American Transmissions
3.6 (210)
25941 Gratiot Ave, Roseville, MI 48066
(586) 776-3630
americantransmissions.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michelle Krueger
a month ago
They ve had our van for over 3 weeks for a problem they said they fixed 4 months ago. I m calling BBBDon t ever take your vehicle there. Rip off establishment. Still have our van and now wants more money. Scammer
Rob Allen
3 years ago
Chris from American Transmission went out of his way to make sure we got the best price for our transmission. We had gotten 4 other estimates and none came close to the price we got at American. Professional and Friendly as well. Highly recommended.
Dartanyon Bellamy
8 months ago
Never again they done had my car for 3 weeks had me test drive it about time I got back to them all kind of new bad stuff was happening. ? Why Would you order a part from out of state when we're in the motor city, then tell me to bring it back in a week so yall can correct the issue with another bad part. All yall employees who post good reviews about this place and yall k ow what kind of games they play. They yall coming SISTERSServices: Transmission, General repairs & maintenance
Lawrence A.
a year ago
Absolutely horrible service and a rip-off. I paid almost $1000.00 for a clutch rebuild only to get the car back more damaged and followed with a ton of lies. I called, went there, and finally had to have my car towed out because of the damage CAUSED BY AMERICAN TRANSMISSION! Caveat Emptor! Buyer beware because that shop needs to have licences revoked and doors closed. I'm a disabled veteran and just couldn't take the lies and lack of integrity by shop manager. The worse lie was when I was told the mechanic quit so nobody else would work on my car and just come get the car and kiss my money good bye.
Get Busy
5 months ago
TERRIBLE. If you need transmission work I highly recommend you NOT to come to this place. You ll do better going to a Alley Mechanic before here. GoodLuck.Service: TransmissionService: Transmission
Josh Stevens
7 years ago
One of the best experiences I've had with any mechanic shop. I dealt with Chris, who is the owners son and I must say he was very reasonable and honest when dealing with me. If you want good, honest, and reliable vehicle maintenance, this is the place to go to. I'm very happy with how it turned out, and I'll definitely be returning in the future!
Steve Mclintok
4 years ago
I've got a 96 Dodge Ram these guys rebuilt my transmission and did some other work which I am very satisfied with excellent job guys
Derar Seyoum
3 years ago
Great shop. The work needed was explained in detail. The shop work with you to accommodate your need. Chris will always be my "guy" whenever I need car repair. They provide excellent customer service at an affordable price. Keep up the great work!
Christina Dyer
2 years ago
Everyone knows that having your transmission go out is very stressful, to say the least. The cost can be overwhelming. But thanks to the manager Susan, I was able to work out a payment plan while my car was being worked on. My car was finished 2 weeks before I was able to make the last payment and again Susan worked with me and I didn't have any extra storage fee. Thank you American transmission for working with me and not making this experience stressful or frustrating
Candice C
2 years ago
DO NOT GO HERE Spent $3000 to have new transmission put in. Received an 18 month warranty. After driving less than 100 miles transmission went out. They did not honor the warranty. Charged an additional $2000. I paid $1000 to order parts. They called day it was finished being rude and threatening when I said I cannot pay today they said that s not good enough and that they would be putting a lien on my vehicle and taking it. Spent a lot of money with them and always paid promptly. They are nasty and try to bully customers.
Delano Gloster
3 weeks ago
I was taught when you don t have nothing good to say. Don t say nothing at all
Nicole Kleiner
3 years ago
Chris was amazing! From the beginning he was so professional. He did my brakes, and suspension all around the vehicle. He also did my transmission all for 2600. He was a pleasure to work with and I highly recommend him! From being on time to always communicating with me daily he was amazing to work with.Services: Tires, Steering & suspension repairServices: Tires, Steering & suspension repair
Extremez Gamez 2
5 years ago
Thanks to the amazing staff at American Transmissions I now have my 2016 F350 back and running better than ever as well as saved 450 dollars off my entire repair due to a $300 dollar off coupon that Chris applied to my bill towards my transmission because I found him online. Chris I can't thank you enough I will recommend you to all my friends and family keep the great work.
