Young Buick GMC, L.L.C.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dave Minarik
a day ago
I was having an issue with my odometer not showing on the dashboard. The techs were able to fix the issue as warranty work. They made the repair process easy and worked with me to avoid a long wait.

  Renee Fisher
a week ago
Needed service without an appointment, was very willing to get my needs taken care of and were able to give me a ride to work and then deliver my vehicle when it was done. Was completed sooner than expected. Great Service !

  Tom Carter
2 weeks ago
As has always been the case with the team at Young, we had not just a great experience, but an outstanding experience. Specifically, Mr. Jared West went well above and beyond to get us into the desired vehicle and in a manner crucial to our timeline. It is people like Jared in New Car Sales and Michelle in Accounting and even the personal touches shown by Tony Young himself that keep us buying vehicles from Young for nearly 30 years now. Note that we are in Ohio and are nearly 2 hours from the Young Dealerships and have GMC Dealerships much closer and available to us, but it is the Young Experience that you just cannot get anywhere else.

  Sue Johns
a month ago
It was time to decide on my lease end options. Lori and Kassie were amazing and had me driving out that same afternoon in a beautiful new Buick that completely met my needs! The entire process was just as smooth as it could have been.

  Dawn Turner
4 months ago
Bryce is the very best salesperson I ve ever dealt with. He went above and beyond expectations to not only make the deal happen, but also taking care of the littlest details. Signing the paperwork with Phil was also a great experience.

  Jeanne Sawdon
a month ago
A NOTHER excellent experience at Young GMC. the whole staff treated my self and my son who was me with Red carpet treatment. My son had not been at your dealer ship before., , When we left he said he would gladly make the trip From Williamston to deal with your employees, I have been telling people that it is well worth my time for the service I receive at YOUNG GMC

  Katelyn Kelley
a month ago
My leasing experiences with Roger Cragg at Young Buick GMC have always been exceptional! Thank you for making the process of getting into my new lease so easy, quick, and stress free! I always appreciate doing business with you!

  Alex Yono
3 weeks ago
Purchased a 2024 Sierra and was lied to initially about the details of coverage. After 3 weeks of owning the truck, I was told that I had to pay $25/mo to continue to use all of the features. Then customer service told me, "you can afford it since you just bought a new truck" and pawned me off on OnStar.Have had nothing but issues with this vehicle. Have a Kia and a Ford at home and they both are much better than GMC.Highly disappointed with both the truck (at least 4 issues in 6 mo with less than 10k miles on it) and also the service that i have received.

  Bill Karas
3 weeks ago
I went to Flint Shea Buick GMC and Al Serra Cadillac Buick to trade in my 2024 Cadillac XT6 Premium Luxury AWD for a new 2024 Buick Enclave Avenir AWD, but they could not help me excuse after excuse.Then, I contacted Young Cadillac Buick in Owosso, and they helped me. Their " can-do" attitude was renowned. Amanda Berndt and Ron Tyner were the best sales reps I have ever dealt with. They went above and beyond. Not only did they earn my business, but they will get it in the future. The Young dealership owners' sales process was flawless. They should give both employees a 25% salary increase for a well-done job.Lastly, Dillion and Camden should also be rewarded and recognized for their quality work. Young is lucky to have them.Questions advise. Thank you.Bill Karas, a GM manager retired who understands the business...Flushing, MI

  Angela Stephens
a month ago
I have always had a pleasant experience at Young GMC Owosso. Roger is great and I definitely recommend him if you are shopping around for a new lease or purchase.

  Kathryn Neumann
a week ago
We love Nick and were happy that the dealership was willing to work with us to get the monthly payment lower.

  Joe Younce
a month ago
Everyone is always professional friendly and very welcomingAlways make you feel valued as a customer and appreciated could not be more satisfied with all the people at Young's GMC Owasso

  Savanna Reagan
2 weeks ago
Very kind and nice most definitely will go back.. love my new terrine it's beautiful.

  Paul Brown
a month ago
I have never experienced such a complete door to door experience before. Pick up at my door and returned to me with a service completed was outstanding!

