Rochester Hills Tire & Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Henry Hill
a month ago
Great shop, reliable service and honest sales team! Matt and Cory helped me out a lot!Brought my yukon in for an alignment before a road trip, and they ended up finding steering components damaged, quoted it and called me to verify I wanted the work done. When I picked the car up the work done was great and my car was taken care of in and out.These guys give genuine advice like the car they're working on is their own, and I really appreciate the straightforward options and answers for the questions I had. I'll be coming here from now on for all my alignments and work I need done, thank you Cory and Matt!!

  Edyta McKay
2 months ago
Found me a set of tires that "didn't exist" for my SUV. They were a month out and they got them in three days. They changed my wipers that were also only available at the dealer. There was an issue with my payment and they graciously called me the next day and fixed the issue. Above and beyond service from Matt and Cory! Love this place.

  Denise Warren
a month ago
Very reputable business. Several of my friends recommended this business to me. I was searching for new tires for my Pacifica and decided to call them. I found the staff to be very honest, friendly, and accomidating. I recently returned for an oil change and received the sameFriendly service. I would highly recommend this business!

  Tina Watson
4 months ago
My tire pressure light was on so I pulled in here. They asked me to pull up my car and they checked all my tires for the right pressure and off I went. They were very professional with a lot of class. When I need tires or work done I will be coming here always. Thanks guys they don't make people like you any more. Keep up the personal touches and class.

  Jacqueline Pettitt
3 months ago
My Volt now runs smooth and I appreciate the time Cory took to get the right tires for the volt. Took a day to order and they were in the next day. Awesome Service Team!!!!

  Mark Neal
4 months ago
I recently went to Rochester Tire and told Damon(I think) at the front desk that my passenger side wiper had stopped working. He put on his hat, grabbed a couple tools, and said let's go take a look. He popped the cover off the wiper motor, tightened a bolt, and the wiper worked. I asked him what I owed him and he said don't worry about it. We've been going to this place for years, and service like this is a big part of the reason.

  J K
3 months ago
I love taking my car here! The staff are very friendly and always put their customers first. This place makes it easy to shop local !

  Paul Yam
2 months ago
Matt was great in helping me select my new truck tires. I dropped my truck off late friday for early Saturday service and had my truck back by 10am.Will be back in 60,000 miles

  Fadi
a week ago
Great place and they re honest. If they don t isolate the issue they ll tell you they don t just want to throw parts at the problem.

  Josh Glenn
7 months ago
These guys are great. They are reliable and trustworthy with what they tell you.The dealership was always trying to upsell us every time we went in. Not these guys. They treat you fair and always share the facts and let you make the decision.

  Concepcion Enriquez-Martinez
9 months ago
I am highly satisfied with the service I got. I arrived with an air pressure problem in one of my tires without an appointment around 6 pm, and told me to leave my car and come back in about 45 minutes. I came back on time and my car was fixed, it had a nail. They made my evening, not just for solving the problem but also because they were very nice, professional and efficient! Thanks a lot!

  Thiago Canola
7 months ago
I took my 2003 350Z for a wheel alignment and I'm very happy with the service. I had replaced control arms all around by myself and they did a great job making the car drive straight again. 100% recommended.

  adrian aninos
6 months ago
My wife picked up a nail in her tire on the way to work. Cody was very pleasant and accommodating. They repaired the tire quickly. Incredible service! Thank you

  Janet Moore
3 months ago
Rochester Hills Tire & Service saved me over a thousand dollars on a repair that another repair shop had falsely told me I needed. I appreciate their honesty, integrity and professionalism.

  Lynn Sikorski
11 months ago
The crew here rescued me today. At 5pm I was on my way to pick up my husband here, who was getting his vehicle serviced there. We've used them for a long time and they're great! I started losing air pressure in a tire really fast. I have a tire plan with the dealership, but they couldn't help. Cory overheard my husband talking to me and had me come in, even though they were busy. They fixed my tire on the spot and didn't even charge me. It is really hard to find this level of customer service and just goodwill

  Sharon Haas
a year ago
Stopped by today as message on dashboard of newer vehicle showing low air. Jeremy found screw in tire and was able to patch it. Before that, Jason was extremely helpful in discussing options & prices for new tires if it couldn t be repaired. I was there for less than 1/2 hr and it only cost me $20! I was also able to cancel visit to car dealership later in the week as Firestone found & fixed the problem. I saved $ and time, what could be better? Would highly recommend.

  Evan Muschong
a year ago
Great group of guys at this shop. I don t take my truck anywhere unless I have to and these are the guys I call every time. Easy to talk to when your waiting for your vehicle and honest when it comes to any short comings as well as never failing to make it right. Highly recommend this shop to anyone in need. Matt and Jason were both great

  Richard Howell
a year ago
The best place for service and tires! Quality products and fast service. I ran a shop for over 40 years and this is where I now go! Thank you.