Jeff Jemison
3 years ago
My experience with American Transmissions was fantastic.Chris is very passionate about his work, knowledgeable,and an awesome mechanic overall...he goes above and beyond to get the job done. I'm very happy with the service he performed.Going the extra mile to make the customer happy, is the way every automotive repair shop should operate.Services: Exhaust, Auto engine diagnostic, Brakes
Anthony Jelsone
2 years ago
Absolutely the WORST PLACE EVER. Took my car there to have transmission work done told me it would be 10 days and no more than $2200. 29 days later they tried telling me that it was $3000 I had to fight with them they were very unprofessional. Here we are five months later after them rebuilding my transmission and my car is been back in their shop five times an additional 10 to 20 days each time. They always have a story that somebody died or quit or something along those lines. Do not suggest this place at all, for anything.Service: Transmission
Hunnie Cox
2 years ago
They are shifty, and as for Chris held our keys hostage while our vehicle sat there over 30 days with little work done. Had to have our f150 towed home. Very unsatisfied now I have to spend even more money to have vehicle fixed plus any extra damages done to vehicle. DO NOT TRUST OR SPEND YOUR TIME AND HARD EARNED MONEY ON THIS PLACE.Service: Transmission
Que Steele
10 months ago
Sue ,Bill and Darell I think that s the gentleman man assisted me through my car headache process got my car together took a bit time for my vehicle issues but was very pleased with outcome and gave me a warranty and a check up for my vehicle Bill talk me through my process along the way and made me understand and seem very genuine ,Sue made my worries more calm and the older Blk gentleman Darrell all made my concerns no more at ease upon picking up my vehicle thanks so much !!!def worth wait and recommendServices: Transmission, Exhaust, General repairs & maintenance
Mike Roncelli
7 years ago
Great guys! I dealt with Chris and his father, who is the owner, Bill. I called, had my car toed that day, they started working on it the next day and had it done by 5pm! Not a small job either, they installed the clutch on my 2006 Chevy Cobalt SS/SC and it runs better than it did when I first bought it! Overall I reccomend this shop to anyone who needs work done on their car/truck. They worked with me on the price too! 10/10
Jackie Redwood
2 years ago
I was skeptical at first they took a while to get my work done (partially due to pandemic) but they were very kind and understanding of my situation they were paitent and worked with me! Dj was especially nice and pleasant to work with. He drove me home a few times and was my go to person to talk to. Would go there again very humble establishment.
Rev. Menes Steel
3 years ago
Chris did good timely work on my brake job. He took the time to inform me that I did not need all four new rotors, but only the back two. Fair price and good quality work!Service: BrakesService: Brakes
Nancy Grabowski
8 years ago
I recently had transmission service at American Transmission for my 2012 Dodge Avenger. The service was professional and prompt. Chris and Bill (and the entire staff) were always friendly and never too busy to take a phone call from me and answer any questions I had. They were very competitive with their pricing as well. When the work was completed they encouraged me to call or stop in anytime if I had any questions or issues with the car...which I have not. If you need transmission work I would HIGHLY recommend calling Chris or Bill at American Transmission. They were great! Thanks guys!!
Dennis Connors
7 years ago
Great Job! Recently I had the opportunity to have my 1994 Ford Explorer transmission rebuilt at American Transmission. Like most people, I am weary of going to a new auto repair facility. I must say that not only did they complete the job ahead of schedule, they also were less money than any other shop I contacted. Great Job! I highly recommend them and will use them for future jobs.
Heather Glomski
5 years ago
Chris is amazing.. very knowledgeable and very helpful. Always looking to help someone out. Many options available for payment. They are willing to work with you when it comes to your vehicle. I would definitely recommend them to anyone that needs a good mechanic
Kayla Fletcher
3 years ago
This business is very unprofessional and unethical! The day my vehicle was towed there the shop never called to confirm the vehicle arrived and once I called them to confirm they had a hard time finding my vehicle at their location! Then I told them that I needed my transmission rebuilt and they said it would cost $2,300 to get the transmission rebuilt and once I told them I would b coming to get my car back they said I owe them $500 for my vehicle. After my mother talked to Bill the owner about his unreasonable price he texted me saying I could get my car back for $200. Once I called him to confirm the price and that I would bring it he then switched the price back to $500 and started yelling and being very rude over the phone. Once we arrived at the location with the police Bill then told them that he agreed to giving me the car back for $200 but that I wouldn t get my transmission unless I paid him $499.Service: Transmission
ashlee campbell
5 years ago
Chris was really great and helped my fiance out with his car. Great pricing and open on weekends by appointment only if need be. Would definitely take my vehicles back for any repair.
Christina Mattarella
5 years ago
Chris was amazing not for a second did I feel like he was trying to take advantage of me being a female. American Transmissions was the third shop that I had my car checked out at before deciding who seemed to be the most honest and caring. $2,300 later my 2009 mercury sable transmission was rebuilt and Chris also threw in full tune up and oil change I would highly recommend family and friends as well as any one in need of anything automotive related to bring their car there.
Nicholas Sand
2 years ago
My 2011 Ram needed some trans work done. Dealership told me at least a month to even look at it. Called these guys and they took it in right away. Had it diagnosed the next day. Took a little time to get the parts(not their fault). Took about a week total but, again, that was only because of a parts shortage. Very professional throughout and the price was about what I expected. I'd take my truck back to them if I had another transmission problem.Service: Transmission
1 2
7 years ago
I have been to many shops in the last few years. At not a single other shop has the management taken care of me like they have here. Chris went so far above and beyond its unbelievable. When my repairs took longer than expected he got me a rental. When my truck was done and I couldn't make it to the shop during business hours, he delivered my truck to me at work. This is a shop that cares for their customers. I will not take any issues to any other shop but them in the future.
smpj78
3 years ago
Great shop, Chris explained everything well and very good prices. He is very professional and wont give you bs on what needs to be done. Definitely will be bring all my business here and suggest him to anyone who needs automotive work done.
Dj Billl Griffin
5 years ago
I met the owners , and their son and nephew, they took me in as a walk in, and did a fantastic job on my vehicle. I highly recommend them for any type of repair work, they have my business for life, Christopher helped me tremendously, you can contact him , at the Roseville location.