Valvoline Instant Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  D M (Twiztedkitten)
a week ago
Absolutely amazing!!! I was worried because the cars were 3 deep when I showed up and I worried for no reason. The guys that were working were amazing. There was absolutely no compromise on service, the quality and professionalism was amazing. I have been going to Valvoline for 20+ years for oil changes on my leases and I can honestly say this is the best location I have ever used. They had me done in less than a half hour with cars ahead of me.

  Jessica Strozeski
3 months ago
Despite it being a busy day, the gentlemen working were thorough and polite. They provided helpful information and never seemed rushed or impersonal. Thank you Rafael, Johnathan, Antoine, and Jason!!

  Stephen Grundei
4 months ago
Came in for an oil change, went smooth but my car ended up dying after it was done. The employees were extremely friendly and accommodating, helped me figure out the exact problem and also got it fixed without an issue. Could not be happier with the service and job, Thank you!!

  Autumn
2 months ago
Went to get an oil change and front light replaced a couple weeks ago. Wait was an hour.Got the job done.Went home. Next morning, blue fluid leaking out of bottom of car onto garage cement.Took car back. Said it was windshield washer fluid but they did not see anything wrong and that it probably just overflowed when they filled it and was leaking out. Said it was coincidental- the timing.kept leaking. Went to dealership. $630 to replace the windshield washer fluid canister because there was a crack in the bottom of it.Said nothing was wrong, but obviously it was. I find it also ironic that this occurred the day after I got the light changed on that same side and oil changed. Never had the issue prior. Valvoline would not stand by it.

  Ruben Rodriguez
3 weeks ago
Thank you Jonathan and Steve for the friendly service. Highly recommend!

  C
a week ago
Waited for nearly 1 hour at the window while they worked on the car in front of me. Ended up leaving, they never said a word

  Jennifer Wills
2 months ago
They screwed up my drain plug and wouldn't give me a new drain plug or oil change. Don't recommend this place to anyone.

  D F
a year ago
This place has been my go-to for oil changes for years. They're fast, efficient, and always have a good attitude, which stands out these days. Don ran the crew today and was fantastic. He showed me that my battery level was getting critically low, but because of the mileage on my vehicle he suggested I talk with the dealer about having it replaced under warranty first. That's the kind of service I've come to expect here. Thank you!Services: Air & cabin filter replacement, Oil change

  vicki
10 months ago
Really truly the nicest guys ever!!!! They re always kind, communicative, respectful and sure to make sure I know what s up with my car! Every person whose ever helped me has been so, so nice! I d recommend this establishment to anyone!! Been here several times and will continue to come backService: Oil changeService: Oil change

  Eddie Rivera
a year ago
Worker with the dreads tried to skip me and let another car go before me, he even had me move so he can have a car cut me in line, not a big deal but still unfair and inconvenient none the less. A gentleman named Jorge, however, came out and said nope! He made it right by having me move back to my place in line, which I really appreciated. Jorge and Rafael were excellent! Fast and reliable. I appreciate the welcoming and professional atmosphere(apart from almost being purposefully skipped).

  Anthony Furlo
3 months ago
The manager is very helpful, I think he said his name was Rafael.

  Mtnmi Mtnmi
a year ago
I tried for the 4th time this month to get an oil change here. Your website states it takes 15 min per vehicle, that is a bold face lie here. Your employees inside move like they just don t care and it shows. I will take my business elsewhere from now on esp since your competition completed it in under 15 minutes for me today. Good luck

  Meagan Sharrow
11 months ago
I visited this establishment 5/3/23 and had Jason, David, and Torri work on my Blazer. These gentleman were polite, timely, professional, and knowledgable. David came to greet me in my vehicle, despite having 2 cars in the bay and 2 waiting, I waited less than 10 minutes. When I got my services Jason explained to me the recommended services and answered all of my questions. Although I did not interact with Torri, after my oil change, cabin air filter replacement and transmission fluid change my Blazer ran so much better! I would highly recommend their services.Services: Transmission, Air & cabin filter replacement, Oil change

  Ronda Bertke
a year ago
I was traveling from another state and my change oil light came on. I had just had it changed less than a month ago in Ohio so I was concerned I was having issues. The guys there checked it found out I was fine.. they reset what wasn't reset in Ohio filled my washer fluid and sent me on my way! I'm a widow and was traveling with my granddaughter they were wonderful.. I can't thank them enough.Service: Oil change

  Ebony Ebony
a year ago
Great prices and you can even use the coupons. The staff is great and not pushy to buy anything. They forgot a couple things like replacing my windows sticker and resetting my percentage on my dash but it's ok I guess.

