Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ryan C
a month ago
Guy helped me out and everyone was pretty cool .

  Rachael Sutton
6 months ago
I went to Advanced Auto following an unsatisfactory interaction with a competitor over a wiper blade purchased and installed in June that wasn't functioning. Before going to the computer, or to the shelves, he listened to what I was telling him. Then, went outside, in the rain, and he removed a piece of packaging inadvertently left on the blade when it was installed. His customer service has gained you a customer. Thank you Ramon! It works right now.

  Paul Currier
7 months ago
Kyle is awesome! Very helpful and kind. My only part store!!

  Tuesday HeavyMetalPrincess Starks
9 months ago
Nice to be a little bit rewarded with the speed perks they have. Nice selection of vehicle authentication and detail items.

  roger bradley
4 months ago
Home town parts store These guys know there stuff

  darkhorse4955
a year ago
The one and only guy behind the desk in the morning at 1130am with only 1 customer in the place just wanted to plainly ignore his only paying customer at the time as he must have stood at the wrong desk to get help. Not impressed with this fello. It was a transfer pickup and he goofed that up as well.....

  Vicki Sheren
a year ago
It was awful. Tried to return a part under warranty. They charged us over twice the price in Sturgis then they do in muskegon but said we could only get the low price back do not go to advance auto in Sturgis. They rip you off

  Penny Johnston
2 years ago
We had a minor mishap with our motorcycle while visiting Sturgis on Saturday. All repair places were already shut down but this store was still open. We walked there looking for some tools. The manager, Kat, and the two employees, shown us such kindness and loaned us what we needed. They were caring, polite, professional and went out of their way to help. Not only were we lent tools, they made sure we were physically ok. Once we were done and in the end had to call a tow truck, as we were leaving, Kat told me to make sure to have my wrist checked out. Such kindness. We will be forever grateful for this experience.

  jimmy johnson
7 months ago
NEVER OPEN ON TIME! TOO MANY PARTS HOUSES IN THIS TOWN TO BE LAZY. ILL TAKE MY MONEY ELSEWHERE!

  Pablo Zambrano
3 years ago
I called in to ask about a part and they said it was for sure in stock and I'd ask them to hold it and set it aside. It was actually a set of external Torx sockets and when I got there they didn't have it in stock and tried to sell me something different that I did not need arguing with me that it was the right part. Customer is always right

  Joshton Wood
8 months ago
Everything was over priced. Spray paint especially. Way cheaper at meijer

  Tj Swag
5 years ago
Bought a part special order... Waited a day to pick it up... Long story short... Didn't need part/never installed but lost my receipt... They have no record of transaction even with special order... Clerk took special order sticker off part box folded it up and threw it away... Sorry can't help you it's our policy he says... After 20 years of strictly buying my parts here... I won't be their customer any longer

  Amy Haughn
a year ago
Both ladies helped me and my husband with what we needed to get. They were very helpful. I would definitely go back.

  Joshua Anderson
2 years ago
I love this store. They are very helpful & have pretty much everything I need. And what they don't have they order & have it withing a day or so

  Craig & Leah Rugg
3 years ago
Customer service sucks. I called explained what I needed told yep we have it. Drove into the store to be told nope we don't have that when I called back to talk the manager the manager hung up on me.

  Amanda Brown
5 years ago
The manger was so nice and helpful stood out in the cold until he found the problem. This man needs a raise!! Thank you again morning manger from the two crazy girl's!!

  mike diaz
3 years ago
Great service! The manager Terry helped me out of a huge bind today with a bad alternator, going above and beyond to get me back on the road. Thanks!!

  Alina Molnar
8 years ago
Let us replace a part in the parking lot when we got stranded going from Milwaukee back to nyc. Very friendly compassionate people. I'd give all of Sturgis five stars. The nicest people we met so far in the USA, every single person we Metin this town wanted to help. Faith in humanity proven here :) Thank you!

  Tammy Brown
5 years ago
Amazing service!!!! The gentleman that helped me was more than willing to brave the cold to change my battery!!! Brilliant job!!! Would recommend them all the way!!

  Cory Gould
3 years ago
As always check your box before you leave. Bought a thermostat get home open box no gasket. My fault not checking product at store. Also this store is in need of a renovation.

  shawn schrader
3 years ago
Advanced is not too bad much higher prices than AZ and I'd but still have that respect thing I keep bosting about

  Lloyd Russell
6 years ago
I ordered a few items online. When I got there they had them ready for me. I signed my name grabbed my stuff I was in and out in under 5 minutes.

  Jon Nichols
a year ago
Almost always have a great shopping experience here...

  Kyle's Garage
3 years ago
Always helpful, great staff to assist. Always have good deals in store.

  Charlotte Goins
4 years ago
Awesome , love the priced , compared to AutoZone and O'Reilly's they are cheaper, and same product. Very helpful, with smiles. Love this place

  ELOY CARRANZA
5 months ago
In and out with the parts I was looking for.

  Richard Proctor
2 years ago
I needed parts these guys got the parts next day service. Very helpful..

  Bob
6 years ago
They have less selection of instore items. This store could use a new floor. It's okay to visit as an alternative option to some of the other automotive stores in the area.

  Rodney Carter
2 years ago
I needed extension piping to finish my exhaust system and Advance Auto Parts, O'Reilly Auto Parts didn't have what i needed to complete it!

  Patrick James
7 years ago
Neither friendly nor knowledgeable. Customer service, corporate, just as bad. Will not be going back.