O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Todd U.
4 months ago
This is a good O'Reilly location. Not just a very clean store, organized, friendly... but my friend and I were driving in the area had a wiper blade fly off in the rain that a dealership was paid for!Stop here, staff comes immediately out, neither of us have to do a thing - they installed the new one, and now almost 2 weeks later it is still attached.Won me over.

  James Nicholas (The Detail Pro)
3 months ago
Been getting hard to find detailing products here for years and will continue.These guys have it and are always stocking what I need.. highly recommend

  Cut Wood Tree Service
5 months ago
Awesome experiences with the staff. Our go to place.

  Joel Hewlett
7 months ago
My Girlfriends sisters van broke down on hwy 2 hours from home. Her insurance company roadside assistance towed vehicle to O'Reilly so I could meet her there to change alternator in parking lot. We bought alternator and tools to change it. The gentlemen was so helpful. And even checked on us. And offered his personal tools if I need them. They made a bad day better. The gentlemen was awesome good dude forsure. O'Reilly should be proud of that guy.

  Dick Fitzwell
8 months ago
Everytime I've needed this stores help, they've always been quite knowledgeable, and helpful. Despite always being busy, they do their best to help me out. Excellent staff. Usually find a solution. Keep up the good work!

  Christine Fisher
8 months ago
I stopped in to by a bulb for my taillight that was out. I was in and out in just a few minutes and the associate even assisted me in replacing the burnt out bulb. Great staff!! I always go to O'Reilly Auto Parts first because they have the best customer service!

  Ter Minator
7 months ago
Absolutely unprofessional and lack of customer service. Parts and junk littering the parking lot.How about putting a sign up telling customers your used oil tank is full? People walking in with full containers and patiently waiting so the douche in charge can tell them, oh our tank is full .

  Eric Kramer
10 months ago
Everytime I go there I get great service and if they don't have the parts I need they are sometimes delivered to that store the same day.....

  Brian Meek
a year ago
Knowledgeable staff was very friendly and super helpful. They took a little extra time to ensure we had everything was needed before we started with the repair.

  s case
2 years ago
I go to this place often because they are very helpful and have reasonable prices. Nice and knowledgeable staff. They will help you find the right part and even help you install it. It's like having your own private car parts tutor. After thinking about my review I raised it to a 5.

  Brianne Holt
2 years ago
Experienced HORRIBLE customer service on 1/9/22 at around 3:40pm. Not only did the middle/late aged, partially bald man who wears glasses intervene in my husband and I conversation and told me to take a chill pill and laughed as if it was justified and funny; he did not do his one and only job at assisting us with our needs professionally. I will be returning for his name for his comments were rude and disrespectful will be writing a letter to corporate. I hope this isn't the direction of customer service that this location is aiming towards. We are just Very disappointed because this was (past tense) our go-to auto store.

  Ryan Tucker
a year ago
My starter went bad and I thought it was going to cost me another 160$. Chris informed me my part was still under warranty. After I already purchased a battery that i didn t need from somewhere else it helped to not have to spend more.

  Madison Hartlein
a year ago
Trying to buy oil for an oil change, was told my car took 10w-30, when I got home I saw my cap read 5W-30. I went to head back to the store to exchange my oil for the correct and the employee put up a fight, stating it didn t matter . I did receive my exchange after nearly 10 minutes of bickering.

  Larry Hannah
2 years ago
I went there to get a battery and they inspected. Told me what I had figured it wouldn't last the winter, I bought a new one and they installed it no charge. Everyone there were nice and friendly and knew what they were talking about. Go get what you need.

  David Rowe
5 years ago
We went on for a variety of little stuff and the staff was very helpful. One seat belt accessory didn't work before we left the parking lot and we got a no hassle refund in under a minute.Fair prices also!

  James B
2 years ago
Came here after I went to AutoZone and they sold me the wrong power steering line and then the guy at AutoZone wouldn't even look it up to see why the line wasn't right , he just refunded my money , so I came down here got the right line right away and it was $15 cheaper , I won't be using AutoZone no more I'll be coming here

  Lori lynch
5 years ago
Luis checked and changed my battery in about 15 minutes on a busy Friday evening. Very helpful and courteous. I don't want to say I'll be back often because that implies my car is a POS, but I'll be back if I need anything.

  Mel Gilmer
2 years ago
The team members working on 11.28.2021 at the Pontiac, MI location were extremely helpful to me.My early morning daily commute on I-75 requires compliance with vehicle safety protocol. The left hand signal & brake lights were inoperable. The O'Reilly team members helped to ensure that prior to my Monday morning commute, 11.29.2021, my vehicle brake lights & left hand turn signal were operating. The team members helped & supported me to ensure all brake lights, signals were operational.So, tomorrow (11.29.2021) I will commute safely.Thank you O'Reilly's for your support. O'Reilly's has earning my business as a loyal customer. 5 stars!

  willie Gage jr (Mrwillg6)
a year ago
I need help with a motorcycle battery, couldn't find one and them guys were great at helping me. I've only been there a few times but I will pass everything else to go back to them.

  Mohsen Sadatiyan
7 years ago
Engine light of my car turned on and they connected their device to the car and explained the main reason of the alarm for free. They couldn't solve it but the problem was not serious. Helpful staff and free of charge service.

  Denise Alexander
a year ago
Great experience. Professional, respectful and friendly. Good job installing my new battery Chris! Thank you.

  Jason M
2 years ago
They do have a lot of the parts you may need. The reason I try not to go here is because of their return policies. If you buy the wrong part, odds are you won't be able to take it back

  HerZong Her
6 years ago
Watch out for this store, the new manager (white lady or mexican lady) if you bought some tool she will not allow for return if you open the box regardless. According to O'reilly return policy you have 30 day return with the original receipt. She make her own return policy. I went this store very often I seen new people all the time. That tell me that a bad decision manager make people quit their job or got fire for a no reason. I will not go to that store any more unless they have a new manager.

  Mike
6 years ago
DO NOT TRUST!!!! Anita installed a battery in our car under their posted "Free installation", and HACKED the install. Almost destroyed the connectors and cables fumbling around, smashed the cover back on the new battery crooked so the terminals weren't making proper connection, then STOLE OUR CORE DEPOSIT!!! Her only concern was getting the old battery back in the store while she was TRYING to install the new one, then I saw on the receipt that she pocketed our core charge for that! THIEVES!!! DO NOT TRUST!!!!

  Steven Reitano
5 years ago
Staff is horrible and moody . Store gives pff a morbid feeling as soon as you enter it. Staff does not live up to O'Reilly culture. No wonder its one of the least busy O'Reillys go to the one on Dixie hwy or Elizabeth lake road if you want a good experience

  Choco Painting
4 years ago
They are wonderful people, all auto parts are guarantee for life! You dont have be worry for the recipe, with your phone number is all you need.. save money and buy on O'Reilly auto store!

  michael Gravlin
a year ago
Great service from the staff, very helpful and knowledgeable. Prices are reasonable on most items.

  J ROCK YO WORLD
6 years ago
I was standing in line with three decal stickers. Rick an associate never made eye contact or even said anything to us but walked up to another customer and helped them. Will never go to this O'rielly again. Horrible experience!!

  Geralynn Neita
5 years ago
The first cashier I came in contact with was very rude!!! His coworker then stepped in and helped me and I really appreciated it that's why they get three stars instead of 5

  Gebo's Garage
a year ago
Had my parts in stock. Fast, friendly service. Helped with my questions.