L & T Auto Repair
4.1 (214)
1000 W Michigan Ave, Three Rivers, MI 49093
(269) 858-3008
landtautorepair.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
L & T Auto Repair, located in Three Rivers, Michigan, is a highly-rated auto repair shop offering a range of services including general repairs, maintenance, engine repair, brake replacement, and more. The shop is known for its accessibility, LGBTQ+ friendly environment, and courteous staff.
Services offered: General repairs & maintenance, Engine repair, Brake replacement, Oil change, Auto A/C replacement, Battery services.
L & T Auto Repair Reviews Summary
Pros
- Excellent customer service with knowledgeable and respectful staff.
- Efficient and effective repairs with clear communication about the process.
- Reasonable prices and fair quotes, saving customers money compared to dealerships.
- Quick turnaround time for repairs, often completing them within a day.
- Helpful and accommodating staff, willing to go the extra mile for customer satisfaction.
Cons
- Occasional issues with parts ordering and communication leading to delays in service.
- Some customers experienced challenges with specific repairs like wiring harness replacements.
Suggestion
Improve parts inventory management and communication processes to prevent delays and ensure accurate repairs.
Positive Words
Excellent, helpful, knowledgeable, professional, efficient, respectful, accommodating.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
calee ivastanin
4 days ago
Excellent auto and customer service over here at L&T!! I brought my vehicle in for an inspection with some heavy concerns. Jay took the time to explain all of the findings and repairs needed. He quoted them as they were found and scheduled the repairs for me in the same conversation. In less than 2 business days, I'm back in my daily and it's running better than ever. This is easily my new spot for all of my pm work. 100% the best experience I've ever had at an auto shop.
Shad Tunison
3 weeks ago
L & T takes care of the PM maintenance and all repairs on my wife's vehicle and mine. There prices are reasonable and always have great communication. And if there's any questions Jon at the front desk is very helpful and always respectful my wife. Thanks for getting me ready for the race season, we will be back soon.
Mykala Dunson
2 weeks ago
L+T Auto Repair did a great job helping me with my car!! I called right before they closed, and they were able to get me in the next morning for a coolant leak and front-end repairs. Jon and his team were very helpful and patient with me. He made calls to help me with my cars warranty and kept me in the loop on everything.The radio locked on my 2016 Buick Encore during their work, and they were unable to fix it without a dealership. After the dealer told me I had to purchase a new radio to fix it, I found the answer myself on google. I went back to L+T, and they helped me unlock it. To unlock my radio, I turned my key to the first click, unhooked the negative battery terminal, let it sit for a minute, and reconnected it!!!
Matt Haseman
2 months ago
I found uneven wear on my front left tire and L&T found the strut was bad on my 2018 Lexus RX350. They were able to repair and do an alignment for me the next day because they went and got the parts necessary for the repair. John was great at communicating about the status of the repair. I saved $100's compared to the dealer estimate. Very happy with the results. I will definitely use L&T again.
Jenny Jordan-DeKam
4 days ago
L & T did a fantastic job for me today, repairing my brake lines with same day service. Jay was great with communication. Thank you!
Teresa Abrams
2 months ago
L & T did outstanding work in the past, and very recently on my vehicles. They both needed front end repairs, tires and alignment. Jon is very informative and the entire staff is courteous and helpful.
Philip Carnithan
2 months ago
Hello,My name is Phil. I was working in Michigan and Hitt a deer with my van. L&T Did a great job. Had me fixed in 2 days. They are a great group of peope..everyone is very nice!! Great shop!
thatguybutters
a month ago
Had my oil changed there and they did an amazing job. The guys were super nice and respectful and helped me out by explaining things I had questions about.
Misty Marshall
2 months ago
Completely New staff . They did the job the previous crew should have . I am beyond satisfied with the service , professionalism and follow through . These days it s hard to find anyone that keeps their word much less a body shop . Thank you L&T you have earned a loyal customer..
M S
a month ago
I stepped into this place needing help with my brakes and they got me out the door with new brakes and an oil change. Helpful and polite with an understanding of what I was going through. Hopefully they can help you too. Thank you Jon Carlin.
Mindy Giambrone
2 months ago
Always happy with the service. Quick turn around and good price. They take great care of my car every time.
Jamie Davis
2 weeks ago
Had the best experience, the guys are very professional and knowledgeable. Would recommend for all car services!
Sam Fitch
2 months ago
Great service.met a great man by the name of Jon Carlin,he got my car in sooner than he said,witch was a greatly appreciated,had my car back the very next day.prices are high,but that s anywhere you go nowdays.thank you so much Jon Carlin.
John Wise
3 weeks ago
This place fixed my wife s avalanche and just fixed my 1991 Cadillac Deville that was not running for 2 years. High recommend this place Jon Carlin was Excellent! Thank you!!!
