Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alexandra Leib
5 months ago
The first good thing about this place is that it s open on the weekends! I got in an accident early on a Saturday afternoon and Sterling Collision was the only place open and available to take my car. The second good thing is that Mark was very transparent during the whole process. He let me know when my car arrived, when the insurance adjuster came, when he ordered parts, and when the car was done. The third amazing thing was that once the parts were ordered, my car was complete in three days. I only worked with Mark, and he was super nice and readily available if I had questions or concerns. I m very satisfied with the service I received, and I will definitely be recommending to friends and family.
savanna faraj
4 months ago
The best collision shop! I was very anxious after my accident, they made the whole process very comfortable for me. They all made sure my car was perfectly safe to drive before I got it back, looks brand new and drives like I just got it from the lot! They are all very honest, knowledgeable, and kind. Definitely recommend them!!!
ashley coners
2 months ago
Had my truck worked on. They replaced/repaired everything perfectly and quicker than expected. Was also not expecting them to detail the inside which was a nice surprise. I hope I dont need a Collison shop any time soon but if I do I'm coming back here
Vlad Kap
4 months ago
Took my SUV there for a simple scratch and chip repair. Got greeted by Mark who looked at the damage. He quoted me $500 for the repair. When I went to pick up my vehicle I saw mismatched paint and clear coat drips across the entire side. It looked like Mark decided to turn a quick buck and gave the job to a newbie who massed up my car.When I pointed out the bad looking paint work Mark said what did you expect for $500. I asked for my money back and Mark laughed and said "sue me".I walked away from this situation because it did not feel right. I took my vehicle to another collision shop and ended up paying $1400 to undo what Sterling Collision did.
Candace Payne
a month ago
Came here twice their work is excellent. I m never disappointed always satisfied and I always recommend other to this shop. They re work is great and you will not be disappointed!
Sandhya Ashokkumar
6 months ago
I can give a negative rating if its available. DON T GO TO THIS AUTO SHOP FOR REPARIS. They will not use genuine parts during repairs and will drive your vehicle for their personal use. Leave your car with this collision center at your own risk specially if it s a premium brand. Highly unreliable, incompetent auto shop. If you closely review the invoice, they would have double charged you for same parts replacement. They go back and forth several times stating parts are not available and charge for the same parts multiple times. When I took my vehicle for servicing at the Audi dealership, they have provided me a feedback that the parts, nuts/screws etc fitted into my vehicle are from some random vehicle and not genuine. They have just picked parts whatever was available in their auto shop and fitted to my car. Most of them are not genuine. Even the bumper replacement was not done though Mark charged for new bumper but had manually removed the dent and did a shady job of painting. It was very clear from their work that the bumper was not replaced but repaired. While fixing the head lights, they have damaged the washer fluid tank resulting in leakage. They also had messed up the adaptive cruise control sensors. Their work clearly shows that they are not experienced dealing with cars. The worst of all is that they misused my car and handled it carelessly. Drove for over 700miles, dumped all old tires in the trunk, used it for their personal work. Kept the car very dirty and dusty. When we questioned them after showing the before and after mileage, Mark/ Marvin denied and told me that its not a rolls royce to drive my car.
Steve Hale
a month ago
What a Excellent place to do Business with. Super Helpful unbelievable fast Service. Fantastic Workmanship!!!!!
Hope Layfield
2 years ago
ANYONE looking for an AMAZING collision shop should stop here and see Mark! He has helped me with two different cars that had minor front end hood damage and I cannot say enough wonderful things about the work!! His staff is UNBEATABLE at what they do and fast!!! There is no doubt his shop has saved me thousands of $$$ in what could have been insurance nightmares so I am forever grateful!! THANK YOU for the hard work you do - you guys are the ABSOLUTE BEST!!!!Service: Body & Trim
Brian McClure
2 years ago
Mark was OUTSTANDING! One of the nicest guys I have met at a collision shop. He was honest and didn t mess around when it came to the things I needed done to my car. Highly recommend and would go there in a heartbeat for any issues I have with my car! Fare price for a great quality fix. Nothing but the best from this business
Nate P
2 years ago
Mark is simply awesome and an absolute pleasure to do business with. He is straight-forward, honest, and a man of his word when it came to estimates and scope of work. He went above and beyond to make my car look spectacular meaning he did more than he needed to and never gave me a hard time or tried hustling me in any way at any point of the process. Exceptional value for the money and the quality is out of this world. Made the car look brand new again. I ll definitely be coming back and recommend Mark and his shop for any painting or bodywork needs hands down. Thanks Mark!Services: Painting, Body & Trim
Patricia DeMaire
2 years ago
This is the best collision shop around. Great work and really nice guys. Great prices ! I had paint work done a while back and they matched my triple coat with sparkles perfectly. I just pulled the front bumper guard half off and stopped there and he fixed it in 10 minutes for a for a great price.Services: Painting, Body & TrimServices: Painting, Body & Trim
Ervisa Pupa
2 years ago
Very good customer service! All of the workers were very nice and friendly they helped me with all of my car issues, my transmission blew out and I took it here and they were very fast and efficient with the work. This is definitely where I go for all my car troubles. Mark was great!Service: TransmissionService: Transmission
Cassy DeBacco
a year ago
I went without calling and they took my car right away on a Saturday!! My front bummer was completely detached from my car. They put it back on in only an hour! Mark was very kind and helpful. Definitely would recommend!!Service: Body & TrimService: Body & Trim
_ Anon
a year ago
Showed up in the front waiting/lobby area mid afternoon middle of the week. No one there to greet me. Door chimes played to announce I was there. Security camera aimed at me as well. Waited 5-10 mins for someone to come but no one came. Front area was very dirty. Also, stuck my head thru the very dirty grimy door that passes through to the vehicle bays to see if I could flag an employee down to see if I could get a quote. Couldn't find anyone. They looked really busy/full but I figured maybe they were TOO busy and decided to leave and go elsewhere. Also, usually at collision shops I see the labor rates clearly posted on the wall visible for the customers. If they were there I must've missed them. Maybe I just came at a bad time. IDK
Sandrah Bradley
8 months ago
Sterling Collision did an excellent job, yes I recommend their servicesThanks so much to Chris and staff.
