Smith and Stanke Auto Sales

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Courtney Hepner
5 months ago
The guys here at smith and stanke are truly awesome! I was stressing my car wasn t doing the greatest and I was in a bind. The guys here helped me so much! The process was so easy they took care of a lot of it and now I have a car that is giving me what I need and some! It s the heated seats for me! Definitely go check them out for your car needs their prices and service is superb!

  Tobin Harrington
3 months ago
Having to buy a car is not a fun experience. That being said I couldn't ask for more honest and kind people to help me through it.I had planned to go shopping for a car at multiple dealerships. They treated me extremely well for being a (their) day off (holiday hours) and accommodated every interest I had.I love the car that I bought from them. A few issues came up shortly after and they took care of everything without hassle. I would suggest anyone looking for a car should come find the same experience.

  Ashley Milligan
4 months ago
Tom was a pleasure to work with and made the entire process of buying our beautiful vehicle super easy. I haven't had such an enjoyable experience with a dealership. Thanks Tom!

  Corey Matthews
5 months ago
Am really happy with my 2016 Ford Fusion I got from here. They allowed me to take my time, checking out my vehicle of interest, didn t try to push another vehicle on me, were knowledgeable, and got me hooked up with a sound vehicle, at a great price, fast!

  Audrey fergison
2 years ago
I just want to say as a 20 year old who knows nothing about buying cars, Tom really walked me through the whole process and helped me figure out exactly what I needed. I walked in expecting to get turned down and this man got me a great car with a great payment plan. He's wonderful and the overall atmosphere is comfortable layed back, so for the newbies to the car world i absolutely recommend this place and the parents providing their new drivers a safe ride, they will put your eggs in a safe basket,they won't do you wrong

  Sungmin Yang
7 months ago
They are nice couple and owners.They will help you with their best ability.We bought a car in January.In July I went to their auto shop and got repaired the transmission leak.Couple week ago I saw unexpected leaked under my car again.I checked the fluid level. It was way overfilled and black.It made me really disappointed.This business has a good name.I believe it was an mistake.

  Sage Brown
9 months ago
Really good experience. Tom spent extra time with me after store hours to make sure I was ready to buy my car. As a first time car buyer, I didn't feel like he was trying to sell me anything unreliable, as Tom was very honest and straight forward with the car's abilities and history. Overall, great experience.

  David
a year ago
This was the easiest car purchase I have experienced. Tom was very knowledgeable about the car I was buying. I didn't feel like Tom was trying to "sell" me on anything, thus making me very comfortable. He was upfront and honest. Tom is one of the best people I have ever worked with on any purchase. He gives the facts as they are and was extremely knowledgeable about all facets of the car and the process. No complaints at all!

  Mykala Dunson
10 months ago
I had a great experience with Tom!! He walked me through the entire process from start to finish. I looked at and test drove 4 different cars overall, and he was incredibly patient. Tom even stayed past close to help me with the purchase of my 2016 Buick Encore. I will definitely recommend this dealership to anyone looking!!!

  Hailey Richards
10 months ago
I have been looking for a few months at getting a jeep. But the dealership were too pushy. I see a jeep here and talked to them, test drove it and later went back and purchased it. Tom was incredibly helpful and wasn t pushing me to do anything. He helped me, especially with this being my first car by myself. Thank you so much Tom. I would recommend coming to Smith snd Stanke Auto Sales.

  Yolanda 278-SAFE
11 months ago
First time buying a car through a sales place and could not have asked for a better experience.Tom answers any questions you have, is not pushy to get things done to benefit himself, and is an honest person!He made sure I was not going to have any issue getting approved for the vehicle I wanted.If you're trying to decide where to go, this is the place!!!! You won't regret it!

  Mallory VanWagner
a year ago
Tom was great to work with. We found our vehicle and headed over with short notice but he was more than accommodating. His communication during the process was professional and honest, never pushy. The day after we bought our vehicle from him we left on a family road trip to the UP. We put 1,700 miles on it right away and not a single issue, in fact we kept finding out about features we didn't even know the vehicle had at first. Very satisfied and would not hesitate to do business here again.