  Sabrina Grandberry
a year ago
I had my oil changed Saturday which was great. They found both my tag lights were out and I had them replaced. The guy who replaced my lights left his black grease smudges on the back of my white vehicle and didn't bother to clean the mess he made and had me to drive home with his mess to clean. I'm angered as he disrespected my vehicle with his ignorance and laziness. They had a trainee there who cleaned off my vehicle when he left smudges. He had the decency & professionalism to do so. I won't return.

  MarsBoi -
a year ago
I'm not sure if it's incompetence or willful neglect of their business, but this location is the slowest oil change place I've ever been too. I came here after work, expecting to be tied up for a while because it's always busy here after 5. However, there was only 3 cars in front of me, (one in the service bay and two waiting outside), so I was car number four. I waited for 30 mins to even move one spot forward, and over an hour and 30 mins to get to be next in line. The service is slow, and it seems like all they want to do is sell you unneeded, unnecessary things that can easily be fixed at home much quicker and much cheaper than they try to make you pay here. I will always go out of my way to avoid this place from now on.Edit: I was in line and waiting to get service for over 2 hours. Do not waste your time here.

  Shamsh Chowdhury
a year ago
Had a great experience here getting an oil change. They re open early so I didn t have to wait and the service was thorough and efficient. Shoutout to Jason and the crew for all the help, highly recommend

  Jen Cribbins
9 months ago
This location always gives great friendly service. Had to leave a review as Don every time is so polite and is always smiling.

  Danman 91
9 months ago
Always stop by to get my oil changed here the only place I go speedy service and friendly workers let you know if you need anything done and even give recommendations on things that need serviced

  Michelle Rigda
2 years ago
Every time I visit to get an oil change, the staff is knowledgeable, professional, and super friendly. They are always looking to give you the best deal possible, and offer suggestions for additional services without being pushy. Services are always quick and efficient as well. Will always recommend Valvoline on Bay Road!

  Tenesha Blair
3 years ago
They where very nice when I drove up, gave me great discount overs and made sure my car had everything that I needed done to hit the highway. Will mostly get my oil change and battery replaced here again. Also the works need a raise just to point that out for such great customer service.

  Steve Hintz
a year ago
The staff was very friendly and worked diligently on my car. I will definitely return the next time my vehicle needs an oil change.

  Beth Lanier
a year ago
Very good service. Gave me a 15% veterans discount. Very professional. Cheaper than competitors for a full synthetic oil change.

  Yolanda Camacho
a year ago
Took a hour to get a oil change. Sad. The guy went to every vehicle beside mine to tell em sorry for the wait. I just felt like that was so unprofessional. I never in my life got treated so bad. Will never go back.

  Kristi Lanzo
8 years ago
Service was great and fast. I thought the pricing was standard and comparable to a Jiffy Lube. They went through the standard check list of recommendations at x number of miles but didn't try to push any of them for extra sales. In fact for the recommendations that my car qualified for they said don't worry about it because my car was fine and did not need it.

  Austin Peterson
2 years ago
Sebastian is a phenomenal employee. He explains everything super well, has great communication and is super professional. Had a great experience with him and all of the other employees as well!Services: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change

  Holly Skura
5 years ago
Never had a bad experience here. Every employee is helpful and nice. Came in with a headlight that went out, gave them the bulb, and they swapped it out for no charge. Always go above and beyond, and it's greatly appreciated! My go-to place for an oil change.

  annie Mcpherson
2 years ago
Very kind workers, personable but to the point. You can tell this is a well run business. It s so refreshing to see people just simply do their job and enjoy it. I will be back!Service: Oil changeService: Oil change

  Phil Call
2 years ago
Service is always great. They don't pressure you into getting all the extra services too much. Just priced a little to high compared to competition. Never come here without looking up a free coupon online.