NEW ROADS COLLISION CENTER FORMALLY A&J COLLISION

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Julie Bohnlein
5 months ago
Go somewhere else. It took two months for the collision shop to repair my car after an accident. Every time I checked in, they would tell me 1 to 2 weeks, they didn't have parts, someone's on vacation, etc.After I got my car back, I started having break issues. They told me they were knew my breaks were bad, but didn't feel it was necessary to let me know. Just a heads up would have been nice.It was overall a really disappointing experience. At no point did I feel like my situation was a priority for them or like I was in good hands.Telegraph is lined with collision shops. Don't pick this one.Two stars because they were nice, I guess.

  Carolyn Landers
6 months ago
They really come through for you especially James J the driver is awesome

  Christallin Johnson-Smith
3 years ago
Tyrone Simmons provides outstanding customer service. He's personable and always seems happy to help you. I've had my cars serviced there twice I and highly recommend them. They don't take forever to repair your car or jack up the repair price like our dealership recommended collision shop. I've been there twice and they did a great job, repairing my bumper within 2 days. The only thing I didn't like was the second time they didnt have a car to take me back home. But my husband came and took me back. So be sure you have a ride back home and then to pick up your car when it's done. The money you save will be worth it though. I paid $500.00 less there than at Suburban Honda.

  Crystal Young
11 months ago
Tyrone Displayed excellent professional service id recommend this location to any and every one I know!!

  Cody Chumbler
7 years ago
Very poor communication from this place. I scrapped my car there after getting in a collision and they informed me that when it got picked up/sold for parts, I would receive a cut of the check. However months went by and I never heard from them again. I finally called them recently to see the deal and they feigned ignorance and said that they didn't have my vehicle and likely scrapped it, but that it cost $25 a day to store so they money they got from it essentially went towards that. This is something they never told us up front and is a very dishonest business practice. I would not recommend this place to anyone.

  Eva Dukes
a year ago
They take very good care of their clients very.

  Naomi Cheeks
5 years ago
Tyrone did a wonderful job on my car he was quick and very professional.

  Diane Meeking
6 years ago
Very professional. Handled my claim in a very timely manner. I recommend A and J collision. Thank you !

  Mancer Holmes
a year ago
Excellent service. Professional staff.

  Linda Hunt
5 years ago
Tyrone and his staff are awesome. Very good prices

  William Glosson
2 years ago
Service was impeccable. I would suggest A & J to anyone!

  Richard Persiani
2 years ago
Very please experience. Professional and polite

  Deepankar Abrol
4 years ago
Friendly staff and good job done

  Terrance Curry
3 years ago
Great personal service!

  Lovell Mayes
3 years ago
Very good

  JOSEF ROISMAN
5 years ago
Dragged their feet.