Edward Taie
2 years ago
I would like to express my appreciation to Sterling Collison staff especially Mark for their outstanding customer service, quality of work and customer satisfaction guaranteed. They kept me updated along the line on the status of my cars they are fixing along with looking after all my family vehicles all I had to do is just call Mark and tell him about my family coming to the shop for repair. Very reasonable prices, quality deliverables and always honest about their schedule and finish date. I highly recommend this shop for all cars Collison needs.Keep it up Sterling Collison Team and good luck in your business.
NANCY SADIK
2 years ago
Took my car in for repair after being rear-ended and when I picked up my car it was perfect. Took about a day and Mark did a great job. I was very happy with my service and recommend them to everyone.Services: Painting, Body & Trim, WeldingServices: Painting, Body & Trim, Welding
Paige Pierdon
2 years ago
Mark was awesome! He answered all my questions that I had. And he got my entire door replaced and repainted my car within just a couple of days. I would recommend him to anyone!
Samuel McAvin
2 years ago
Have had my black ram hit twice now parked while shopping, brought it here both times and these guys are quick and fair. Can't even tell anything happened to my truck, would highly recommend them. Great guys and shop.Service: PaintingService: Painting
Mark Isabell
2 years ago
Mark was wonderful to work with! What a great experience having him repair my daughters car! They are super busy and work long hours, what a great team there!
Chelsi Whitfield
2 years ago
I was in an accident and Mark happened to hear it, he got my car towed to his shop. VERY VERY nice and professional, kept me updated on everything I needed to know, he made sure my car was back to normal and even fixed things that I didn t know about prior to the accident!!! I will never go to another shop, and most definitely will recommend ANYBODY to go see him!!! Very good experience, Thank you Mark!!!Services: Steering & suspension repair, Body & Trim, Brakes
Karina perez
2 years ago
First of all this is the best auto body shop there is. Mark helped me out he s the best and always very professional and knows what he is doing. I truly recommend this place. They are very efficient and detailed which is important to me and most of all very trusting.
latifa
2 years ago
I had a very good experience with sterling Collison! Got my car drives great and is in wonderful condition. I definitely would recommend everyone to come here. This is my first car with them and I would go for second again with no doubt.
Julian Gabrail
2 years ago
Fantastic place with professional workers. They make sure you re car is properly fixed and do so at a very fair price. Definitely coming back here again when I have to.
Emanuel Pepaj
4 years ago
My sister drives a 2014 bmw and somebody failed to stop and banged up the rear bumper pretty good, insurance wanted to give me 350$ for a bumper that clearly can not be repaired I took it to Dammon collision and they told me all about how insurance companies have tactics like that to deter you and skip on paying what they should have. It took them under 4 days to have it looking better then new and made the insurance pay for every dime. Definitely bringing all my future work here.
Moe Moe
2 years ago
Mark is very professional with the services he provides, super cool and nice and makes sure that you leave the shop with all your questions answered and your car ready to go.
martin george
2 years ago
Mark was amazing kept me updated through the process of my car being fixed brought it back like it was brand new highly recommended to work with Mark!Services: Tires, Painting, Body & Trim, Welding, BrakesServices: Tires, Painting, Body & Trim, Welding, Brakes
Dee Money
a year ago
I really want to thank Mark and his team for doing the best work I recommend everyone that needs there car repaired Mark is the go to best guy he take his time and repair you vehicle the right way better then these other companies he is very outstanding price and he will go out his way to get you back on the road thanks Mark and his team Services: Painting, Body & Trim
navid 8
3 years ago
Went in with my 2016 m235i, I went to a few shops prior and they were asking 400-500 plus 2 days wait time, this dude Damman said I gotchu by the end of the day for $300, fixed my snapped lower control arm in 30 mins good shop
V C
2 years ago
Best collision shop! Very professional, very clean and very friendly. They will take care of you. Highly recommend