Dream Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alif Muhsin
3 years ago
Found the car on Truecar website via credit karma. They have very nice cars and very nice prices. And more importantly extremely nice financing. The credit union that works closely with this dealership is second to none. I did all of the financing on my phone and the credit union even gave me a free savings account and put $20 in it on the house. If you see a car that you like at Dream Auto, buy it. You will be very satisfied.

  Krys Rose
5 years ago
Checked the reviews before we went here but decided to take a chance since most were not too bad. Now I regret it. Paid 9k for a vehicle and now have to put 2500 just to get it to safely work. Including shocks, struts, tie rod, needs an oil change, break pad worn to the metal, rotors, ball bearings, and recharge the ac. That's not including the check engine light that came on after we left the dealership. I test drove it twice the second time for 45 minutes. Plus the detailing was bad. I will be getting a thorough lesson on what to look for as I get repairs done on this vehicle. For those that are wondering if they should stay away, the answer is a solid yes! Spoke to the owner mark who said it's not my problem anymore you buy, it's yours. Save yourself a headache find a more reputable dealer or a private seller you trust, because dumping money into a new vehicle you expect to be in semi decent shape is not a fun adventure.

  ItzOfficialNaEntertainment TheLabel
6 years ago
The customer service is absolutely horrible. The owner or managers name is MARK and he was extremely rude and hard to work with. My experience with dealing with him was horrible. I was prepared to purchase a vehicle at full price and merely only needed an inspection from a certified mechanic. He did not want an inspection performed on the vehicle other than an associate of his at Bell Tire. This made me instantly not trust him and weary about the quality of the vehicle. In addition, it makes no sense to take a European vehicle to a Bell Tire for a Pre Purchase Inspection. I ask to have it taken the dealership for a full inspection and I will pay for it. He rudely refused!! Again this was another sign of distrust. I would not recommend anybody to purchase a vehicle from Dream Auto Sales because my experience was more like a nightmare.

  Daphne Smith
2 years ago
I expressed interest in a jeep with John he said it was available and took my social security number pulled my credit and sent my information to a catholic credit union I called 2 days later and Anthony answered saying he was in process of selling jeep. After I told him I was buying jeep through John he told me ok he didnt know I messaged and called several times no reply then saw the add for the jeep marked sold no phone calls no reply just pulled my credit took my information and lead me to believe they were working on getting the jeep ready for me

  Mallory
4 years ago
You should not be comfortable or at ease purchasing ANY car from this "dealer". The cars are cheap which brings people in - but go in to see the cars for yourself and you will understand.The dealership is hidden away in some sketchy complex, my friend and I joking that we should share location with others in case we were sold instead of the car.The dealership is a tiny one room crammed with two sofas you would pick up from someones trash, and two desks. Papers all over the grimy floors and coffee tables. The cars are just as dirty inside and out, poor salesmanship to not at least vacuum the car before displaying - the salesman dressed in grubby sweats should be a reflection of his work.The paperwork aspect took an unusually long amount of time as compared to any other dealer. Calling the phone to this dealership directs to the owners cell phone of which he seems to put on "Do Not Disturb" - unprofessional.Receiving financing through any bank is difficult, as THREE banks turned me away as the information provided by the dealer was "suspicious" and they did not feel comfortable financing any car with this dealer - A BIG RED FLAG!Something my bank brought to my attention was in purchasing a green Ford Fiesta that was purchased from an auction two years ago. When purchased it had XXX amount of miles. When filing the purchase agreement the dealer put the same amount of miles from when the dealer himself bought the car - SECOND RED FLAG! After purchasing a car all the way from NY two years ago not a single mile has been added? Two years on your lot and not one mile? HmmThirdly, IF YOU ARE CONSIDERING THE GREEN FORD FIESTA 2012 I must inform you that when reviewing the CarFax listed weather damage subjected to the car - during the time period of 2012 in NY... this car had been through Hurricane Sandy and was quickly sold in a different state to hide any suspicious car sales within the state.Regretful I had given the dealer $500 as a down payment, a big mistake on my part as this dealer does NOT do refunds and I wish they hadn't robbed me so blindly - although I dodged a huge bullet in not choosing to buy from this dealer.This man should be ashamed in having his young children work as salespeople during their summer break as he is only doing shameful business (Think Matilda's father...)

  Nick
4 years ago
Bought a used car and it had a ton of problems that the shop owner was hiding. Had a broken head gasket and had coolant leaking into one of the cylinders but when I looked at it he put engine honey in the engine for the appearance of everything being fine. Stereotypical used car salesman don't get ripped off and go somewhere else.

