Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Hol M
3 weeks ago
This is the second time my family has used Auto Care Excellence. First my dad and now me. From your first encounter of a phone call you are greeted with top of the line customer service and support. When I walked into the business to drop my car off I overheard the end of a phone call that basically stated that for Auto Care Excellence they offer affordable prices compared to dealerships because they know how important it is for their customers to have working cars. Right then and there I knew I was in trustworthy hands.I got in so fast. My brakes and spark plugs were repaired within less than a day. The price was very fair and reasonable. They even checking my serpentine belt just because I wanted to know how it looked.I would recommend this place to anyone in surrounding Sparta area. I drove from Greenville and it was well worth it. Knowing you can get reliable, trustworthy and affordable car repairs is a rarity. Thanks so much for the work.
Tara Emmorey
3 weeks ago
Fast work! They were able to fit my daughter's car into the schedule. Her car overheated on the way to work. We were able to get the car in before 10am Friday. We had it back by Monday 11am. Highly recommend!
cody bethel
7 months ago
At the time of my review, recent reviews below me mention something about a dashcam video and damage to a customer vehicle. Autocare Excellence reached out to the parties involved and offered to make it right, which the prior reviews fail to mention. We are human we all make mistakes. I have been a faithful customer for around 4 years now and Autocare Excellence is the only place I will take any of my vehicles to be serviced. I have never had a problem with any of their mechanics or their service.If there is an issue or something s still not right they say bring it back and will work with you to get it right. More than that they are honest and a local family ran company. You have the dad, his children, their longtime family friends and then their customers. It s a different feeling when they greet their customers and talk with them. They treat customers like friends and sometimes they are good friends. They won t sugar coat things, they will tell you how it is and they will even tell you if you can do the repair yourself and what it entails. That is something I really value and respect.I have a classic hot rod and 2 dailyDrivers and these guy s know how to work on classic vehicles. Shoot the owner has a bunch of awesome classic cars and all you have to do is look at the cars they re working on to see they are known for it, corvette, Camaro, mustang, drift car, or mud truck? Yeah you will be welcome here. Nic is a great guy and his family are some of the nicest people. Can t say enough good things about their businesses and services they provide. Bottom line: You would be a fool to go anywhere else. Thank you Nic and family for all the help and care you have given me and my family!
Jallyssa Rowley
a month ago
Highly recommend, quoted better than anywhere in sparta! They let me call and update me on my car even if I felt I was annoying! I will definitely be going back for the other things that need to be fixed on my car! Nick did so well.
Michael Dunn-Haley
7 months ago
Easily best shop I'm the area. Best shop I have ever worked with in my life. I bring all my vehicles here along with my race vehicles. Only shop I trust to great my vehicles with care. They stand by thier work and are the most honest shop I have ever worked with. Wish I could give a million stars.
Grant Pallas
4 years ago
Jeff at the front desk is nice straight to the point and honest. I had them install lowering kit and end links on 2019 WRX. Zach that worked on it was professional and very nice. These guys are all great. Highly recommend.
Amber Bittenbender
a month ago
They did a great Job and have my car running like new , always friendly great service!
Dani During
7 months ago
This place rocks! From the professional and care you receive from Alyssa, to the absolutely amazing talent and expertise you get from Nick and his crew, you will not be disappointed! Top quality service, impeccable timing and very competitive prices! Thank you Auto Care Excellence for being more than excellent!
Frank P
2 months ago
Brought my 2013 Ram in for no heat and a coolant leak they fixed the issues in a day,highly recommend this shop
Ryan Mosley
6 months ago
I got my RZR 1000 Cage Powder-Coated here and they did an awesome job!.The turnaround is quick too.Thank you Mark Brown and Thank you Auto Care Excellence
Christopher Minarik
7 months ago
I first called the shop to get my AC fixed, that was on a Monday. They called me back and diagnosed the problem as an AC compressor issue. I asked how much we re looking at, I was told $500-$600. I said ok, and agreed, they also waived the diagnostic fee so I could drive my car Tuesday (I m a on the road sales rep everyday), they couldn t get the part in they needed till Wednesday anyways. Anyhow, Wednesday gets here, the lady calls and says my car is all done, and that she s ready for me to pay over the phone, I m alright with that, so I oblige. I picked my car up later on that day and find an invoice for $1100! Quite the surprise, to say the least. I understood the charges, my AC does work great now, but it didn t sit well with me even a few days later now. In all honesty I kind of feel like I wasn t given the opportunity to check if I could get a better price anywhere else and check quotes at other repair shops. Between the waiver diagnostic fee, and underquoting me costs, I felt like this would be a solid deal. I think ultimately better communication would of been appropriate. Obviously I can ask more and more questions, but there s responsibility and precedent via other repair shops I ve don t business with to be upfront and honest about costs. Again, the AC does work great.
jake urlaub
a month ago
Did a great job helping me replace my license plate (the screws were rusted in). Everyone there is kind and cares about their customers
Melissa Konczal
3 months ago
One of the best mechanic shops in the area. They have great prices, are very kind, and keep you in the loop.
