Stroebel Automotive
4.7 (120)
7660 Gratiot Rd, Saginaw, MI 48609
(989) 781-4307
stroebelautomotive.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anessa Inman
a month ago
Dale and his team always do a great job on our cars. He s the only person we trust with our vehicles. They are honest and fair. He even texts to remind us of oil changes and always texts after we have work done to make sure everything is running like it should. Janice is always warm and welcoming whenever we come in. They make you feel like you re part of the family. We love them. Highly recommend them for any car repairs.
Michael Vermeesch
a week ago
Dale and his team were able to take care of my issue same day I dropped it off. Their pricing was incredibly fair and the vehicle was fixed right the first time. I'd recommend Stroebel
Shaun Moore
a month ago
Dale and his team are always thorough and sensitive to your time and situation. Very honest and reliable! Keeps you informed of everything going on. Big business motto with a small business customer service! Highly, highly recommend!
Martin Gow
5 months ago
Outstanding shop!! I took my 2004 GMC Duramax in for long / no starting issues. The truck was at two other shops in Bay City and they were unable to fix the issue. Dale and his team accurately diagnosed the problem and repaired the truck. I will definitely go back!
Ben Schoenknecht
3 weeks ago
They do the best quality service I've ever encountered with a shop. I have not taken my 2008 Dodge Magnum to any other place than Stroebel Auto. Their work and customer service is outstanding!
Michael Roberts
3 weeks ago
Super respectful and attentive to my jeeps needs. Didn't try to sell me things I didn't need and was super quick with the repairs. 10/10 will recommend and will refer others
Nasir Ali
4 months ago
Excellent customer service skills. Always answer the phone in the most professional and spectacular way. Dale went above the call of duty to help me. I am highly grateful for his excellent customer service skills. Very rare now a days.
Jeremy Cole
a month ago
I have only had positive experiences with Stroebel Automotive. They are honest and efficient with pricing and repairs. I'll be back fot future services and repairs.
Ron Badour
a month ago
Always a great experience with Strobels Automotive. Very professional and the work is exceptional. I appreciate you guys and gals.
mike abbott
a month ago
I use a Silverado 2500hd for plowing which gets a beating on steering and front end. Stroebel Automotive is always there to take care of it for me. Thanks again.
Franz Donze
2 years ago
I have always heard these people are the right people to have suspension work done on Jeeps, They recommended a great product for a 2.5" lift. It was done early, was less than the estimate and I and my Jeep were treated with the utmost respect. They are friendly, knowledgeable and do great work. I'd recommend them for any work you need done. Top notch work, high skill level. I am giving 5 stars because they deserve nothing less. Thank you Dale and team for taking care of me and my vehicle. Before and after pics shown
Sarah-Jean Campus
7 months ago
I found Stroebels after being told by another garage no one in the Saginaw area would work on my Honda and I d have to go to the dealership for all my needs. Obviously, that wasn t true. Whatever issue I ve had, Dale and his team check my vehicle thoroughly each time and pick up on things I d never guess need a patch up.Recently had my Honda in for a pesky reoccurring issue worsening over time. As soon as the diagnosis could be done, I had an explanation, estimate and course of action. I didn t realize how well my car could run after the fix! Everyone is always kind here and treats my car issues with respect.Will definitely be my garage as long as I m in Saginaw.
Chris Gehrke
a year ago
Took my 2008 Ram 1500 in for a rear pinion seal and bearing. Got it done in a couple days. had a pretty serious issue right after I left that left me stranded. At this point the owner had two choices. Tell me to screw off or do the right thing and fix their mistake. They did the right thing, free of any extra charge, and were 100% professional about it! There are some good people left in this world and a couple of them are here at Stroebel! I would recommend them 100x over to anyone who needs work done on their vehicle. Trust the mom and pops who have been in business a long time. They know how to treat people right
Jesse T
10 months ago
Sharon on the phone when you call is so pleasant when she answers thank you for that this makes a big deal.Mechanics from strobal helped me with a broken bolt inside the engine block, replacing thermostat housing and broken bolt. Called everyone if they can extract the bolt and they said no.They are the only ones that said yes in Saginaw without recommending me to a welding shop. That just tells you they know automotive and have good technicians and they don t play around. Very honest and fair price they have my business forever.Service: Auto maintenance
Jose Martinez
10 months ago
Nice people. Check your car over and tell you exactly what's wrong and how much it will cost to repair. Prices pretty reasonable. Did a great job on my car. I highly recommend them .
Patrick Francke
a year ago
I took my 2016 f150 in for right inner axle shaft replacement. When I picked it up I had more abs, stable a trac lights going off which wasn t like that when I brought it in. When I brought it up I was told it was like that when I dropped it off and the abs sensor cable was badly wore. When I was called with the estimate they said nothing about a wire abs sensor cable being worn. So I had to fix it myself because they wanted to charge me an additional 86 dollars diagnostic fee and then what ever it would cost to fix the part. They also charged me 600$ for a 176$ part I understand mark up but that s ridiculous. Save yourself the trouble and find a different mechanic.
