Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nicolas Joseph
3 weeks ago
Called in the morning about getting my truck in for a brake line replacement. I had AAA get in there before noon, and the truck was ready by 4 pm. Great people, great service, and a fair price. I'm very happy. Ty
Jeff McMartin
3 months ago
Kent and Karen do a great job taking care of all our vehicles. They get us in quickly and never oversell us when it isn t needed. They are trustworthy people.
Tyler Erhorn
2 months ago
Great customer service and honest people. Figured out my car and turned it around as quickly as they could during a busy time
Daniel Weessies
5 months ago
Kent is a Magician! He makes the biggest problems disappear!I called at 4:30 with a truck dead in the water, after a quick tow and less than 2 hours later - FIXED!Not having your vehicle is SUCH an inconvenience and Kent and Karen do everything to get you back on the road.Services: Electrical repair, Auto maintenance, Auto brake replacement, Battery
Jeffrey Berman
2 years ago
Got a used car inspected there. Mechanic is a little "rough around the edges", but he knows a ton about cars and he is brutally honest. Prevented me from wasting my money on a rust bucket. $40 well spent!
Brianna Steward
8 months ago
I thought for sure I needed new brakes. Super loud and squeaky. Come to find out there was plenty of life left in the pads. The guys were honest and told me no work needed to be done and to have a good day. Just need a really good wash.
Kevin Flegel
10 months ago
My Cadillac broke down at 3am going to work. Had it towed to Hometown Repair as I had to choose quickly or lose tow truck at scene. Super glad I did, they were swamped and he put me in and had me out by 9:30 am. Put in a new alternator and battery. He didn't have to do that as he was super busy. But, he took great care of this old vet..Appreciate.
Jen Porter
2 months ago
This is a great choice. Incredible turn around, amazing work, and peace of mind with Hometown. The name fits, entirely.
Joshua Holtz
a year ago
I wish there were more auto shops like this one. I live in Grand Rapids, but I plan to go here if I can make the trip out. I received advice I didn't ask for, but definitely needed to hear. Have a conversation with Kent and you won't be disappointed. He is full of knowledge and absolutely entertaining. Most importantly, I pulled out of the shop feeling like I had a new car again.Services: Tires, Steering & suspension repair, Vehicle Inspection, Wheel alignment, Auto tire replacement
Jason Foster
a year ago
After the incredible service, honesty in diagnosis, fast turn-around, and fair prices.... I can't believe I ever let the dealership in GH touch my truck! I just want a mechanic I can trust and Hometown has earned that. They have a great reputation for a reason.
Travis Welling
5 years ago
I have always received up front, fair and honest communication. The many car problems I have had over the last 20 years have always been well taken care of. This auto repair facility is well kept and has a welcoming environment. They stand by there work here and do a high quality job.
Dave Porter
3 weeks ago
Always fair and honest. The best!
Jason Phillips
5 years ago
Work was completed expertly. Mechanic was knowledgeable and explained all options. I was a little bummed that the problem was worse than I anticipated, but I felt very confident that I made the right decision in taking my car to Hometown Auto Repair. The car repaired was a 1998 Corvette Convertible. I believe they're a small shop, so set your timing expectations accordingly.
Robert Seymour
a year ago
This place is your real "Hometown" place to go. Customer service is outstanding with great professional workmanship. Thank you, Kent for fixing me up with service on your day off. We appreciate you helping us out. We'll be back!Service: ElectricalService: Electrical
Robert Collins
3 years ago
Bob and Sherron Collins: We have had our car serviced there for years and they have always done good work and careful in explaining any issues that they see. I have just asked for a check over of my vehicles before a long trip and they have done a good going over and never "made up" work or over charged.
Kim Kaiser
7 years ago
I'm fairly new to the area and wasn't sure where to take my car when it was in need of repair. Lucky for me I picked right place. Karen is a sweetheart!! They could easily have done work on my car that wasn't necessary as the problem we thought it was turned out to be something else. Honesty and integrity with great customer service!! I highly recommend Hometown Auto!!
Tiffini Booth
6 months ago
Only place I'll get my oil changed. They are friendly, quick and efficient.Services: Auto body & trim repair, Oil changeServices: Auto body & trim repair, Oil change
Rick Vega
8 years ago
Vacationing at PJ Hoffmaster State Park when our vehicle developed a problem with a recently replaced part. We were over 150 miles from home and did not know the area. Rangers at PJ Hoffmaster refered us to a few facilities. We called them all and only Hometown Auto Repair said they could get us in. We drove there and waited less than 15 minutes before our issue was pin-pointed and we were repaired. We were happy to be rolling again within 1.5 hours after arriving at Hometown Auto Repair. The Staff was very friendly and the facility was professionally equipped and clean. We were welcomed and made to feel like we were long time customers instead of tourists. The cost of the repair was very reasonable and appreciated. Would recommend to all and anyone. Thankyou Hometown Auto Repair, you are on our Christmas Card List.Rick & Cathy
Joshua Workman
3 years ago
I requested an estimate, wasn't able to get one due to the many factors involved. I was told they wouldn't do work without letting me know first. Never received an estimate, work was completed and un-needed repairs were also performed without my knowing(oil change, wiper blades), and was told the total over the phone. They "removed" the un-needed work, but still ended up charging me more than the original total which included that additional work. Work was done well and ahead of schedule, staff was friendly.
Lindsey Schemmel
5 years ago
Absolutely ecstatic about the service I received here. I thought my car was a goner. They towed it their shop, fixed it, and I drove away all in the same afternoon before a holiday weekend. Great people and service!
Traci Bailey
6 years ago
Great people and great work! Always helpful and have been servicing my car for 9 years. Highly recommend them!
Kaelynn Lokers
2 years ago
Friendly, family business. Is always honest about work and repairs that need done. Highly recommend. Always quick and communicates well what is needed.
Melissa German
6 years ago
Kent and Karen give great service at a fair price. They have taken great care of our vehicles for years!
Jan Porter
10 years ago
Did excellent work on my car for the best price in the tri-city area.
Vivian Barrett
3 years ago
Always great service at a great price. Love these guys.
Corbin Reyes
5 years ago
I bring the company truck here regularly very fast and very friendly
Ted Luekens
8 years ago
Helpful, polite, good work, will use again.
Jim Fles
3 years ago
Fun people good job done