Dick's Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Drew Shepard
2 months ago
Took great car of my car and got me in and out with a big jobs quicker then what other places were taking alot longer and way more expensive

  Kenneth Stowell
3 months ago
Because my truck had rust.. he never worked on it parked it off to the side the day of the appointment! Very disrespectful to disabled people

  Steve Chapko
4 months ago
The service was quick and friendly. The tow service was very reasonably priced

  Jeff Smith
4 months ago
Great people and great prices, fast service and reliable. My go to mechan.

  Jennifer Russell
2 years ago
Fast friendly service. My daughter had a oil change. We are pleased with the service. Will be back again.

  Kristiy Goldner
6 months ago
Got me in and out in less than and hour on an emergency wheelbearing that needed replaced. Easy peasy and done correctly! I recommend them!

  stefan duley
8 months ago
Absolutely the worst customer service ever. Do yourself a favor and find another shop to take your vehicle. This company doesn't deserve to be in business. Rude people that work here. Believe every bad review on this place.

  Tiff Love
a year ago
Disrespectful behavior, the owners son is anything but professional. Only advice would be to learn better customer service. Wish I could give negative Stars.**Edition**Exactly what I'm talking about . Way to put someone ELSE'S dirty laundry out there!! You have the wrong customer and client. But obviously this happens a lot to you. Like I mentioned very unprofessional. So distasteful, highly disrespect to women and anyone obviously. He can't get fact straight or remember customer correctly. Like, idk what happened to this other woman that you disrespected but I feel sorry for her and anyone else that uses your pathetic excuse for a mechan shop. Way to ruin your dad's business...

  jaime philipps
3 years ago
I had a vehicle towed by James, he was on time, kind and courteous. Once he towed it he was very communicative on the process of diagnosis of my car and the explanation of what happened and what needed to be done to repair it, was beyond professional. Will wholeheartedly use him in the future for any of my auto needs.Service: Electrical repairService: Electrical repair

  Emily Psujek
a year ago
Warning Awful and disgusting place, cockroaches all over and the people working are disgraceful.Corruption in their blood, work for the police department and still get away with breaking state and federal laws.saying profound profanity towards me and making me feel uncomfortable.

  Carl Ross
4 years ago
This place may have repaired my truck.The customer service from owner was rude unethical and very childish and unprofessional. Along with repairing my truck some way they figured out how to tamper with my truck to break other things.If you are in tough spot and don't mind being treated less than your vehicle than needs service while talked to like a Dog this still is not the place for anyone....The owner is Very RUDE DISRESPECTFUL and may I add an ex Marine......We all need to invest trade skills in our children do none has to experience the childish customer service I received

  Todd Davis
3 years ago
Diamond in the rough! Mechanics that are down to earth, reasonably priced. will ask YOU questions about your cars problems so that your car will be fixed RIGHT the 1st time. They do it all with the engine, and WHEEL alignments with top of the line tools and equipment. but they don't rebuild automatic transmissions sadly you'll have to roll the dice and pray you find a mechanic with the skills you will find here for that.

  Matt Murray
3 years ago
Got 2 tires from them. Took less than 20 mins for them to remove old tires and put the the new ones on. Great people, great place. Great prices. Will be taking my vehicle there for everything!

  Jamie Mills
6 years ago
I will be the first to admit that the owner "Dick" can be blatant sometimes but maybe if you can't take the truth about your vehicle situation then call your mother. He has never let me down. He has fixed every car situation I brought to him and told me the truth. He is very upfront and knowledgeable. But don't walk in there wanting pull the wool over his head because it won't happen... he knows his business and will stand by his work. Oh...by the way... it is done right the first time and in a very timely manner.

  Kyle Carpenter
2 years ago
Girlfriend started off our Monday by locking the keys in the car with our 11month old daughter, after calling the police they sent James who was here in no more then five minute he was extremely fast and professional, he deescalated the situation quickly and I'd definitely recommend their services to others.

  Ted Webster
8 years ago
Our family has been a customer of Dick and his team since we moved to Owosso 20+ years ago. If you're looking for a competent, painfully honest mechanic this is where you should take your vehicle. Is Dick's Auto the cheapest place in town? Probably not. However, they have never failed to fix the problems we have had with our vehicles. So really it's your pick, do want someone to tell you what you want to hear when your car isn't running or do you want someone that'll do what they tell they'll do, no more - no less. I like the place, I like their workmanship, and I will stick with Dick's Auto as long as it's in town.

  Shawn Dodder
2 years ago
They haven't done anything for me yet but charge me for storage that they know I can't afford. Their name fits them perfectly.

  Ben Miller
2 years ago
Super nice guy! He was awesome and helped me get my car unlocked! I extremely recommend this company!!!

  Lisa Freeman
5 years ago
Our van was towed to another auto shop, they could not fix it, a different towing company was supposed to tow it to a different place so they could look at it, never did, I had to call them again. That's when I told them to cancel and called Dick's, found out they could look at our transmission. They towed it right away, got it right in, and fixed it the same day and it didn't cost an arm and a leg! Thank you Dick! I'm glad we called you!

  Diane Wallace
4 years ago
Has serviced our vehicles for 20+ years. Always does a good job. Always found him to be honest & trustworthy. Only fixes what needs to be fixed.

  Will Kaspar
2 years ago
Girlfriend was getting the kid in the car and accidentally got locked out. Towing service came out and got the doors unlocked nice and quick thanks again we really appreciate it!

  Keagon Bush
a year ago
Hung up on me wouldn't even give me a quote. I would never recommend very rude.

  Dezii Soliday
5 years ago
My boyfriend tried asking him a question about our vechile and he swore and hung up on him. Very disrespectful and I wouldnt reccomend taking your vechile there. Was very rude answering the phone as well.

  Jared Carpenter
4 years ago
They are very helpful and tell u exactly what going on with your car my truck rides like new and not to mention the fast service wont go anywhere else

  Terry Lloyd
2 years ago
Talked about cut and pasting my power steering lines instead of fixing them because they are hard to replace and then hangs up on me lol very professional

  skye knightlier
7 years ago
DO NOT GO HERE. very rude. bad service. bad issues. bad customer service. possibly issues after receiving work done. constant insults before AND after work received. go somewhere else. Not worth the drama.

  Kelly Plamp
12 years ago
This is a terrible place to take your car. If you are in an accident and the police wants to have it towed to this place SAY NO. Dick has a record of soaking customers, demanding money in unethical ways, and is verbally abusive to customers. Whatever you do, stay away from Dick's Automotive in Owosso, MI

  A M
2 years ago
Quickly diagnosed my AC fixed it under an hour and away I went with cool air. Highly recommend

  Robert Farley
a year ago
Went in looking for some Holley parts and he treated us very well!

  Shell Marty
4 years ago
For the circumstances I was under the guy there was super nice made me smile and so understanding... I thank him again for the many hats he wears lol...