Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shawn Kettlewell
4 months ago
Tried calling to get some Volt parts. Dude hung up on me first time. Then was rude to me the second time. Then hung up on me again. Definitely staying with O'reilly's Play not only have better customer service but they'll help you out much more

  Marcus Harris
2 weeks ago
All agents are busy at this time,please hold for the next available representative. For 45 mins . Then hung up.

  Just Jenn
4 months ago
Free installation with my new battery purchase. Thank you kindly. Saved me big time. Very friendly and professional.

  Sydney Packard
3 months ago
Adam was so sweet helping me today! Service was fast and nice!

  Jason Lumbert
3 months ago
Very fast and knowledgeable always go above and beyond to help me

  T.G. Bear
5 months ago
Helpful staff, good selection and service.

  Mike Molepske
a year ago
we stopped at the store on our way back to Wisconsin to have our battery alternator checked to make sure we would make it back home..w we were very happy with the attention and service we received..we made it back home safe and sound. thanks againp.s. your prayers worked..

  Tiffany Partridge
2 years ago
Always awesome. I'm one of the owners of Muffler Man. The commercial managers know their stuff and the other guys are a pleasure to work with as well. Usually very quick at getting parts delivered to us. I have nothing but nice things to say about them!

  The Watcher
a year ago
The staff literally couldn't help me at all. Teenagers with no experience at all. I remember a time when mechanics worked here. Not anymore. Good luck getting any qualified help at all. I ended buying the wrong oil because they have no idea what they are doing

  Junior Jun Barron
2 years ago
This store needs a complete make over. Merchandise sits on shelves to the point the packages turn yellow. A lot of the Merchandise is old and obsolete. This store was a good store a long time ago. Get with the times Advance Auto... taking my business elsewhere where.

  Landon L'Ecuyer
3 years ago
Extremely helpful and friendly staff, if they don't have the parts I need in stock they can 90%of the time get them the same day and if not, the following morning for sure. Excellent prices and a great selection of products... I wouldn't go anywhere else for all my auto part needs.

  Tank Samson
11 months ago
The staff is always so friendly and knowledgeable!! Never feel rushed or misinformed when making a visit!!!

  christine star wickings
6 months ago
Always have what I need.nice people

  Cecilia Kendall
5 years ago
I went in to get products for an oil change and Bobbie went out of her way to help me and even show me the deals so I could save money. I m helpless when it comes to cars and could not for the life of me figure out how to put on my wiper blades. She happily came outside in the cold and installed them for me. She was the absolute best and helped me with any questions I had! I will 100% be coming back and specifically be asking for her!

  Frontpayg
7 years ago
The team members are nice, curtious an knowledgeable, however, there female manager has horrible customer service skills, on multiple occasions I have had bad experiences with her. I call an usually get a person who can help me diganose my issue an get me the part. Low rating based on bad management she should be fired based on her crappy attitude, lack of personalbilty, an the way she treats people. Only reason I'll buy from here is to get the great deals online won't deal with her anymore.

  Mike Coronado
3 years ago
Today at the Port Huron store on 24st Awesome experience .Management is top notch. Cashiers are knowledgeable and very courteous and helpful and this Is why I do not go anywhere else but here made getting my power steering pump ,caliper easy to get

  Felisia Warner
6 years ago
Awful customer service. I have never been in the middle of talking and get cut off so the girl behind the counter can answer the phone, and then try and talk to me and the other person at the same time. She then got angry when I told her how rude that was. I guess it's a corporate rule that they have to answer the phone within 3 rings? Will not be back.

  mikes mobile mechanic service port huron mi
a year ago
Severely understaffed nobody knows what they're talking about it takes forever to get help and they are closed hours early a lot of the time because they are understaffed very inconvenient and unhelpful they need to shut down if you ask my opinion

  ELLEN VLOG TV
6 years ago
Awesome workers Lindsey came out in freezing weather with a very thin coat on no gloves scarf and the entire was very pleasant with a smile her face to check my battery, alternator and starter which checked out fine. I highly recommend this location

  Reggie Wood
2 years ago
Have you been to an advance auto parts, well, this is one of them. The staff at this location seem knowledgeable, but I hope that's the same at all locations. You need auto parts. They will have them

  Linda
6 years ago
Have found what I need every time. Ordered and got next day for special items. They quickly help you find what you need. Have helped me install purchases since handicapped. Friendly

  Katherine Snuggs
5 years ago
I went into the store today for some wipers. The lady at the counter was busy with receipts but looked up the wipers I needed and showed me which ones I could pick. She didn t seem to be in a good mood but it s a dreary day. I paid for the wipers and went out to my car and opened them. I went back in and two employees were standing at the counter. I asked if someone could help me put them on. After no response and a smug look I just told them nevermind. I went out to the car and gathered the wipers. As I was heading back in the woman was heading out.I told her to not worry about it because I m returning the product and going to autozone. She said she didn t understand why. I told her it s ok I m just returning the product. She asked because I said yes and grabbed my coat? I proceeded to the counter. She said I don t understand the attitude. I said I didn t think I was the one with the attitude but I d just like to return the wipers. She said I thought only men were mean to women. I said I d just like to return the wipers please. She took the receipt and scanned the wipers. She then threw my original receipt away. After inserting my card I asked if I could have my receipt please. She said this one is for you to sign and is my copy. I signed it then asked for my receipt again. She responded The amount is returned to your card. I again asked for my receipt and she finally gave it to me and told me to have a nice day. I immediately drove to autozone and got my wipers. I went to vent a little to Jake at autozone and he told me that a woman from advance auto parts already called and warned him that a woman in a blue acadia was trying to steal wipers and that she was contacting the sheriff. Jake at autozone didn t seem worried. He sold me the wipers and help me put them in without a problem.Please go see Jake at autozone.

  Bobbi Jo Woolman
5 years ago
Called the store and spoke to Ceci, her parts knowledge was surprising. She offered to price match and put parts on hold for me. Great customer service!

  Benjamin D
6 years ago
Best auto parts store in town, prices, parts on hand and knowledgeable helpful staff. Been doing business with them for years and they now own the old carquest in marysville so can handle all of your paint and bodywork needs . Great discounts offered for speedperks memebers also.

  JANICE HASTINGS-CORREIA
10 months ago
Great service. Order was ready when I arrived.

  Destiny Navarro
5 years ago
They always have what I need and give me the best answers! Manager Mark was an Awesome help and did a great job getting the job done!! Recommended to everyone!

  Jeff Mollan
4 years ago
I'm never sure about what to say about any car parts place. As long as you're careful about the part you are buying they are ok. I have gotten better results ordering online from them.

  Joe J
2 years ago
Staff is friendly and helpful. Competitive prices and a clean, well organized store.

  Kingdom Business
2 years ago
Friendly staff price not bad but I would call first to see if they got it

  jeffery mack
5 years ago
Well some of theirs employees has been working for them for years and are treated like their dedication does not mean nothing to them if I seen a person at my job apply for a manager position and they hired someone from the outside I'll be looking for something better.