Amber Oleskiewicz
6 months ago
Staff were very friendly and knowledgeable. They knew right away what the issue was with my car. They gave me fair prices and had my car done the same day I brought it in. I will be coming here for future car repairs.Services: General repairs & maintenance, Auto A/C replacement, BatteryServices: General repairs & maintenance, Auto A/C replacement, Battery
Gail Tyson
3 months ago
I'm a carrier and delivery driver, im 800 plus miles from home. I came in shop on December 4. I was told that I need to get new parking brakes and roters. I was told that parts would be in the next morning. I came in Tuesday morning. I wait about 3 hours. Was told I need another part, and it would be in on Thursday morning. I'm not from here so I'm staying in my work van in walmart parking lot. I called Thursday morning to make sure the part was there, and no one called me or gave me ETA on part. I was finally told it would definitely be there on Friday. At this time, I can't work and I'm staying in my work van. And know one is informing me of any information. I was given auto zone number to call and check on my part. Friday morning comes, I call them and was told it was on the way. It would be there by 11 am. No call, no info, they didn't want to answer my calls. Understand, I already paid for this service. I was told 100% that it would be in Monday morning. At this time, I had to get a hotel room. Plus, not working the whole week. I called on Monday morning and said, part was on way to be delivered." I called back around 11 am and was told that they ordered the WRONG PART. But they can get the new part tomorrow. It's the same item I have been waiting for over a week. I was trying to get a refund and told me they were charging me 100 plus. Understand, no work was done. I ask to speak to the owner. It's December 16, but I still haven't gotten a call. If they could get the right part in 24 hours, why did I wait over a week. I didn't want to take a chance going home with bad brakes. AWFUL customer service was never info about ETA on parts, I was hung up on many times. I am a black female driver. ( my experience) They cost me over 3000. No one apologized to me. This was the worst experience I ever had. Please be careful. I am still waiting on a call from the owner or manager.
Jake Monocchio
7 months ago
I had a tricky problem with my older SUV that needed immediate attention. They took the time, effort and care to order several replacement parts, keep me updated on the progress, and finishing the job with everything working. I subsequently drove the SUV back to Chicago where my primary residence is without a hitch, car rode great with zero problems with all the previous warning lights and issues. Bill was less than the quote as well, and the price paid for all the parts were very reasonable and not marked up offensively as I checked online. Just a great experience with this garage and people who worked there- Jay and Amber were terrific. Thank you very much.Ron MonocchioServices: Electrical repair, Auto engine diagnostic
Jennifer Stauffer
a week ago
Updated: Never replaced the rear shocks after 3 visits, as stated. They lied three different time resulting in $4,500 in damage to me vehicle.Hire anybody including non trained individuals to do mechanical workDO NOT take your vehicle here!!The state found them at fault and they refused to refund the cost of repairs I paid them. I need shocks, break pads and rotors all replaced they never did it!Services: General repairs & maintenance, Auto brake replacement
Jennifer Ballard
a month ago
Excellent customer service ,great work saved me a lot of money compared to where I took it to I ll sure be back thank you
Courtney Wesse
2 months ago
Called with abs light on. Got me in right away. Found out it's a wiring harness that's been discontinued by GM. They are searching for a part for me to replace it.
Jessica Delaforet
3 weeks ago
They are awesome very helpful and friendly we have been there multiple times and will continue to go highly recommend them!!!
tooka
7 months ago
Very friendly staff, quick service. was on a road tip when i hit something in the road and had to tow my bmw here for a coolant leak. They took extra special care of it, kept it in the shop overnight, etc thank you guys, you are the best. forever stopping for service when i m in the area
Tina Batten
a month ago
Got in and out quickly, great price. Jon and Harley are awesome!
Stephen Miller
a month ago
If ever there is a problem with my car, they stay on it until it's finished. They listen instead of assume. With service like this, I will keep giving them my business.
Kristofer Miller
3 months ago
Helped me out in a emergency when no one else in town would. Great guys and superb service.
Tom Smith
2 months ago
The service & attitudes have greatly improved from what it was a couple years ago. Much better ran so much friendlier
TiDee Gooch
8 months ago
Fast and convenience! My husband took my 2011 car in for suspension work and 24 hours later it was driving like a new car!! Plus the bill was less than the quote! We will use them again!
David
2 years ago
I was driving home from a road trip and my car broke down near Three Rivers Michigan. I got it towed to the nearest auto body shop which was L&T auto repair. I was nervous because I am not from the area and did not know how quality of service would be.... When I say the BEST auto service I have ever had. I mean the best auto service I have ever had. Better then my hometown. Tim was extremely helpful throughout my whole car repair process and kept me updated with phone calls as he fixed my car. From experience I can tell L&T repair shop actually cares about their clients and does NOT try to screw them over. You can just tell they do it different. We need more repair shops like them. Thank you guys again for being so nice and helpful throughout the whole process. It took a lot of stress off my shoulders. If you are near Three Rivers, Michigan... get your car here and they will take care of you.Services: General repairs & maintenance, Engine repair
Doc Franzel
a year ago
I needed some front end parts replaced and an alignment. The work was done in a timely fashion with a fair price. The need was time sensitive and important to be completed correctly. I drive my 250 HD diesel long distances hauling my full time RV. I would highly recommend this repair shop.Service: General repairs & maintenanceService: General repairs & maintenance
HOPE BUCK
2 years ago
I love Tim and all of the guys at L and T Auto. As a single mom these guys have offered me grace and patience more time than I can count. When I call them they work to get me in right away and always treat me with such kindness and respect. They have now made a few repairs for me and have checked my car over twice when I had concerns. Tim went out of his way to find me a door to repair a cosmetic issue at a reasonable price. They are always honest about what I need an don't need. They could have just fixed it and charged me but instead they are upfront with me. I trust these guys and always feel like they go above and beyond for me. Highly recommend them!!!Services: General repairs & maintenance, A/C installation & repair