  Harry Ko
11 months ago
Been coming here for 6 years and glad to report nothing has changed. They provide quick/efficient service (which is of highest caliber) with reasonable charges. Their recommendations are always customer focused (they tell you what you need and never up-charge). Staff are always friendly and extremely helpful. If you need tires or general auto repair work, don't hesitate going.

  Darrett P
a year ago
I have been taking my cars here for service for over 25 years, and to date, never have been disappointed by the level of service at this establishment. I have always found the people at this establishment to be honest, efficient and cordial. I have never had reason to take my cars elsewhere. The battery replacement and tire check was done in about an hour, and I have no complaints about the price or service. This is the place to go if you have a car issue, major or not.

  Stefan Holodnick (Dailyinvention)
3 months ago
I was in a bit of a pinch because both my front tire and the spare had gone flat. I contacted Rochester Tire and Service on a Sunday and Corey answered the phone. Although Sundays are not their typical hours of operation, Corey was willing to go the extra mile and help me out. I'm grateful to this company and what they have done for me. The service was friendly, fast, and professional. Plan on doing more business with this company in the future.

  Louie
6 months ago
There is a reason why these guys are in business as long as they have been. The service is fantastic, the people are great and honest. I've been coming here for years and I will continue to. Thanks guys for being a reliable and trustworthy group.

  annette R
9 months ago
Excellent service!!! Very accommodating and experienced repair techs. Owner is engaged, responsive, and values his customers as well as his community. Best experience I've had with any repair shop. Highly recommend this business.

  Randy Gammo
2 weeks ago
Local tire shop who cares enough to admit if they made a mistake and get it fixed. Has an owner who cares.

  Dominic
a year ago
Most honest auto service company in town. I have been a customer of theirs for the last four years. Over this time, they have saved me well over $1,000. I recently went to Belle Tire after getting a nail in my tire; they said I had to buy a new tire. I called Matt at Rochester Tire and he told me to bring it in before making a decision. Sure enough they were able to repair the tire... saved me $500. Kip and Joe have also been great to work with over the years. They are truly a great team and one with unmatched integrity. I will be a customer for life.

  Nicholas Kajdan
a year ago
I have been here on several occasions and have always had excellent service. The guys are all easy to talk to and have an abundance of knowledge in the automotive world. I use sounds to describe my car problems and they are able to decipher my complaints with amazing accuracy. I will not go anywhere else!Thank you to all the guys that make this the best shop I have ever visited.

  Mike D
5 months ago
Very helpful staff, thorough service for my vehicle. Going to them for over 25 years.

  Emily M
a year ago
100% would recommend going here.I found a nail in my tire, called them Friday evening and they got me in Saturday morning. Corey, Jason, and Kipp were all fantastic. Got my tire repaired quickly and for a good price!

  jeff P
11 months ago
DONT LET THEM TOUCH LOW PROFILE TIRES! STAY AWAY.! Read this entire story!!. So I bring in a front wheel and tire with a very minor leak(reverse mount wheel). Tire had less than 800 miles on it. They destroyed that tire tearing bead during remount. Technician calls me and had the nerve to blame my wheel even though they mounted it last time. Keep in mind tires need to match on front so they just caused me to buy 2 tires. They use a simple standard mount old school machine there. Here is why I'm warning others. It was clear that Firestone was at fault and owner acknowledged that. His offer was 2 tires at my cost but he will wave labor.. WOW thanks!. 500.00 out of my pocket and he would not offer any help with cost for the 2 new tires.(Because tire was 3 years old) I let him do it. When the 2 new tires arrive, they destroyed a 2nd brand new tire the exact same way. They called and gave up. Told me to pick up wheels/tires and bring tires elsewhere for mounting. Now I need to pay somebody else to mount them - Add 100.00. I then go to a tire expert that mounts extreme performance tires on race cars. They told me they would never touch a 30 series tire with the machine Firestone attempted to use. The summary, Firestone had no clue and never admitted fault or attempted to make it right. They sent me on my way. Thanks Firestone!. Go elsewhere. Anywhere but here. oh, BTW, I lost 3 weeks with car also because of these Firestone games.

  Sieira Back
a year ago
Cory and the technicians at Rochester Hills Tire & Service provide friendly and excellent customer service on both of my vehicles. As a woman, I feel safe taking my vehicle in to be looked at, knowing I ll be provided with an accurate diagnosis and be billed accordingly! Without question, EVERY TIME! So if you need new tires or your car fixed they have my recommendation any day!