  Daniel Nolan
a month ago
I thought it was ridiculous that I schedule an appointment for 1:00p.m on Thursday 3-7-2024, I arrived at 1:00pm for an oil change for my 2020 Yukon XL Denali and was there for over 2 hours.

  Henderson Bodiford
5 months ago
On the date of purchase we were told that we would get 3 years of on star with the vehicle. On delivery date when the delivery person and I tried to enunciated the On star we were told that it was a 3 month trial plan. No one called to explain anything different than what we were told on purchase date. When I call salesperson I was told they made a mistake and 3 year on star was just for remote unlock of car. Asked salesperson to make this RIGHT for three times repeat customer, but nothing as of this survey. Very disappointed with this aspect of sale.

  Caleb :0
3 months ago
Sold me a p.o.s volkswagen tiguan. Put pver 700 dollars into it in parts before my first car payment. PCV was not working causing check engine as soon as i get home with the car,called them and they told me they dont work on Volkswagens. Coolant leaks from water pump and multiple hoses. Car has no heat on the passanger side due to ruined heater core. Oil leaks from the oil pan and oil cap ontop of the engine. ALL this after i was assured the car went through their "service". Looking into returning it and have the bank deal with them. Wont ever go back here for a car again.

  Brandon B
2 months ago
My experience was fantastic! Nick was incredible! Very helpful, knowledgeable and friendly!

  Sue Greene
a year ago
Brought my 3500 Denali in for service. Don was great. While I was there my mother was in the market for a new SUV. Nick hooked her up. She was ready to go before my truck was ready. Thank you Nick for putting up with us. Your amazing. Come on down to go fishing!!!!! Thank you Don in service. Thank you Nick!!!! You both are assets

  Elwin Bailey
4 days ago
Friendly and concerned with my questions. Everything done in a timely manner..thank you

  Marshall Sanders
7 months ago
Met warmly by Preston, TJ and other service member. Preston saw my tire issue and offered a solution. I was offered a loaner as it would take several hours for a replacement. I was notified when everything was ready including a car wash . Thank you.

  Selina Ruffin
7 months ago
Always a great experience! They seem to get me in and out as soon as possible and they are all always extremely nice to my toddler wherever we are there. Thank you!

  Emily Robinson
9 months ago
I came in for a routine oil change as well as having them look at a window button that didn t work and my car was shaking. They were able to determine the cause of the shaking and fixed the problem. Two things I was not impressed with we re 1. I did not ask to have my tires rotated, however they did it and I was required to pay for it. 2. I had to take my vehicle back two days later because it was smoking from my exhaust every time I turned it on. They admitted to over filling my oil and replacing it. I was however Impressed and appreciated how they turned my experience around by changing my oil at no cost, washing my car, filling it up with gas and admitting to their mistake. JT called me for a follow up on everything and was very pleasant to interact with!

  kimberly sanders
a month ago
Jamie was fabulous to work with!!! She went above and beyond to assure that all of my needs were met! I absolutely love my new truck. Couldn't be more happy!!

  Steve Drahos
8 months ago
Logan Gehringer was our salesman, he was exceptional. He communicated with us through the whole process, knew the product he was selling, and delivered above my expectations. We plan on buying from him again!

  Richard Wieber
6 months ago
Kassie did an excellent job.She had all the paper work ready. Explained the car options well.Just a great job!

  Deborah L Bendall
a year ago
I bought my new vehicle from Young's in Owosso. Ted took excellent care of me. Showing me many of the features on my new Encore. He got me rolling with a good foundation of knowledge on some of the more important bells and whistles! I got a very fair price for my trade in as well.

  Josh Kris
6 months ago
Easy to do business with. Friendly, prompt. Roger was my sales guy, definitely will return again.

  Jayce Sleeper
a month ago
Amanda and the employees at Young s always make this experience quick and easy!

  Robert Gonzales
7 months ago
Great service but especially the kid who put all my accessories on. They looked great and he was very friendly and explained some things about the work..