Brett Londos
2 years ago
I can't say enough good things about Stoebel Auto. The best shop is an honest one that stands behind their work, and that is what you'll find here. I only moved to the area a few years ago and bounced around to different shops before I found Stroebel. I have a lemon (F150) that has had a myriad of issues since I purchased it. Stroebel has a great track record of diagnosing the issue and fixing it quickly the first time. But recently I had a great test to determine how good they really were. For the first time I brought the truck home and I still had a leak (smaller than before but stubborn) I brought it in with. They took my truck back and fixed it again at no charge and even gave me a loaner while they took the extra time needed to ensure the leak was fully repaired. Dale is a brilliant mechanic and Janice at the front desk gives you that warm fuzzy feeling that your vehicle is in good hands when you drop it off. Also, when you call and describe the issue she listens! That seems to be a rarity in the industry these days I've found. Admittedly, its not the cheapest shop in town but there's a lot of value in their great service, quality repairs, and the peace of mind you have when you hand over the keys. And don't get me wrong, they are definitely still beating dealership pricing and I have a lot more confidence in Stroebel. For as long as I live in the Saginaw area, I'll never go anywhere else.
D_Darkknight_ C
3 weeks ago
Stoebel really came through for me. They were very kind and professional.
Jeff Bookmyer
11 months ago
Janice is very knowledgeable and a great asset for the business. Stroebels gained a new customer and they are the epitome of how customer service should be! Our 20 year old vehicle drives like new again.
Nancy Darling
a year ago
The staff was very courteous. The diagnosis and repair of our older model truck was excellent. We will definitely return to Stroebel's if needed. Quality work.Service: Engine repairService: Engine repair
Kail Bland
2 years ago
There's a lot to say about this shop, in which all is good. It wasn't the actual service that I am most fond of. It's how they go about business there. This stood out to me. I have a 2021 Yukon Denali & I wanted it lowered. It was recommended to me by another car enthusiasts to go see them at Stroebel. It actually took me three tries as I stay in metro Detroit & my work hours vary. Dale will not do a job, unless it will come out right & the vehicle will be safe. I knew this from my dealings, but it is common practice there as I overheard them telling another customer that he has to research it first & get back with him the next day. Even though they did a fantastic job on my Denali, the service is what stood out to me. They take pride in what they do & that means they're not put for the money. I recommended anyone to take their vehicle to his shop, as you'll come out very happy from A-Z. They're courteous & very respectful to you. He worked with me & when I messed up. He understood! Thank you Dake & I'll be to see you again!
O
4 years ago
My car broke down about a half a mile from Stroebel and I was looking for a nearby place to get it repaired, but one with good ratings. From my first call to their shop, Janice the office assistant was very friendly and worked to schedule my car into a busy schedule. They advised that it might be a day or so because of their busy schedule, but they got it in and looked at it within a couple of hours. Dale called and gave a thorough explanation of what was wrong, what my options were and what the cost was going to be. The car was actually finished quicker than I could pick it up and the cost came in under estimate!I had a good feeling about this experience, it is nice to deal with mechanics that want word of mouth advertising through treating their customers as they expect to be treated.
Kyndl Mitchell
a year ago
I stopped in to see Dale this morning because my tire pressure light came on and not only was he quick to get my tires full, he was patient and informative. It s not often at 7 am with 32 degree weather you get someone who wasn t just trying to shove me on my way. It s little interactions like this that will certainly have me coming back there.
Dave Dorobek
a year ago
Highly recommend! I love about an hour and half away and wish I was closer. I will definitely come here for routine type service. They really helped me out in a bind and I knew right away that AAA set me up with a top notch shop. Couldn't have been any better.
Scott Goushaw
10 months ago
Friendly, knowledgeable staff. Top notch service. The only place to take my Jeeps!
jim boshans
4 years ago
Good friendly people who do excellent work. Dale has fixed mine and my family's cars for many years I have never heard a bad comment about their work. I want my stuff done right the first time and this is what they do. My last visit was to fix repairs another shop did poorly. I highly recommend Strobel automotive.
Devin D'Hondt
3 years ago
I have gone to these guys 2 times and both times they had loaners for me to use (since I have full coverage) while they did my repairs that took around 5 business days to complete. They replaced my radiator and flushed the lines and engine when I had a crack in my radiator at the top in my 1998 GMC K1500 w/ 350 (5.7l). They also just recently did a complete exhaust job from the manifolds back. All at a price under the muffler and exhaust shops in the area, that also didn t have loaners for me to use. Dale and his team always go above and beyond to do excellent work and provide the utmost top customer service. I refuse to go elsewhere for any repair. Dale will also personally take time to text you a few days later to check on their work to make sure it is still to your liking and meets your standards of quality. I CANNOT RECOMMEND THEM ENOUGH!Services: Exhaust, General repairs & maintenance, Auto engine tuning, Oil change
Joshua Brown
5 years ago
Absolutely the best mechanic I have ever been to. They were the only shop that would try to fix my 2013 Chrysler. After saving me over $4,500 (literally), Dale and his team kept my car for several days and drove it over the weekend to ensure that it was working the way that it should, and when I finally picked it up, there was a thank you note and even a stuffed giraffe in my daughter's car seat. Thank you Stroebel Automotive!! You have a customer for life....
Free Man
6 years ago
Make sure you talk to Janice because her hospitality puts southerners to shame. Also, the staff there stayed late to make sure my car was fixed and I was back on the road as quickly as possible. They are honest and the lobby is very clean! I actually enjoyed taking my Ford in for repairs. The next time I need work done I am taking it to Stroebel.
Kshitij Vadake
8 years ago
Dale is the best person to work on your car. Period. He went out of his way to accommodate my request to fix my car on a Friday evening. He thoroughly diagnosed my car and suggested my options. Very clean transparent procedure. He even let me stand near the lift and watch the work being performed. And you know what they say, 'The best mechanic is the one that lets you watch him work'. Quite a pleasant, approachable person! Many Thanks :)