O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  yikes jpg
2 months ago
Clifford took care of us in helping us get the right filter for our oil change. Awesome job man!!! Thank you for your excellent customer service.

  Shawn A Willis
5 months ago
They open early, they're very informative of the people we're friendly and all too helpful.They were interested in doing their job. And help when you get the job done. You are trying to do, they're awesome.

  Steven Bonas
2 years ago
All I can say is that this is the best O'Reilly's in town they always have the parts you need and if they don't they can definitely most help you find them. Big shout-out to Brad and Ector. These guys know their stuff while taking care of us also finding parts and even stocking shelves they managed to do it all

  Cj Olson
7 months ago
One of my favorite auto parts stores. They always have the best prices overall. The selection may be a little less than other stores but the prices make up for it. The staff is nice and helpful as well which is a plus. I also love how they are Conveniently located close to harbor freight so I can grab any quick tools on my way home. Overall I would suggest shopping here if you are looking for car parts.

  Marc Massella
2 months ago
Very helpful staff.Had exactly what I was looking for.

  Red Willow Flips
a year ago
I can always count on the service members to assist me with friendly service. Berry was fantastic and helpful today with assisting me to replace a light bulb in my Ford Explorer. I had initially gone to your competition and they refused to assist me. I came right down the street and had no issues. Thank you again Berry for helping this no car knowledge woman out with my head light!

  Anthony Phillips
3 months ago
I called for a specific part they said they had it got there they didn't.. that's why I called

  Chester Fubody
a year ago
I had a dead battery and went here to have it tested. The manager came out to test and after telling me how rotten her last customer was, she immediately got rude with me, to the point I wanted to leave. When I pointed this out, she became more indignant and told me to leave! I had a dead battery! Had to walk to store next door and get a jump to leave. All this with my grandson in the car. What an absolutely horrible person she was.

  Jordan Garcia
a year ago
Called to confirm they had part needed. They confirmed yes. I show up and neither the two (man and woman) can find the part. They weren t even sure what they were looking for. The man was more interested in eating his McDonald s cheeseburger. Unprofessional and lack of Auto knowledge

  Donnie Watson
a year ago
The worst place to ever buy something and try to return it and get your money backwhen you're unsatisfied with your purchase I bought a power inverter and I was told by the person that sold it to me that works at O'Reilly's on eureka that I could return it if I was unsatisfied with my purchase but then when I chose to return it the GM of the store denied my return the product that I bought was 150 watt power inverter and did not work out of the box. And to add insult to injury the GM which is a blonde haired blue-eyed girl that works at the eureka O'Reilly's was very rude and distasteful and I will never purchase anything from O'Reilly's ever again your company probably policies are horrible I just bought this thing three days ago when I pulled it out of the box and it didn't work and I couldn't get my money back and I was met with the rude store manager

  chris boyd
a year ago
These guys willing to help. They answer the phone where others dont

  Gravity Axe
9 months ago
Had what I needed and was able to grab it quickly.Also learned that they show love to service people

  Furniture Mike
5 years ago
Very helpful. There's usually at least one truly knowledgeable customer service rep at any O'Reilly who can help you out of a jam.The only problem I have with them (and similar stores) is the price of tools: Good God Almighty!

  Jamie Burkitt
6 years ago
The staff is friendly and approachable. They know what they are doing and will bend over backwards to find the parts you are looking for. Remember though, they are only human, they do have feelings and they do make mistakes. Don't be discouraged if you had a bad visit in the past. They recently got new and better staff. The morning crew during the week is amazing and can find anything you need. The one part time guy in the morning during the week will install bulbs, batteries, wipers, and anything that can be installed quickly in any weather condition. He will also engage in conversation and is very knowledgeable about cars in general.

  Michele Miller
2 years ago
Very rude employees. Ronald could use a good dose of customer service. Grabbed the money out of my husband's hands and threw the receipt. Terrible experience and won't be back.

  Kathryn E. Rayburn
3 years ago
Specially The Manager Bradley, he helped my Boyfriend find the Exact lug nuts and Bolts precisely to a fit -( cut and trimmed the bolts to a perfect fit) I highly recommend this store. We never have a problem coming to this store or getting what we need.

  Amina Choudhry
8 months ago
Worst customer service. People there are so rude and have no respect to others.

  Toni Smith
7 years ago
Great customer service! The staff was very polite and great attitudes and very understanding! Jacob listen to my concern helped me try to figure out the problem when the other store failed to meet my customer satisfaction :/ Not only did they help me with my problem they also told me to come back if the problem continues and get a refund! I'm so thankful :) 5++++ stars :)

  Justin Prince
2 years ago
My father and I have been going here for years, great staff, parts are always in stock or ordered within a day, and the store is clean and organized. I get all my parts here for all the wild and old cars I work on.

  Rj Ramoz
7 years ago
Had a electrical issue last night and took my car there this morning. The woman who helped me did a great job. She brought out a machine that hooked up to my battery and told her what was wrong. Thankfully, it was just my battery and not my alternator or starter. She recommend a little bit of a stronger battery because I have a custom sound system. Battery is in and car is running great.

  Dexter Gatson
11 months ago
Tell me why if the store is empty 2 cashiers THAT NOONE COULD SCAM MY CHECK ENGINE LIGHT RUDELY I WAS TOLD IT WILL BE A MINUTE I WILL NOT SHOP THERE AGAIN AND WILL PULL MY FLEET ACCOUNT PS HIRE WOMEN WHO ARE NOT RUDE

  Alan Luckwald
4 years ago
Excellent customer service! I called to ask if they could pull and replace the battery in my son's car. They told me that they do not do that, but they let me borrow tools and let me wash up in their bathroom.

  Caterina Lo Duca
6 years ago
Very helpful, Joe went above and beyond his job! Definitely recommend this location for great service. Spoke to the manager, and she was very polite when I called about her outstanding employer.

  Marci Shannon
4 years ago
Last week I needed 2 new batteries for my key fob. Brenden, the Assistant Manager is a true asset to this company!He helped me out and is very knowledgeable about my vehicle, telling me things about it my salesman didn t share with me, lol all for a remote key fob!Kudos to O Reilly s HR department. Best. HIRE. ( ... and no, I m not his Mom!)

  Robert Daru (Sparky)
7 months ago
Bought some parts for my 2011 Ford escape fit perfectly Thanks guys you helped alot.

  Hector Rey
2 years ago
Kaylee was an absolute godsend! She changed my battery and gave me an excellent recommendation for a place to change my shocks. Thank you so much again!

  Bernadette Lloyd
2 years ago
This was my 1st time going to o'reilly's met a young lady Kaylee she know her stuff thank you Had to go back and pick up my ordered and the young man was so helpful BIG shout out to BRAD thanks for being so nice I appreciate youLADY WITH THE MERCEDESSISTA B

  Laurie Goodfellow
2 years ago
Great customer service. I walked in, was greeted and they got me the parts I needed. Will definitely be going here from now on.

  Salvatore Consiglio
a year ago
This O'Reilly rules. Always comes thru and staff is very well edgacated to answer all your questions and needs. Never failed.

  Brian Parsons
a year ago
Had exactly what I needed. In/out in no time. Friendly staff and easy access in/out.