Carquest Auto Parts - B AND W AUTO SUPPLY
4.7 (127)
828 E Grand River Ave, Portland, MI 48875
(517) 647-4171
carquest.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jessica Pierson
5 months ago
My husband had an amazing experience there yesterday. He mentioned how nice the staff was. They had everything he needed to get the trailer back up and running so he could drive it home, which was a 3 hour drive. So if you live locally to Portland you should definitely support this local business!
Kevin Webert
5 months ago
I have been coming to B&W since I was a kid. My Uncle Tom worked there forever and always recommended car quest products. The guys that still work there are Top Shelf as well. Ralph,Rick, Jim, Randy, will get you pointed in the right direction.
Mike Judd
a week ago
These guys know their cars and are always helpful!
EMA
9 months ago
I washed my white Lexus and noticed that I could not remove small brown spots on my car. I went into CarQuest and asked what to do. They said it s iron and recommended Meguiar s Iron Removing Spray Clay . It worked so quickly and effectively!!! Great recommendation -thanks. This is the 3rd great recommendation from them -they know their products!
Eryn Miller- Bastian
10 months ago
These guys are always very friendly, never have any issues. Always go above and beyond to help me out. Best place hands down.
R A M (RAM)
a year ago
I will drive the 30 miles round trip, out of my way, to give these FINE FOLKS, all my business from now on !!!"DEUSCH SUPER DISSERVICE CHANGE THAT K TO A D !!! Had some wheel studs break on the winter beater, on the way to a Very Important appointment at a Museum in Lansing, with my 2 young children. I was told it would be 2 hours for his parts guy to drive to Lansing and back to retrieve "special bolts" and that I'd need a new rim....38 minutes later I came back From THE Family Friendly Folks at CARQUEST AUTO PARTS AND SUPPLIES, Less than a mile down the road, They LET ME BORROW A BRAND NEW JACK, PERSONAL HAMMER AND DIDN'T CHARGE ME FOR THE STUD TOOL THAT BROKE AS I WAS INSTALLING THEM, ALL FOR UNDER $30 !!!I ASKED WITH ALL MANAGERS PRESENT, WITH MY KIDS. WOULD YOU TREAT YOUR OWN CHILDREN THIS WAY!?!? from 's !!!I could never sleep at night!!! That's a terrible way to make a living, taking advantage of other people ?!?!..."I reiterated you will never meet a Wealthy HONEST mechanic" and that's a fact Jack "
MARK LACOUNT
3 years ago
Always helpful, very knowledgeable, spend time with you to find the best options on a part from A to Z
Robert Drumm
9 months ago
Great service and friendly, knowledgeable personnel. I wouldn't take my business anywhere else.
T Kizewski
6 years ago
I wish I could give them TEN STARS!! The kind and honest employees here saved our family vacation. Thanks Jason - you are the best! A $500 repair bill ended up costing only $72.
Terry Frewen
6 years ago
They will always go above and beyond to get you the part you need. Ask them first before ordering a part online. Most likely they can get it faster and cheaper and usually better quality with no hassle returns. Machine shop is great too
Ryan Benbow
a year ago
I get my NGK spark plugs hereBut why is snowmobile oil so highOn price I got mine on AmazonFor $45
EDventures*
2 years ago
Was able to get a mopar parts power steering pump pulley for a2009 Dodge Journey SXT from here that Autozone nor O'Reilly's are not even able to order at all. The also have machine shop service at the Carquest store. Very satified with this place. Looks like a rather new store also. 5 stars for me.
Jim Fuller
11 months ago
Always great helpful counter people not like AutoZone with a bunch of dummies
Kerri Michaud
6 years ago
Staff is always friendly and helpful! Prefer driving to Portland to shop here as opposed to going elsewhere! My family has always purchased items at B&W! :)
David Campbell
a year ago
Found exactly what I needed in the way of synthetic oil and engine treatment. The staff was friendly and the store was clean.
John Vanderkuur
6 years ago
My tire rod was loose and I had a couple bad lug nuts but after a quick stop here where the people were very helpful and friendly I was back on the road in no time
Elizabeth Hager
4 years ago
Super helpful and friendly service to get exactly what you need quickly! They helped me get an appropriate adapter for my trailer electrical connection.
Chad Goodman
2 years ago
Always helpful and friendly service. They even took pity on me and helped me change my headlight bulbs as I was struggling in the dark.
Wendy Mallek
4 years ago
Always very helpful!! Checked my antifreeze level and added that as well as the oil. So grateful for this hometown business!!
john N/A
4 years ago
Very friendly and knowledgeable, they went above and beyond for me and helped me get the parts I needed to get back on the road
John Sheehan
3 years ago
This is what an auto parts store should be. These guys are knowledgeable, friendly and work hard to make sure customers are taking care of.
juicy k the neighborhood baller
5 years ago
Very experienced staff gives me the parts that I want EVERY time. Far better than o-reilly's.
Kari Eastway
4 years ago
All of the gentleman who work here - that I met - were so kind and helpful, even when I barely knew what I was talking about, they came outside to my car to help me decide what I was really looking for a needed. Thanks a ton!
Eleanor Brown
6 years ago
We broke down in Portland Michigan and thankfully by this auto parts store! The employees and I believe the owner went out of their way to help us. We were in their yard all afternoon long! Can't say enough good about these folks! Thank you Carquest Portland Michigan!
Edward Dixon
3 years ago
Always love this auto parts store the guys are top notch and fun. Have never gotten the wrong parts.
Jeff Davis
6 years ago
great customer service, great prices, if your auto parts dealer can't find it, these guys can, and will
Alivia Bauer
3 weeks ago
Very helpful
Kevin Swiler
3 years ago
These guys are good !If they don't have it they can get it in a day usually
Brandon Sosebee
7 years ago
Good price on everything and they almost always have everything in the things they don't they can order for you
Barry Foster
5 years ago
Great staff very knowledgeable never a problem getting right part