Redmond Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Adam
3 weeks ago
I took my van in for an alignment last fall. The CEL came on a few days later. I found that a couple vacuum hoses were popped off. This vehicle had no problems for two years before and wasn't taken in anywhere. I don't think it's a coincidence, they probably created a problem with low consequences and an easy fix. I've heard of mechanics doing this sort of thing.

  monte wilder
2 years ago
Working with Redmond s and crew has always been a positive experience giving recommendations and installing accessories for my vehicles. Thanks the new bed cover looks great and is functional for my use.

  Lori Saldivar
a year ago
My elderly mom lives by herself now in Shields, and us three kids all live 100 miles away in different directions. So when she has car problems, we call Redmond! They go pick up the car and return it, or shuttle her back home if she drops it off, then deliver the car back to her. They are very nice to work with, fast and very reasonably priced compared to the dealer! We trust them with all of her auto repairs, and are grateful that they work with us by phone!Services: Auto power window repair, General repairs & maintenance, Battery

  John Larned
5 months ago
Had a broken radiator and a leaking thermostat. They got the repairs done quickly and the price was reasonable.

  Gerry Fkno
10 months ago
I've always taken all my vehicles to Redmond's on Bay Rd and they have been absolutely fantastic. The pulley on the ac of my 99 Pontiac grand prix GTP was ringing like a bell. Every other place said I had to replace the whole compressor, brought it to Redmond's and they took it apart and lubed it for $50. I drove it another 100k miles and it was still quiet when I traded it in 5yrs and those 100k later.Took my 84 S10, 88 S10 blazer, my wife's cavalier and for repairs I can't remember it was so long ago and the grand prix in for a sensor diagnosis and replacement and I don't think anything cost over $150 in labor or for the part and labor and always got my vehicle back the same day I bought it in.Don't know if he still works there and if he does I'm sure he's management now but Bud that always used to work on my stuff was a wizard of a mechanic. The sensor that went bad on the grand prix was located under where you fill the wiper fluid and he said so if you spill any it gets right on that sensor. Not only did he replace the sensor he relocated it so it wouldn't go bad again....think it cost like $120 parts and labor and was done in a hourThere's no place else I'll even let look at my card and trucks let alone touch them, I give them 10 starsServices: Electrical repair, Electrical, Auto engine diagnostic, A/C installation & repair

  Jeff Blackmam
a year ago
I took my truck to Redmonds for what I thought was a blown engine. They were quick and honest getting me a detailed estimate and said it was my turbo. I was very pleased with my whole experience with Redmond from friendly office personal to the quality of work done on my truck!! They even have special rates on a rental vehicle while my truck was being worked on!!

  Jerry Rosales
2 weeks ago
Service was done quick and at a reasonable price.

  julia vary
a year ago
I will definitely go to Redmond's again. Norris explained everything to me about what was going on with my trailblazer. He even printed a diagram of the parts underneath the trailblazer that was causing the power steering fluid to leak, to give me a visual to help me understand what the functions of the rack does. -Julia VaryService: Steering & suspension repairService: Steering & suspension repair

  Sam Cherwinski
2 years ago
Service was professional, cost was reasonable, and a reward credit card we use was accepted without additional charges. We could not have been happier with the experience. We will have future auto work done there. Thank you for your installation of the new running boards on our truck.Service: Auto body & trim replacementService: Auto body & trim replacement

  Stacey A. Ward
2 years ago
Rob & Chris offer exceptional & excellent service! From biking an appointment, reminders, easy drop off, calling with updates & accurate/fair pricing, quick service to fix, call upon completion, pickup & detailed description of what & why vehicle was fixed, recommendation on future needs, and quick process to get car/leave! These guys are great, always have been!! They go out of their way to service you and to avoid any time delays being without your car for a few hours/day. I wouldn t even consider servicing all my cars with someone else. Many thanks Rob & Chris, and all the mechanics who worked diligently on my car so I wouldn t be inconvenienced! Thank you!!~StaceyServices: Exhaust, Steering & suspension repair, General repairs & maintenance, Wheel alignment

  Kiel Hooten
a year ago
Great crew here helping out in a last minute issue with brakes that got extremely bad within a day. Turned it around in 2 business days. Truly great to have a local company taking care of the community.Service: BrakesService: Brakes

  Pete Khoury
2 years ago
So far so good I manage several technicians that use your facility and I am happy to say they all seem to be very Happy. I can also say we have had better results than when we used other service providers. Thank you for your Team and their efforts.Services: Air & cabin filter replacement, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Battery, Oil changeServices: Air & cabin filter replacement, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Battery, Oil change

  Susan Sells
a year ago
Redmond s Automotive on Gratiot should be ashamed of themselves. My 67-year old sister recently died and we went through her invoices. She had been taking her Jeep to Redmond s for years-from maintenance to any fixes, she was loyal as can be. We ve now realized that they COMPLETELY took advantage of her! $50 to refill her windshield washer fluid?? How can this be okay? That s just one example. I m so angry and sad that a business would do this to a person

  emily kerby
2 years ago
I have taken multiple vehicles to Redmond Auto over the years. They are always timely, very communicative, and fix the problem the first time. I appreciate that they call me first to let me know exactly how much $ and time it will cost for repairs. I also frequent their afterhours drop box.Service: Engine repairService: Engine repair

  Anne Tapp
2 years ago
I can always count on Redmonds for quality, honest, dependable service. This is the second time my daughter or I have been told we needed something done to our car by a dealer or another auto place for a lot of money, and Redmonds dispelled that myth. They are kind, honest people who get it right every time. I will never go anywhere else.Services: Brakes, Battery

