Fox Chevy Service
4.1 (21)
725 S Rochester Rd Unit B, Rochester Hills, MI 48307
(248) 651-7000
chevybyfox.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Avriell Stabile
2 weeks ago
Joe Beccari was so helpful, even tho I decided to go with buick, he had a great recommendation & has been so kind throughout my search for a new vehicle, he went above and beyond for my requests! Definitely come see him at fox
Nathan Michael Stemen
3 years ago
Wally and Dave were wonderful throughout the entire buying process. Wally was available via text at a moment's notice. He was knowledgeable and kind. This would be a 5-star review if not for the lack of ability to negotiate during the deal. I made a fair offer, but they respectfully declined. Sometimes a customer just needs to feel like they were able to negotiate a little, so they can come away from the deal feeling confident they got the best price. That doesn't take anything away from the great service I received from Wally and Dave. In related news, Wally and Dave sounds like a children's cartoon. :)
Kevin Krawczyk
3 years ago
Shame on Fox. They tried to charge me $1900 to replace 2 fuel lines. The fuel lines parts cost less than $300... I was hoping to make them my dealer of choice as I loved my salesman of a new Silverado this past year. Unfortunately taking advantage of customers and overcharging for repairs is immoral and I won t be back for service. Make sure to check around on repair costs Google review family. Don t trust the first quote you get. I saved over $1200 going somewhere else.As a side note, I don t write up reviews but for this I don t want them taking advantage of people who are in a difficult position. It s just not right and people deserve a heads up to this kind of business ethic.
Liz Loria
3 years ago
Very happy with the care, time, and attention given by Wally and Dave with buying our pre-owned Chevy Cruze. Both were patient, knowledgeable, thorough and friendly. Wally made sure that a rocker panel will be replaced and that all other standards were met. It was hard to make the change from our beloved Prius, but they made the process bearable all while following safe Covid precautions. Looking forward to continuing to get good service from the Fox team.
Sky Arch
3 years ago
Jerry... Tsk, tsk... This is to the used car department. I was interested in an Audi A5 Prestige. Good thing I test drove it. And I did my research later. They are selling this car for full value, as you would if there were no issues with the car. The car has major issues, and is only operating at half capacity. I did my research and found that this car has been damaged. I also found out that the dealership knew about the damage and still decided to increase the price from 13k to 14k in May 2020. And they said that the 14k price in non negotiable. Bad business here.
Sue Ressler
2 years ago
Just an oil change.. But they were quick and helpful. They could've suggested a tire rotation but notice I had just had one in my records. They saved me some money!
Rosalee Schafer
3 years ago
Wally and Dave were excellent during the whole buying process. It was smooth and easy and I am very happy with my new to me car.
Abbey Jo
3 years ago
I went into Fox for an oil change, and the service was fast, and efficient! I waiting at the dealership and it was very clean and everyone was wearing masks. Great experience!
Tiffany C
3 years ago
Worst service imaginable. I brought my car in to fix leaking issues and ended up with more damages than I came in with. Then they tried to blame me for the damages as if I somehow broke my car even further while it was in their care. Don t go here if you actually want your car fixed.
Darryl Roenicke
a year ago
Just a routine oil change Wonderful service! Austin and Ron are great!
Joe Schuirmann
a year ago
The service department is always great, always helpful and so very polite and friendly.
brandon shaya
3 years ago
First class company! Ron and his team are awesome. They go above and beyond for customers!Service: General repairs & maintenanceService: General repairs & maintenance
Tim Wallin
a year ago
Ordered recall parts months ago, but never heard anything.
Liz Hunsanger
a year ago
Fast, friendly people. Got us in and out the same day actually the same hour!!!
Betty Dunlap
3 years ago
Excellent service and sparking clean waiting room.
Raymonf Moreno
2 years ago
Great service and great people's
J T
3 years ago
Fast friendly service