  Nic Norr
7 years ago
I have read all of the positive and negative reviews here. But you always take a risk if you are buying a "used" car. It doesn't matter where you buy these cars from because most of the time, it is an "AS IS" sale. So, I DO NOT buy cars with the "check engine light" on or cars without a "clean title history". Look at the CarFax vehicle maintenance history as well. Too many things can be wrong or go wrong if you notice any red flags. You have to decide when you test drive the vehicle if you are willing to deal with whatever issues the car may have. You have to be able to spot a good car and a good deal. I was skeptical as well (just like another reviewer stated about this dealership because I was not dealing with a well known dealership) but my experience was EXCELLENT. I heard a noise under the hood during the test drive and Mark addressed it in a timely fashion. It was a nut or bolt attached to the engine that was not getting any oil to it because the car was not being driven. Mark replaced it at no charge. He treated me kind and it was a comfortable experience. Not like the anxious or overwhelming feeling you get at the big dealerships. I purchased the vehicle and IMMEDIATELY took it to get the oil change maintenance on the vehicle. The vehicle was not leaking any fluids or oil on arrival. No check engine light on or rust anywhere on the car. Additional things that I took care of while doing the oil change maintenance were: replace the washer fluid hose, the wiper blades and get a radiator fluid flush. These are "minor" things to me on a 5 year old vehicle. I am very pleased. Mark goes above and beyond to bring the car to a "like new" condition. My vehicle was in very good shape. It runs very quietly and smoothly. I will refer friends and family to this dealership. I would purchase another vehicle from Mark first, before looking elsewhere.

  Toshio Lewis
6 years ago
Purchased a 2013 model car from Dream Auto. The pricing and condition of the car were the best I found in our budget range. Turnaround time was fast. We picked up the car very clean and detailed. The owner (Mark) and his son (Rafi) were both excellent and friendly people to deal with - you can tell from the way they both conduct themselves that they are a strong family, which shows in the business.

  Kimberly Parmenter
5 years ago
Bought a 2007 Ram 4x4 pickup a little over a month ago. Approximately 1 1/2 weeks ago I was driving home from work and my driveshaft fell off into Pontiac Trail and while I was driving 35 mph, the rear end of the truck locked up and threw me across 2 lanes of traffic. It was a VERY dangerous situation and thank God for construction because if I was going any faster, I probably would have flipped over. The whole breaking down situation was bad enough, but throw in 5:00 work traffic and people yelling at you to "MOVE YOUR DAMN TRUCK" when the the wheels are locked up didnt help. Luckily a man behind me picked up my driveshaft and put it in the bed of the truck for me. And it was good that a cop pulled over to make sure all was ok. I made my 1st payment on the damn thing and a week later I'm paying an $1892.00 bill to have the drive shaft and rear differentials replaced. I am very nervous of course driving it now, my husband says it's fine, but after that experience, who wouldn't be a little gun shy? I knew going in the truck needed breaks and such, but never dreamt this could happen. VERY disappointed. I missed work and had to shuffle rides to get myself and my husband to work as the truck was in the shop for 8 days. Don't trust this place, like others have said on here, the vehicle looked beautiful, but there were HUGE problems.

  Paul Sebesta
5 years ago
I strongly suggest you look in another direction to purchase an automobile. Learn from my mistake don't make it your mistake. The owner of the place is an absolute DB!!! He has vehicles listed on Carfax, Cargurus as well as craigslist and it's a total scam!!!He has (what appears to be) a decent inventory of nice looking vehicles online until you show up and that's when you realize you've been duped. He only has a few vehicles that look like they are read for the auction. Total garbage on his lot! When you confront him about the bait and switch tactic, he suddenly has a tough time remembering how to speak English.Do yourself a favor and keep looking for a vehicle, dont fall for his scam.

  Pj Ashley
5 years ago
This guy is trash, do not buy your car from this lot, it s not even a lot, bought a car from 3 weeks ago and it s already been in the shop twice, this guy has a lot of karma coming his way, you don t mess hardworking people out there money, I will trash you on every site and I will let people know your product is garbage, I should ve knew not to buy a car from this joke when I came and picked the car up and it was dirty as hell. This guy is a joke I feel uncomfortable giving him one star, they deserved to be shut down, from the bottom of my heart DO NOT BUY YOUR CAR FROM DREAM AUTO SALES, they do very bad business!

