Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
jennifer nicholson
2 months ago
I won't take my cars anywhere else. Honest, friendly, and experienced.
Gage Fifelski
a year ago
This place is awesome. Dawn and Scott are very informative and keep me up to date on my jeep. The manager was amazing. You can tell they have a good crew and work well with eachother.Service: PaintingService: Painting
Lisa Rogers
a year ago
Just got my vehicle back yesterday after having repairs done. My van looks perfect and you would never be able to tell there was any damage. The repairs were quite extensive and I couldn't be happier with the work. Dawn, the office manager, was amazing and put my mind at ease in a stressful situation. I wouldn't hesitate to bring another vehicle to this location for work, and I would be totally confident that the work would be done right!Services: Painting, Body & Trim
Michaela Gilmore
a year ago
I will be recommending Autobody Otsego to all of my family and friends! I have never been taken care of so well. Chris, the manager, is the very best! My Ford Explorer and I thank you!Services: Painting, Body & TrimServices: Painting, Body & Trim
Charlotte Taylor-Huitt
a year ago
I had rear quarter panel damage...Got my car back and no one could tell it was ever dented.The paint job is outstanding!Matches perfectly and no flaws.
Ivana VanOrder
3 years ago
Dawn (office manger) is fantastic. She made everything so easy and fast, she was very professional and provided an excellent customer service. Work on my vehicle was done very fast and they did an excellent job. I am never going to use another body shop. Thank you to everyone in Autobody USA Otsego!!!Services: Painting, Body & TrimServices: Painting, Body & Trim
Crystal Younger
3 years ago
The car looked amazing. They were fast, friendly and professional. They cleaned the inside as well. They did most of the work with the insurance company as well. I basically dropped it off and picked it up! Extremely happy with the results and would highly recommend.
Kristina O
4 years ago
I can not say enough great things about this place! From the start to finish, the service was exceptional! My car was part of the hail storm damage in Battle Creek and they were able to get my car in and get it done! It did take a little bit longer than originally quoted but they made up for it! Plus when there was a problem with the windshield making a noise after we picked up the car, he drove over to Battle Creek to pick up my vehicle to fix it! Great Job and Great service! If I ever need anything else done again I will definitely keep going back!
Marc
3 years ago
Great to work with Autobody USA Otsego, MI did a great job on my 2019 Ram!Repaired my Ram to New condition! Easy appointment, had us fixed in few days. They texted us updates while the truck was being repaired.Excellent work...Would definitely recommend!Service: Painting
Becky Palumbo
2 years ago
I had to get some damage repaired on the side of the bed of my trunk. The people that are there are very friendly and professional. The truck looks great and was completed before the scheduled completion date.
Shawn Beltran
a year ago
Auto Body USA was able to make things right and we officially have a working truck again! Thank you to those that sent up prayers on our behalf and pointed us in the right direction.
Amanda Clark
4 months ago
Always amazing and definitely know what they are doing
Kait Oakes
3 years ago
I had a great experience at Autobody USA in Otsego. They were very kind, professional and timely! The whole experience was very easy and the fix on my car is flawless! Definitely recommend their services.Services: Painting, Body & TrimServices: Painting, Body & Trim
Chris Jackson
a year ago
Customer service was outstanding and repairs turned out fantastic couldn't ask for a better group of people to take my car too !
- Eich13R
6 years ago
I normally don't write reviews but I felt people needed to know what a great job this location does. Top notch customer service and they really know what they are doing when it comes to matching / blending paint. It was a pleasure working with them and I will use them in the future for any auto body needs.Keep up the good work Auto Body USA Otsego.
Kelly Force
5 years ago
I had a deer accident. I was scheduled for an appointment and was promised my SUV in two days and they delivered. And the work looks great! Everyone is very friendly here to. This is my second deer accident with this SUV and used them the first time 10 years ago. That impression wanted me to go to them again. I'm really glad I did.
Mary Falor
2 years ago
Excellent customer service and quality of work. All around good people who get the job done! My car looks brand new.
Curtis Lyon
3 years ago
We have used Autobody USA in Otsego on 2 occasions with 2 different vehicles. Both times we were very pleased. The customer service is excellent and the body work has been exceptional. We would definitely recommend this body shop.Service: Body & TrimService: Body & Trim
jeff capp
2 years ago
POSITIVE My son recently took in his Nissan Altima for damage under his car from driving over a deer. After we dropped it off we received a call from one of the workers there saying the car had slight damage a couple of broken body clips and bent cross member which they would fix at no cost to us plus they said they would power wash the deer parts from the underside of his car and that we could cancel our insurance claim. I was blown away all I can say is thank you and on top of that they also detailed his car. I will now give Autobody USA Otsego all my business and referrals.Service: Body & Trim
Paolo Vito
4 years ago
If you re in the Otsego area or anywhere close to it for that matter, and you need ANY work done to your car, COME HERE. If I could give this place MORE stars I would but Google only limits everyone to 5. In reality this place is a 20/5. Scott works wonders on the car, Dawn and Rick at the front desk is incredibly friendly and I, at no time, felt like I was walking into a shady business .EXCELLENT service, second to absolutely none.
Maria Mallery
5 years ago
Could not be happier! They actually called me just as I was hanging up the phone with the insurance company! Got in the next day for an estimate and they 100% worked on my schedule. When I got my van back today, hours before they initially said I would, we actually drove past it because it looked even better than it did when I first bought it, outside where the damage was and inside! They even fixed my pesky driver's seat cover on the side that's always popped off!
Angie Person
5 years ago
So far I had body work done here in my vehicle has held up. But when I first got to work done I was not happy with it. They did have axe fix it and make it right later but I don't feel that I should have to keep asking they should do it right the first time
Barbara Meints
4 years ago
Wow they did an excellent job on my car. Friendly staff and quality work, I'd definitely recommend this shop. Happy customer here.
Cathy Gray
4 years ago
I can't say enough positive things about both the service and the work here! Every single person I encountered was friendly, quick and helpful. I highly recommend Auto Body USA!!
Taylor Conner
2 years ago
Excellent customer service. Excellent work quality. All around good people who get the job done right!Services: Painting, Body & TrimServices: Painting, Body & Trim
Jillian Johnson
4 years ago
We have taken our cars here a couple different times and each time we have received great and fairly quick service.
Mark Pilbeam
5 years ago
Great staffGreat work. One of he Best I've Ever Worked with. Thanks ..Ill Dam sure recommend you to all.
Ryan Falor
2 years ago
Great work, everyone is nice and easy to talk to, and very knowledgeable about their business.
wendy Vandenberg
3 years ago
Did a amazing job on my car after I hit a deer. Very nice staff kept me informed on progress of my car.
Sandy Galarneau
7 years ago
Beautiful work! I couldn't pick my car up due to my husband having surgery....so they brought to me! Thank you so very much.