Autobody USA Sturgis

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Courtney Bridges
2 weeks ago
Few Weeks Ago I Was Hit. Called Insurance They Sent Me To The Nearest Body Shop. Pick It Up Today (Sooner Than Expected). It Was Either Walk With My Daughter In The Rain, Or Call Someone To Take Me There. Instead The Employees Offer To Come Get Me & My Daughter Since We Only Live 1 Min Away. Looks Like It Never Got Hit. & To Top It Off, They CLEANED The Inside Of My Car.! 10/10 RECOMMEND! Very Nice People. Great Work.

  Debbie Gill
10 months ago
Came to get an estimate after being rear-ended. Got a fast estimate. They told us just how seriously our van was damaged.The insurance company totaled it.

  Brandon Gregg
a year ago
Terrible customer service and communication.My insurance sent me here after hitting a deer on Thanksgiving. After getting an estimate I was told that the earliest they could get me in is April. Or I can leave my vehicle there and use my insurance rental coverage in the meantime but there is no guarantee it would be done in the 30 days my insurance covers for a car rental.Long story short, I told them that April was fine and I'll just wait so I wouldn't have to leave my vehicle there for an extended time and hope they get it fixed in 30 days. April came along and I hadn't heard anything. So I gave it some time into April before reaching out to them. When I spoke to a lady on the phone she told me that now the earliest they could get me in is June because "the hail storm" that came through a few weeks ago and that they never actually scheduled me for a specific date. Once again they offered for me to leave my vehicle there long term and hope that it gets fixed within the 30 days I have coverage for a car rental. I told her no and said I will just contact my insurance and go somewhere else since it was ridiculous I had been already waiting for 5 months and she was asking me to wait another three months. The lady then rudely hung up on me.As an fyi. They quoted my repair at $16k to go through insurance

  Bryan Boughton
a year ago
I have had them work on my vehicle three times. Two were insurance and one was cash. Every time the service was exceptional. They gave me several repair options and explained the benefits of each. They went above and beyond the service I selected each time. Always looking for ways to save you money and do the job right. Very pleased with their service.Service: Body & Trim

  Kathleen Tyler
a year ago
Super easy to work with, underestimated by insurance but they were able to get us fixed up. We noticed additional damage after pickup and they got it done quickly!

  Aleycia Kirk
4 years ago
Car was perfect except a little dust on the inside. Great service. Car was returned to it's right off the line beauty. Was very pleased. The only thing they could do better is offer a rental if your car was going to take a week which my did take that long both times I took it there but they did finish 1 day early. Overall a good experience. Would recommend them to my friends and family.

  Cliff Lloyd
2 years ago
Very poor customer service. A "preferred" body shop listed by my insurance company. Could not return call and no service scheduled after a month wait. Went to another body shop, had appointment scheduled before leaving and a follow up call same day. Will not go back to Autobody USA. Thank you for the follow up, however it wasn't just a delay, there were no return calls from the shop and no effort from this specific shop to address my going elsewhere.Service: Body & Trim

  Nathaniel Jackson
9 months ago
Quality work, fast service, and great people to work with. They made the process easy and it was done much faster than anticipated! Thank youService: Body & TrimService: Body & Trim

  Sam Smith
2 years ago
Fantastic work and excellent warranty coverage of the repairs the performed. Noticed a mechanical issue a week later and they immediately dropped everything they were doing and gave it their full attention to uphold their personal warranty. This place is the best. Dont settle for less. I completely endorse them.Services: Air & cabin filter replacement, Steering & suspension repair, Painting, Electrical, Auto engine diagnostic, Body & Trim, Air conditioningServices: Air & cabin filter replacement, Steering & suspension repair, Painting, Electrical, Auto engine diagnostic, Body & Trim, Air conditioning

  Paula
6 years ago
Could not believe how caring and courteous everyone was!!! So refreshing! Kept me informed daily of the progress being made, and the completed job was top notch! AND the car had been washed before I picked it up!!! Extremely pleased with this business, and will highly recommend them to anyone who is in need of auto body repair.

  Austin Reed
a year ago
Had a great experience with this shop very professional got my truck in and out in a timely manner. Everything looks great can't tell there was ever any damage.

  Angie Johnson
4 years ago
Very professional job from the start to finish. They handled everything perfectly- from the insurance claim to the actual body work and paint, and all in a very timely manner. Kuddos- you have my recommendation as well as repeat business. Also thanks to the GM Erik, you and your team are awesome.

  Dale Neace
10 months ago
They did the job correctly and in the time that was stated and my truck looked like new again!

  Greg Tiny M
5 years ago
Took my 2014 f150 in to have it repaired, after hitting a deer. I got my truck back looking like new. They did a great job.

  David Miller
2 years ago
Friendly staff, great service and the work is excellent as well. They're the only shop I use when any of our vehicles have accidents.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Matthew Bontrager
4 years ago
Called to see if they can get a glass window for my truck and she was instantly short and harsh. Then she said she would call to see if their supplier has it and what the price is. Never got s call back!

  Steven Higgins
a year ago
Highly recommend, great employees,staff courteous and knowledgeable, work is done with passion and quality with attention to detail

  Mr. miller
6 years ago
The biggest money hogs around! For two little unscratched dends that could have easily been warmed up with a heat gun and pulled our with a suction cup .. charge $973.77 with an unnecessary fill in and repaint job! It was a rental car

  Justin Lambright
a month ago
Always do a great job

  leah eicher
4 years ago
They worked on my van and did a great job would consider going back to this place. The price was very reasonable and the staff very helpful.

  Clay Neff
7 years ago
great service great people fixed our vehicle sooner then estimated will defenitly use for any other repair needs.

  Brandy Littlefield
3 years ago
Deer related accident- they did great, my car looks amazing, can t thank you enough for your professional & friendly service!

  David Boggs
a year ago
Highly recommend to everyone for auto body work. Amazing customer service and highly skilled technicians.

  Dylan Nowicki
7 months ago
Very awesome company and very friendly.

  Steve higgins
a year ago
Very helpful great customer service ,there staff is very knowledgeable and easy to work with

  Mel Mel
a year ago
Can't even tell it was hit twice !!!

  Rick Ross
a year ago
Great service! everything was completed in a timely manner

  Heather Hutchinson
a year ago
Friendly service, and they do a fantastic job!

  Micheline combs
3 years ago
Very nice place, my car was done early

  Dwayne Bontrager
5 years ago
Took my car in last Thursday and I'm picking up tomorrow after hitting a raccoon on the road