Glassman Saab
3.9 (44)
28000 Telegraph Rd APT 2, Southfield, MI 48034
(888) 451-0949
glassmanautogroup.com
Claimed
Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ed Lukens
a year ago
Glassman Saab service at their Hyundai/Genesis/Kia store was outstanding. The Saab tech and Christine the service writer were both extremely helpful and actually excited to work on my rare 2011 model.
Reatta Stroud
3 years ago
The staff was extremely helpful! Especially Todd, he helped me trade in my old car and got me an amazing new car!!! He even helped me clean out my old car, explained everything to me from the features to additional services that Glassman offers!!! He was just great and I appreciate him so much!!!
Kasun De Alwis
4 years ago
I don't know why someone mentioned do not trust service people, but I do trust them. They took good care of my 2010 SAAB 9-3, when I went to do the transmission fluid change. I had some concerns of some minor noises and they checked it for free and gave me advices then and there. And price ($265) I think it is a reasonable price for the transmission fluid change for a SAAB. Service representative Cole Bowmen took care of everything. That is the most important thing in dealerships. The service and interactive people.Even I do almost all repairs by myself, I'd go to Glassman again if I needed anything to be done.
Anthony DeLuca
2 years ago
Total crooks. Do not trust the service people. I brought my Saab 97x there because the engine was shutting down when I would hit a bump in the road. After purportedly diagnosing the problem they gave me a proposal of around $4,000 to fix it. I went elsewhere. It turned out to be a loose fuse which ended up costing me $75 to fix. Shady people.
Michael R. Black
3 years ago
I wish I could give them a lower rating. I took my vehicle there for repairs and apparently they broke my molding around my driver seat and there was a scrap on my outside drivers door. I called service manager and Advisor and never received a call back or any communication for that manner. Seeking legal help as we speak!
Yvonne Smith
5 years ago
Charley K was wonderful! Straight to the point and willing to go the extra mile! Come see him if you are looking for a vehicle. He will take care of you!
Anthony Clarke
5 years ago
Great service. They were able to get my vehicle done ahead of time. The service advisor Derek was great I would even say outstanding. I would definitely recommend them and would return to them for service
Nicolus Whitfield
2 years ago
I was late for my appointment on an oil change. They were able to fit me on the same day and get me out with an hour to an hour and a half.
Brian Foster
7 years ago
Excellent service in the repair center. Got my car in the day after I called, new brakes in less than a work day, and they shuttled me to and from work.
Autumn Loffreda
5 years ago
Andrea was amazing!!!! Answered all my questions and found me the perfect car.
WILLIAM SMITH
2 years ago
Outstanding Customer Service, Very Attentive and Military Friendly, to us Veterans!
Abdul Based
5 years ago
I was at glassman. Fahad showed me couple used car. He was helpfull. I will come back to him.
Mary Barksdale
5 years ago
Charley K. was great!!! Awesome Personality, Great Service & Very Helpful
Reid Witt
2 years ago
it was horrible there's service sucks I wish I never would have went there
Carol Gillis
2 years ago
They were very efficient and catered to customers well.
Vicki Zinn
3 years ago
Do not use this place we drove 2 hours for a key program that they said they could do when we got there they said they could not do it without even looking at the car.
Tamika Mitchell
5 years ago
Go see Charley Kashou he will get you and something nice
Lima Akter
5 years ago
Fahad was excellent. Highly recommended!
Dennis Maxwell
7 years ago
I like the service and the owner was very friendly.
Muhammed Alazaizeh
5 years ago
Wish I never went there.
Edith a2aDickerson
5 years ago
Go see Charley he will get it done
tomdisimone
4 years ago
Didn't go there.
Tonja Lawrence
5 years ago
Judy was awesome!
Jay Schafer
4 years ago
Not friendly here.
Rick Stafford
6 years ago
Go anywhere else ....ANYWHERE