Justin Mezsets
9 months ago
I love this place. Finding a good mechanic nowadays is tough and these guys are it. Twice now I have called for absolutely last minute fixes and both times they have gotten me in the same day or next day. Now with last minute fixes come last minute prices.... Usually. But not here, both times I expected a heavy bill and rightfully so I asked for a last minute repair. But both times I got extremely reasonable bills! If you need work done this is the place to go!
Rebecca Cunningham
7 months ago
Everyone there always makes me feel at home when I come in from my rusty but trusties to my significant others drift car always being in and done in record time. They always make sure I m happy with their work and that I m properly taken care of. Wouldn t suggest any other shop in the state of Michigan!Services: Exhaust, Tires, Steering & suspension repair, Painting, General repairs & maintenance, Tire rotations, Wheel alignment, Brakes, Auto maintenanceServices: Exhaust, Tires, Steering & suspension repair, Painting, General repairs & maintenance, Tire rotations, Wheel alignment, Brakes, Auto maintenance
cramp
a year ago
Was recommended Auto Care Excellence, by my friend's aunt because I was looking for a mechanic I could trust, and return to for future repairs. This place is great. Everyone I talked to was friendly and professional, including their receptionist, who walked me through what I needed and what they could do for me with my budget. Huge warehouse/garage, fast and quality work. Would definitely recommend
Nigel Adkins
a year ago
These guys/gals are awesome.. from the office staff to the mechanics and to the owner. 5 star service everytime. Highly recommend this company for all your auto body needs. Upfront pricing, honest and very quick turn around. They truly care about their customers.Thank you so much for the best service everytime.
Mitch Mitchem
7 months ago
These guys are the best. They take great care working on my grandson's racecar and they did a super job working on my wife's minivan.
Louis Ortiz
a year ago
I just had the pleasure of dealing with them. I had an extreme emergency. Starter went out on my f350. I'm moving, at the time I only had 4 days left at my house. Really needed the truck fixed, because that's how I'm pulling my new home. I explained this to them, and they told to bring it right in. Got it back to me the next day. Everyone else had me a week and a half out. They were/ are busy also, but went above and beyond. Also a good price. They now have a new loyal customer..Service: General repairs & maintenance
The Real Stock Guy
7 months ago
Avoid at all costs! There is dashcam footage of employees racing customers cars and crashing or damaging them on multiple accounts with multiple customers vehicles. Take your car to a real shop that won't act like children with your vehicle.
Brian ShotSki Miller
8 months ago
Honest, transparent. Pick up my vehicle tomorrow. This may change, so far they are a nice, large shop with a few mechanics. Communication is pretty good too!
Ronnie Jackdon
8 months ago
Very professional I was talk to with the upmost respect. I told them the problem and my truck was fixed right away. I live in Grand Rapids but I ll be driving to Sparta for all my repairs thanks again.Service: Engine repairService: Engine repair
Rick Peters
2 weeks ago
These guys went above and beyond to take the time to fix a mistake I made. Very friendly
Hubert
2 years ago
The customer service from Nic was very helpful and great. I had a very good price on a pair of used tires mounted and balanced. Which were really appreciated. Thank you The mechanic that changed my 2 front tires got it completed in a timely manner. They also suggested that they do all sorts of auto car repairs that have mechanical issues with motor vehicles as well. I will definitely go back for service on future vehicle issues. Thanks again!!!
David Slater
10 months ago
Friendly staff:-) professional technicians got me exactly what I wanted right away:-) they offer a full range of automotive options from repair and what looks to me like restoration , maintenance and repair services! Definitely recommend!!!
Joseph Vincent
a year ago
This place is Excellent. They provide great service for the cost. They are busy so you need to schedule your work. I have had several vehicles worked on and always was satisfied with the results...They have attention to detail and they communicate with you through the process...
Jessica Williamson
a year ago
The employees are efficient and very kind. I have been to them a couple times for emergency tire work and they fit us in quickly and their prices are competitive.
Rob Fennessy
3 years ago
Didn't even know this place was there until I was told by someone. Out of a job right now and money is very tight and needed a cheap good used tire. I was helped instantly, used tire found and balanced very fast and all for $40 , but gave me the option to trade in a used radiator and then only charged me $30. What a treat place and group of people. Will always go back to them! Will recommend their shop to everyone. Great place! Thanks guys!Service: Tires
Garth B
a year ago
Fantastic shop and great people! Been bringing cars here for some time now and just used their services myself for the first time. Sandblast and powder coating are available here as well. Thanks for the prompt service and awesome job powder coating my land rover frame!
Jacob Wiebenga
3 years ago
These guys are absolutely top notch their name says it auto car excellence and that is what they are excellent. We took our caravan to bel air auto and they wanted 250 dollars to only diagnose the problem then wanted to charge to make the actual repairs. Auto care excellence diagnosed and repaired our vehicle for under 200 dollars and they were fast as well. So if you want great customer service reasonable prices and great work then take your vehicle to these guys they will treat you well and get the job done without breaking the bank. They have gained a loyal customer.Service: Engine repair