  Shelly Tucker
9 months ago
Normally I don't leave any reviews from places I have worked I'm not big on personal reasons for a review so this is on the car my boyfriend has bought. It drove amazing for the first month then EVERYTHING went down hill it's a big money pit!!!!! I'm aware this is not a brand new car lot so you get what you get! Doug did try to help make it right unfortunately the warranty on the car didn't cover if you changed your own oil as I'm not sure how to comment back on a post the fix to the car was 5,300 and some change, Doug had paid 900 bucks.. 50% percent would of been A LOT more. I thought it was try to make things right since I had the paper work for all th fixes and not for me to stay working there. The repeated use of the N WORD , the drinking on job (with proof) is the reason why I walked off the job. I have many other things to say if we are talking about working there but this was strictly a review on buying a car from there sorry for the confusion not a buy here pay here. Also have proof he did call up there but I leave reviews for every place I've been and this is a big reason I don't like to leave them on a job I've worked, I have no hurt feelings when I walked away I enjoy the job Im at Google keeps asking for a review so I gave one with out trying to make it personal and still trying to make the company sound alright, yet I get bashed? Cute!

  King Pope
a year ago
I have had my 2009 Tahoe for 2 weeks now and I am absolutely in love with it paid 14,700 cash because I was able to see the Kelly blue book value for it great service I truly recommend this place

  Kimberlee McDaniel
2 years ago
Great place! Tom was such a great help! He went over all the different options I had. What everything meant. And got me my first car loan!! I m so happy with the 2011 Buick he picked out for me. After a couple days of driving some lights came on and I gave them a call and it was fixed for me the next day. Beyond happy with my experience!! First time buyers this is definitely a good place to check out

  Christian Hauze
a year ago
My previous car died on me so I had to get something right away. Tom helped me get everything set up quickly and was super friendly. The vehicle I wanted had a broken antenna and they had someone come over and fix it while I was signing paperwork so I could leave with everything working. I'd definitely come back again.

  Kevin W
a year ago
Drove 1 hour and 30 minutes to look at a van that had a clean carfax, a fixed bumper, and an overall clean van. My wife specifically asked if there was anything wrong with the interior or exterior. His answer was no. Upon arrival, I noticed a crease in the hood, a repainted front fender, and scratches down the side that were not mentioned. After popping the hood I noticed "tong yang" parts. This vehicle had major front-end damage that was not mentioned. After mentioning this to Tom, he brought the carfax report where it clearly stated minor damage. It wasn't reported to insurance that's why it didn't give full detail on the kind of damage. After taking it for a test drive, the van had a slight rumble as if something up front wasn't balanced. My wife talked to Tom most of the morning about this van and he flat out lied to us. "There was a dent in the bumper, but it's fixed." False, the bumper was completely broke, cracked, and the brackets holding it on under the hood were also broke. He was looking for a quick sell to an inexperienced buyer. After pointing this all out I waited 24 hours to write this review. The ad hasn't been changed. The price hasn't dropped. I feel bad for the buyer who can't see the new front end of this van. Sad. Tom, find one false statement in this review. Thanks.

  Samara Munoz
a year ago
My family and I highly recommend Smith and Stanke! Tom always is such a great help. The staff is super friendly as well! Tom helps us find cars that he knows will get us to point A and B with no problem and makes the car buying process super easy and stress free!

  Alicia
a year ago
Tom was a great! He took the time to explain everything during each step of the process. He made sure I was comfortable with the purchase I was making. He also was very knowledgeable, and was able to help me estimate my payments before we began processing my purchase. He also had a great sense of humor, which made the experience more comfortable.

  Treasa Ridenour
2 years ago
I would recommend Smith and Stanke to everyone. I spent a week going to dealership after dealership within an hour and a half radius of my house. I wasn't sure what kind of vehicle I wanted but knew my budget and what I was looking for in a car. Tom was the only Dealer Associate I came across that didn't try to pressure me to buy something I didn't want, didn't try to put me in something I couldn't afford and didn't roll his eyes when I wanted to test drive several different vehicles. In fact, I left without committing to any car but after another day of searching, found myself back there. They seemed to be the most reasonably priced with decent quality cars and a pretty good selection.

