman I feel confident in the work they do. They do a great job for me and not charge me a fortune. They are honest and up front and tell me like it is. They will also make recommendations to help you make major decisions if you want them to. As a woman I've been taken advantage of and was told I needed things that I didn't need. I'm talking in the hundreds to thousand. Never had that with D&W. Wayne is very knowledgeable and you would be surprised at how much Kim knows. She is Wayne's wife and she does all the office work. What a team of employees they have.

  Jarah Stroh
3 years ago
Wayne and crew have always done outstanding work. He has been my go to mechanic for over 20 years and I would highly recommend him to anyone in the area. They are very busy, but they go to great lengths to accommodate various situations. We were back home to TC from VA and had an issue with the front end. They took care of us even though it was a last minute repair. I can t say thank you enough for their continued honesty, professionalism and expert mechanical abilities! Continue to promote their services highly!Service: Steering & suspension repair

  Paul & Jenny Henning
3 years ago
We were visiting Traverse City for a couple of days, having brought a vehicle back from Beaver Island after selling our property there. We discovered that the car was ... needier ... than expected after years on the island. The transmission was slipping, and the front end was so loosie-goosie that we did not trust it for the 300 mile drive home. Knowing nothing about Traverse City businesses, we called D&W based on Google reviews. They were beyond helpful. On my initial phone call, I was told, "Let's not assume there is anything major wrong with the transmission. Let me look at it first". They worked me into an already-busy schedule, even working late into the evening to help us out. They determined the transmission just needed fresh fluids, and it has been working perfectly ever since. They also replaced several parts in the front end at a VERY reasonable price, and after getting it aligned, it drives great. I am so grateful for their help, and for accommodating our time needs. I highly recommend this shop.Services: Transmission, Steering & suspension repair, Auto engine diagnostic

  Cyle Schmuckal
6 years ago
My mom Chrissy has ALWAYS had the best experience at this place. Wayne the Owner is AMAZING, KIND, HONEST and VERY fairly priced. I would recomend this company to anyone. Our family are repeated customer's.

  Myk Ackerman
3 years ago
This is by far the best most honest, well run auto repair shop I have ever encountered. The entire staff is Super Helpful, Honest , Honest,Honest . I cant say enough good things. Also their prices are extremely fair. They (Ben) diagnosed and repaired my transmission for far less than I thought it would be! Thanks Again, will always come back to this place.

  Mike Van Horn
6 years ago
My wife and I found ourselves stranded in Traverse City late on a Friday afternoon with a dead alternator and no chance to drive home. We searched for car repair and D&W was only a mile and a half away. We parked our truck in the lot and dropped our key in the door slot, hoping for the best. We are happy to report that Wayne and his team had our truck fixed when they said it would be and charged a fair price for the work. Thanks for the great service.

  Sallie Peterson
a year ago
They were awesome. Got me in on short notice and treated us with kindness and respect. I would highly recommend them.

  Lauri Lucas
3 years ago
Wayne and Kim Moody are wonderful and they really take pride in their work and they have great employees as well they definitely know what they're doing if I could give 10 star's I would and I recommend them to everyone

  Eric Schwarz
5 years ago
Very professional, giving honest loyal people- we have used there shop on several occasions and have built a relationship- my wife and I consider them part of our family and would always recommend there company to anyone , ALWAYS!!! We love you guys thanks for all the hard work!!

  Jamie Logan
7 years ago
Agreed with a comment above...honest, truthful, skillful and timely! My wife and I have used this family run business for several years now and would definitely recommend them!

  James Bell
3 years ago
Wayne and Kim are simply the BEST!!!They have always gotten me in when I have had auto emergencies...always honest and fair pricing!!!

  Luke Kreykes
4 years ago
Had D&W rebuild the transmission on my F250. Fair price and stuck to their quote. Truck shifts great. Any future transmission issues will be brought here.

  Lynn Korstange
2 years ago
They are amazing...and the most friendly people...stuck with a broke car on vacation and they are helping us a ton...

  Margie rybarsyk
a year ago
I highly recommend DWAuto. They are so honest and knowledgeable! If you are having transmission problems, this definitely the place to go!

  Jim Danek
3 years ago
Great family owned business. Great service, fair pricing. The only place for all my car repairs.

  Lisa Palethorpe
5 years ago
Real nice people. Great at letting me know what's wrong with my car and explained everything to me. Awesome service.

  jolynne anderson
5 years ago
Very friendly, beyond helpful, very decent price. Car serviced there twice, will never go anywhere else

  Bill Korreck
a year ago
Great customer service, prompt scheduling and highly recommended!!!Service: Transmission replacementService: Transmission replacement

  Hilarie Ginger Smith
2 years ago
They are fair, they keep in contact, they do good work. What more could you ask?

  Norman Maloney
4 years ago
Super friendly and fair pricing would highly recommend.

  Jeffrey Kneer
5 years ago
There is no place better for transmission repair and service than D&W Auto. These guys are great at what they do

  Amy D.
a year ago
They know their P's and Q's here!! The only place to go for transmission work! Mr. Moody...

  Alvin Eldridge
2 years ago
Great service always a service provider you can trust