Performance Plus Quick Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  B G
4 weeks ago
Really appreciate you guys and the quick service!!!! Will for sure be coming back for oil changes again lol

  Chris Bryant
2 years ago
The employees that work here do not try to sell you all this extra stuff you don't need. Great customer service, super thorough, and answered any questions I had. Highly recommend, will be a repeat customer.

  S Johns
10 months ago
Went in for an oil change and the staff was very kind, thorough and went above and beyond taking care of my car. I highly recommend them and will be returning myself.Service: Oil changeService: Oil change

  Camille Tassell
a year ago
I want to start by saying that when Nick did my oil changes I had no issues, he is friendly, knowledgeable and honest. That being said I do not trust anyone else that works there! This last oil change I had the FILTER WAS ON UPSIDE DOWN AND NO RUBBER SEAL ON THE HOUSING!!!! I drove around for 2 months like that before my car started making terrible noises and the oil light came on, took it to the nearest oil change place, not the Portland location, and they were appalled to find the filter upside down, no rubber seal, and things barely held together due to it being put together upside down! I ran my car to only 1/4 quart of oil. I am a good customer too- whatever they recommend/ is due I replace. I have spent hundreds, actually probably thousands, of dollars there, had differential and trans fluids replaced and everything. This business is loosing a good customer with me. This is a 2018 Buick that I still owe $10,000 on that is now probably messed up from running with no oil because of this place. I am speaking with a mechanic on if this place could have caused damage and what my next step should be. NEVER AGAIN. The oil change I had before this botched one did not go off unhitched either. The dude told me to start up my car and it made a terrible noise and lunge. He immediately had me turn it off and went and had forgotten to put the filter on before having me start it. Like how hard is an oil change? Guess I m learning to do it myself, because these professionals are incompetent. And Nick, you are too good for this place. Leave before they take you down with them.

  Hannah Arnett
a year ago
I ve been here three times to get my oil changed, two of those three times I have had issues. I tried to call them yesterday and today to talk to someone about my most recent oil change (we noticed a leak) and no one answers the phone. Disappointing service to say the least.Edited. Went there with the car, they determined it was a bad seal on the oil filter. Still unlikely to return to this business.Service: Oil change

  Ryan Pellegrino
5 years ago
Great little shop! Had friendly techs that were very knowledgeable. Stopped by on our way up north as my low oil light came on and they gladly got my oil level to where it should be, checked for leaks, aired up my tires and topped off my washer fluid. Life savers at a good price.

  Carl R
2 years ago
Asked for a standard oil change. They said OK. Came back with a $118 bill for my 2020 gas silverado. They said the full synthetic only comes with the full service package. I watched them. He topped of my washer fluid and checked my head lights and turn signals. No other fluids were checked, air filter and cabin filter was not checked, tires were not reset to 35 psi. Wiper blades were not checked, oil light was not reset, fuel filter was not checked. Upon asking about the additional services she said she could check them for me, at this point I told them not to bother if they only do it when they are called out on it. Don't waste your money here.Service: Oil change

  Liz Helmer
4 years ago
I had a rude customer service experience. I have been to them before for oil and things. Went in today to get my tire preasure checked. He did want to do it and after he finally did it did not say a word to me the whole time slamed the door open and walked away. I had no clue if he was done orr not. I will make a extra effort to go elsewhere!!

  Hailey TenHarmsel
4 years ago
Knowledgeable, helpful, fast services, and good prices. Matt has exceptional customer service skills and explains services very well. I have always been satisfied when I service my car here.

  Todd Armstrong
5 years ago
We stopped on 07/23/18, The techs are true life savers. We where on our way home from Ann Arbor Art fair, and after a very long week-end of selling we where in our way home and needed an oil change. One the of the Techs noticed that I forgot to put on my oil cap. The techs called around to all the local part stores and the nearest place was in Grand Ledge. The Tech got you n his personal car drove to Grand Ledge and got replacement cap for us. I just wish I could give more than five stars. Let your light continue to shine guys...

  Chris Holmes
4 months ago
Friendly staff - quick and efficient work.

  Kaiden Buckshot A. Claflin
2 years ago
They didn t drain out all my old oil and they filled it with the new oil and with the remaining old mixed with new it was way to much oil for my car and it messed my engine up and now they are denying responsibility. Don t ever go here and if you ever think about it, go to Valvoline

  Katie Marie
2 years ago
A bit pricey for an oil change BUT it was super duper quick, I didn't get oversold (as a single woman, that's a big deal) and it was easy. Totally worth it, will be going back

  herbey garza
5 years ago
Well it says open 8am. I've been here along with another customer since 7:50am. Two customers waiting and no no staff on site. I hope the service is better than their promptness.. it's 8:10am no staff as of yet.Well it's 8:15 and a third customer just pulled in and still no staff. I have to leave wasted enough time... Can not say if their service is good because no one here to provide services lol.. oop, the other customer is leaving too.... Maybe next time! Thanks for nothing.

  Jonathan Amos
4 years ago
The service today at 6pm was exceptional. Under 9 minutes start to finish. Cheaper than competitors for semi synthetic as well.

  MARK LACOUNT
3 years ago
Very considerate of my new motor making sure they had the right filter and right oil even looked it up in the book to verify

  Nadine Jones
3 years ago
Very courteous and friendly.Checked my car over thoroughly, told me what I needed, and did the work..Very pleased with my visit.

  David Campbell
a year ago
Fast service even able to replace my headlight. Friendly..fast

  Brian Hudson
2 years ago
The sign out front was right. There was no 'hard sell'. Very thorough but still reasonably fast. I'll be back.

  Esponay Xaos
4 years ago
My wife and I have been going here for about 2 years now and have always received fast, friendly service

  Kristopher King
4 years ago
Excellent service, went above & beyond testing everything and educating on what it means and what to watch for. The manager Matt was excellent.

  Joseph Summers
3 years ago
Not sure how two quarts of oil can cost 34.00 dollars the place is a rip-off and not willing to explain

  Jeremy Norris
8 months ago
Excellent service even when shorthanded.

  Brad Simon
a year ago
Fast & simple. No pressure trying to up sell

  Jessica Lee
2 years ago
Absolutely the slowest place I have ever been!!! Worst serviceService: Oil changeService: Oil change

  Richard Wayne Laming III
3 years ago
Awesome service, not all that pushy, friendly and quality work

  Kyle Stabley
a year ago
Very quick and thorough.

  dustin price
4 years ago
Very quick and friendly most the time. #Portland MI

  Michael Pattison
5 years ago
Fast oil change . Freindly staff .

  Todd Patrick
2 years ago
Fast friendly courteous staff