  Mike R.
a year ago
Had my wife's 2013 Ford Edge done here and for a car nearly ten (10) years old the car came back looking like brand new. My wife was delighted by the way it turned out. I was impressed with how they made the wheels sparkle. My daughter and her husband now plan to have both their cars done here. Great job!!

  Dominique Garrett
4 years ago
The owners are so down to earth and friendly. I never felt like I was dealing with a salesman, but rather a friend. The lot is full of every SUV/Truck I had been looking for over an entire month! If I would have found this place first, my search would've been over long ago! And.... He does his own detailing! The vehicles are immaculate and definitely worth the drive! I think I've found a dealership to purchase from for life!!! Doug and Tina, bless you for helping me and my family hit a new milestone in our lives. For the vehicle we wanted in the price range we needed.

  Hunter Shadley
a year ago
Great place to buy a vehicle with a good inventory and very fair prices! Tom made it easy and took care of me very well! highly recommend if your looking for a quality purchase. Thanks again Tom!

  Rodney Malinczak
3 years ago
A used car dealership you can trust!! They have a fantastic selection of quality used vehicles for everyone. We purchased a 2013 Ford Focus Titanium, and we are very pleased with the overall experience. Everyone was great to work with, especially Tom. Thank you!!

  Shaun Kibler
3 years ago
I had an amazing experience with the smith and stanke team! For the most part we dealt with Tom Constantino. We found the vehicle our family needed here. Not only did they give us multiple days to make a decision, but on top of the extremely friendly service we received they were determined to make sure we left smiling. The vehicle we wanted was a perfect fit for us, however there were a few imperfections. They didn't hesitate to make sure those issues were taken care of before we left the lot. I've had bad experiences with dealerships in the past, but I wouldn't hesitate to buy another vehicle here. I highly recommend giving these guys a try if you're looking to upgrade your car!!!

  She Nichols
a year ago
Drove over 300 miles to look at car on Friday late afternoon. Test drove, liked car, then went in to do purchase agreement. I asked about a down payment. Somehow it didn't happen. Next morning called again about down payment to hold the car, they asked if like to try their bank since it is open on Saturday and ours was not. The interest rate was 18% with $4000 on a $10000 car.We deciclined since bank approved a load week before for same amount but car was sold. This is why we called to make sure hold the car. I offered $500 to hold the car since we lived so far away.They said since the bank has everything that they would do a courtesy hold. NEVER EVER believe this. Monday morning my daughter called to arrange for pickup. Guess what. THEY SOLD THE CAR THEY SAID THEY WOULD HOLD!!! $200 in gas to go down there for nothing.Edit. There was no false statement in the review because I was there and on the phone, which is why we called on Saturday and I OFFERED $500 in deposit on MY card. If I can afford $200 in gas I surely could afford $20 deposit. NO excuses, I believed your person when we called Saturday and again I offered $500 deposit on the car but was told that there was a ourtesy hold.Once being called out you are blaming us for not having $20, I OFFERED $500.

  Chris H
3 years ago
My wife and I bought a used Yukon XL Denali at Smith and Stanke. At first we thought the price was a little high and they weren't moving much. After shopping around, we realized they had it up for a fair price, and ended up purchasing next day. We dealt with Tom Constantino. He was friendly, straightforward, and not at all pushy. Overall, we had a great experience.

  Dan Wort
2 years ago
Just purchased an SUV from Smith and Stanke today. Tom was very honest, professional and friendly. I would highly recommend checking them out if you're in the market for a quality used vehicle.

  Danielle
3 months ago
Absolutely loved our experience. Amazing service and we love our car!

  Ken Metz
6 months ago
Purchased 35ft travel trailer from Smith and Stanke today. Very professional and helpful. Highly recommend!!