  Jesus Castillo
2 years ago
Well this was the worst place to get my vehicle serviced. Vehicle dropped off June 29th 2021. Vehicle NOT SERVICED AND NOT RETURNED FIXED, vehicle returned November of 2021. No one ever called to tell me anything about the status of my vehicle. After the FIRST month of no contact from Redmond s, July 28 2021 Norris, said my car was neglected because someone had quit and took all my information, vehicle service order and insurance paperwork, months went by and nothing was done, vehicle sat in Redmond s lot. After months went by and me frequently going to Redmond s, Norris finally stated timing chain was bad and entire engine needed to be replaced and there was no other way to fix my vehicle, this occurred in august. Contacted insurance with Norris at shop and insurance said all was covered to proceed with engine removal and replacement. When vehicle was finally returned, low oil pressure light was on dash display as well as check engine light, I then took vehicle to Ford dealership and Ford stated catalytic converter was missing as well as low oil pressure, and check engine light. Ford also informed me my Engine was never replaced as stated by Norris at Redmond s, insurance charged $7k+ by Redmond, and I was also given a bill for $900 of labor supposedly not cover by insurance. I found all this out after having finally taking vehicle to Ford dealership and having it looked at. Ford dealership said engine had not been replaced and exchanged like was told by Norris at Redmond s. All that was done was a new alternator and battery in which I was charged for and which Norris said was not covered under insurance. Norris refused to provide me with a new Engine VIN, and now I know why! I m asking that Redmond s remedy this situation immediately, I m asking for the return of my deductible $100, as well as the costs associated with this incident, costs of renting a vehicle for 4+ months totaling $3k+, loss of work resulting from negligence of vehicle care. When vehicle finally returned with low oil pressure and check engine light still on, Norris said oh just give it a few days and it will reset I have pictures, video and voice recordings of ALL encounters at Redmond s (got to love technology) so if any would like to see Norris in action on this case simply leave your email or way to communicate and all of the events that has occurred, have either excellent audio and in some instances video. Norris would you care to interject, I m most interested in hearing your explanation of events. Norris have I stated anything inaccurate at this point, if so please comment with your concerns or supposed discrepancies. I was just going to call you Norris favorite saying every time I came in to check on the status of my vehicle.Services: Auto engine diagnostic, Engine repair

  Stephanie Barens
a year ago
Great group of people, Norris is always so friendly and goes out of his way!!! They always get the job done in a timely manner!!! I would highly recommend them..........Service: Vehicle InspectionService: Vehicle Inspection

  Michael Schiebner
2 years ago
I had a warranty claim on my tonneau cover and Norris was extremely helpful with contacting the manufacturer and showing them pictures of it and staying in contact with them to get me a new cover. He was a great help and made things very easy for me. He has definitely earned my future business.Service: Body & TrimService: Body & Trim

  Douglas Barnette
8 months ago
After a small dispute with my estimate and charge, they went to work to clear up any misunderstandings and our problem was resolved with no other issues..A friendly handshake out the door..

  Lee Bentley
a year ago
I take all mine and my kids vehicles here when repairs and preventative maintenance is needed. I always receive quick professional service. Norris is always very pleasant and helpful!Services: Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Auto tire replacement, Wiper blade installation, Auto maintenance, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Auto tire replacement, Wiper blade installation, Auto maintenance, Oil change

  Crystal May
a year ago
As always, the repairs were done quickly and excellent service. I take both of my vehicles there and highly recommend.Services: Air & cabin filter replacement, General repairs & maintenanceServices: Air & cabin filter replacement, General repairs & maintenance

  Paul Peters
2 years ago
I highly recomend Redmond Automotive to anyone who needs mechanic work or tires mounted and balanced. They are very friendly, extremely professional and fast! I look forward to doing buisness with them in the future. 10/10Service: TiresService: Tires

  Jim Nichols
a year ago
I was very pleased with their service. I unexpectedly found I had a break problem and couldn t get anyone else to look at it. Not only did they get me in for an unscheduled visit but they completed my brake job timely and efficiently. I wouldn t hesitate to take my vehicle to them again.Service: BrakesService: Brakes

  Brian Zamudio
2 years ago
I took my car in for an estimate, they told me they would email me with one. I paid for them to look at my car but an estimate was never given to me. I called every week and nobody called me back. They were nice but the issue was wrong from what they told me. I will not be going back to them.

  Micaela Hernandez
3 years ago
Absolutely friendliest vehicle staff I have ever met. I had engine trouble nd was told my only 2 options. Between work and arrangements for 2 children under 6, I didn't have much time in between to come up with a plan. They were very patient with me and understanding and it felt like they actually cared and were sympathetic to my situation.

  Daryl McPhail
2 years ago
Always friendly and keep us posted on status of repair. Very happy with the AC repair. Prices seem very fair. They have done 3 or 4 AC jobs for us over the years and alway stood behind their work.Service: Air conditioningService: Air conditioning

  Kati Wade
2 years ago
The staff here are great, the work was efficient and didn't have to wait months for the repair. They helped me before and I'm positive they will help in the future.Thanks everyone at Redmond'sService: Body & Trim

  John Sivey
a year ago
Redmond's have always came through for all of our service and repair needs. We have been treated like family for over 25 years now!Keep up the Great Work and hospitality!!Services: General repairs & maintenance, Wheel alignment, Oil change

  George Rajan
2 years ago
Good Crew! Mark, Norris and Rob were very helpful in answering all my questions, keeping me updated with the progress of the repairs and delivering it on time. I always enjoy talking to them.Services: General repairs & maintenance, Air conditioningServices: General repairs & maintenance, Air conditioning

  George Voelker
a year ago
Everyone is so nice at Redmond's. From the front office staff to the mechanics. Thanks again for taking care of me. Everyone did a great job again!Service: Body & TrimService: Body & Trim