  Adrian P Rosado
4 years ago
Cars are never clean and they take way to long to complete basic work. The story is long so let's go down a list of horrible things and why you shouldn't even bother to waste your time.1. Owner is late to open his store. I called and said I would be there at 10.2. Vehicles are dirty inside and out. They dont even try to clean them.3. Office is tight and dirty. Like for real they never heard of a mop! Or a rag even it seems.4. They horribly communicate and try to cheap out on service and not tell you that they are doing it5. When I went to actually buy the car all the sales men were gone and some mom was there instead who was not a sales rep and couldn't answer any questions.6. Rude as hell. They threaten to call the police also when we questioned why we couldn't see a title7. They act like they dont need sell cars telling me they probaly have an illegal side buisness becuase no dealer is okay with someone walking away with 8000 cash.9. Who the hell has a meeting out of the store at 12???? Not a lunch I asked.10. They pile random charges on and dont explain them.Save yourself some time by not giving this place any of it. I wasted 3 days and they could try to give me a rubber band and I still wouldn't take it. That is how untrustworthy and horrendous this place is.

  Jimmy Jadan
7 years ago
positive experience. I bought a pickup. I compared pickup trucks and got a fair price. carpet had some stains, but truck is in good shape. so far , so good .

  Darshil Patel
8 years ago
Although I was skeptical at first because I had not heard the name, I am very glad I still decided to go. They provided me with some of the best customer service and were very patient even though I am a very picky person. They got me into a new vehicle in no time and I am very surprised as to why this is not a bigger name in the car buying industry.

  Tina Wrinkle
5 years ago
Called on a Jeep he had and he told me to call back tomorrow because he just took a deposit. So i waited and called back- he said the people never came and we will only hold it for a day so it was available so i sent my husband. They increased the price by $1000 in less than 24 hours. Shady AF

  tonya hartzler
3 years ago
I bought my daughter a 2017 Ford Escape here last fall and had nothing but a fabulous experience. They accommodated all my questions and needs.

  Brandi Swallows
4 years ago
Absolutely wonderful, stayed after hours to work with me and my children were patient and kind and great price for what I was looking for didn't feel rushed or pushed whatsoever. These guys are great a wonderful buying experience I highly recommend them!

  Zaid Scorpion
7 years ago
They are liars people , the sold me a car with a check engine light on and they say will fix it for you later. Then I called them hundreds time and they keep escape from me.Don't ever trust and handle with them.

  Shelley Hook
7 years ago
THIS MAN SOLD ME A 6000 CAR WITH A HOLE IN THE ENGINE AND THEN COATED IT WITH MOTOR HONEY. I AM 23 YEARS OLD AND HE TOOK COMPLETE ADVANTAGE OF ME. DO NOT GO HERE I REPEAT : FIND AN HONEST SALSEMAN WHILE YOU CAN. DO NOT GO HERE YOULL BE SORRY YOU DID!!!!!!

  Constance Machinski
4 years ago
Called to see if they had the Chrysler 200 I was interested in and was told yes, Drove 25 minutes and was told they just sold it.

  Alan Littell
6 years ago
Bought a car from them 4 months ago.Happy with the car. I've put 10k miles on the car, no worries.

  Randall Hemphill
3 years ago
TERRIBLE PLACE PAID $12,000 for a car that supposedly only had a dead battery they knew the car had electrical issues when the car died Twice the time I was there DONT SHOP HERE NICE LOOKING CARS BUT THEY SELLING LEMONSServices: Electrical, BatteryServices: Electrical, Battery

  Mike Cooper
6 years ago
Had an appointment to meet at 3. Waited 3 hours to meet with the guy. Sold me a truck with obvious deficiencies he didn't disclose, like a big hole in the bed of the truck that was covered with the bedliner.

  Andrew Prevost
4 years ago
I didn't purchase a vehicle but the staff was nice and fair. I would check them out again for my next vehicle purchase.

  Betty Osborne (Booper)
4 years ago
My husband found a truck he wanted. They treated us good and there friendly.

  Fadee Matteeka
7 years ago
Glad I bought my car from them. Best customer service. Great people to deal with. Thank you.

  Sam Jorani
4 years ago
Let me make one thing clear this place is not friendly. so rude and un professional. This is an absolute WORST place and trust me all the good reviews are definitely FAKE. stay away from this scammers.

  Jerry Jackson
2 years ago
Good attitude, cars should be tuned up before selling...offered $ for parts.

  Paul Ashley
5 years ago
This place is a straight scam their selling retagged vehicle w no inspections on vehicle cars get bought NEVER touched and then sold as great shape might run for a few days but they cover up the problems when they get your money your sol steer clear of this place.BEWARE BEWARE BEWARE

  Guillermo Nino
2 years ago
They make it easy to buy a car. Car fax is available.