John Tapper Automotive Chevrolet Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angela Ralston
5 months ago
Zach always takes great care of us. Friendly, timely, professional and reasonable rates

  Amy Leighton
11 months ago
Ordered a part almost a year ago. It has been out of stock/ un available from the manufacturer. I went into Tapper today and Zach from the service department went above and beyond! He, also gave me all the information I needed in a very fast manner today! Thank you Zach! Much appreciated and you deserve the shout out! Customer service/parts department isn t easy sometimes! Thank you for being you!Service: Auto maintenance

  Jennifer Dembowske
6 years ago
Horrible Auto Service and TERRIBLE Customer Service. I would not recommend them at all. I took my car in in September to be serviced due to my car shaking terribly and they told me the problem was fixed. I had to take it back in October because it was doing the same thing. Turns out the problem was not fixed and it would now cost me additional $1300 but they gave me a loaner car. I called GM and filed a case. The GM Representative gave me a case number and told me to keep the loaner car they put me in until this was resolved. So I went down to John Tapper Service to let them know I had filed a case with GM and they told me to keep the loaner car until this was resolved. Well the manager did not like to hear I had filed a case and she told me if I kept the loaner car she would report it stolen and told me to leave the keys, take my car and get off her property. Mind you there was multiple people in the service area so it was very embarrassing for her to talk to me like that. So I left the loaner car and took my vehicle and 1 mile down the road it dies in the middle of an intersection and it has to be towed to another GM dealership. The new GM dealership fixed my car correctly the first time and had amazing customer service. Shame on John Tapper for not admitting they made a mistake in fixing my vehicle and for putting me in danger and their terrible customer service.

  Bill Stauffer
6 months ago
Zach took care of me in service today. Thanks Zach

  Stephen Kievit
10 months ago
Been going here for a few years. Really like the service people.

  Stacey McClelland
4 years ago
Very special treatment. Felt great buying the car!

  Tom Lull
3 years ago
Great Selection, and Dave Tapper did an excellent job with helping us out!

  Amanda Stevens
2 years ago
Always a pleasure to go to tapper quick service and friendly staff

  Dan
2 years ago
Excellent Service, Very clean environment, Very happy.