Tyler Chevrolet Service Center
4.2 (22)
1810 S 11th St, Niles, MI 49120
(269) 683-1710
tylerchevy.com
Claimed
Service options
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Britley Smith
7 months ago
5 stars isn t enough for the customer service I received at Tyler Automotive! My service consultant was Noah and he was absolutely amazing. He went above and beyond My husband and I were well informed about what our vehicle needed and the cost.The shuttle driver, Lily, was super nice as well! I m so glad we found a place we can trust. Thank you Tyler Automotive!
Nancy Hall
5 months ago
I have been going to Tyler for 6 years to service my 2014 Chevy and I've always been happy with everything. Noah was especially helpful during my service of Oct 2023.Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Brakes, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Brakes, Oil change
leroy johnson
6 months ago
I needed some tires mounted on wheels I just bought and they did a great job for me. Will use them again.Services: Tires, Auto tire replacementServices: Tires, Auto tire replacement
Adreanna Buckley
2 years ago
Absolutely amazing their customer service skills are above and beyond. I originally went to Lochmandy in Elkhart and maaaaan that was a mistake they wanted to schedule me two weeks out and charge me an arm and a leg. Tyler's was fast and efficient worth the drive if not in your immediate area. I will forever sing their praise cus they saved me when I needed it. Tim was who helped me and he was the bee's knees. 10/10 would recommend
Darlene Downs
3 years ago
Service area staff has been awful every time I ve taken my vehicle. Unpleasant and patronizing. I took my jeep to get an oil change there only because I had a coupon. They told me the coupon wasn t for the full synthetic oil change with the type of oil my jeep needed. Fine but then stated well, that would be a good coupon, huh while snickering. Also, No one in the service area was wearing masks! I ve driven 45 minutes to buy my last three vehicles and will not return to this awful dealership.
Chris Brittain
6 months ago
Was spot on, great service got me in and out quickly and professionallyService: Oil changeService: Oil change
Nichole Goodger
5 years ago
I took my postal Jeep to Tyler's for an exhaust fix, and asked for a thourough maintenance inspection since I was about to return to work from my maternity leave. I told them took look over it thouroughly because Christmas season was coming up and I needed it to run in tip top shape for the next 2-3 months.(Mind you, I just bought this Jeep one year ago and has been running like a charm and I get ALL maintenance on it timely).They gave it a tune-up and fixed a transmission leak. $1,600 they charged.I had gotten a call from Tyler's as well saying that my Jeep was on their "pre-owned hot list" and they were "ready to make an aggressive offer for it". I responded with, "of course it is, I'm one of the many customers who was frequently calling you requesting one of these, and I had to travel all the way to Oklahoma to buy this Jeep". (It's a right-side steering for postal service). They hang up the phone on me.Two days later there was transmission fluid all over my garage floor. I called them back, and they took the Jeep back and they re-fixed that at no charge.Now, 4 weeks later, my engine is running a bit rough as I accelerate. There's also a mild chirping sound as I'm idling.Excuse me? When I brought this in for a preventative maintenance checkup? AT A DEALERSHIP!?I'm feeling a bit like they wanted something to go wrong so I'd give it to them for their offer.Sorry Tyler's, this is my career vehicle. I need it to make a living. I know dealerships can refurbish cars to make them run great for resales with warranty, which is why I took it to a dealership for the maintenance. Not to mention your (male) clerks at the garage desk don't seem very friendly or focused on having a repore to gain returning customers for continued business in the shop.I'm going to Lochmandy today to have them look it over. Shame I have to drive all the way to Elkhart instead of just relying on my local Niles dealership.
Shaun Wilson
3 years ago
I had to call to see if my tuck was done never received a call..and the radio messed up on the way home..so I had to call again and the service writer said he would call me back umm never didvery poor communication...
dale patzkowsky
7 months ago
Great atmosphere, really good people, highly recommendService: Oil changeService: Oil change
doug conner
8 months ago
Great service and fair price.Services: Vehicle Inspection, Oil changeServices: Vehicle Inspection, Oil change
Brenda Parks
6 months ago
Great service and great staff!
Brent Fouts
7 months ago
Mark and Greg are the best in the business!Service: Auto maintenanceService: Auto maintenance
Willie Lewis
4 years ago
Talked to service department and mechanic and they basically told me they had to tear down a new engine dishonest people just guessed at my problem and told me what I already knew and charged me $100
john long
6 months ago
Great service and helpfulService: Steering & suspension repairService: Steering & suspension repair
Jackie Stevens
4 years ago
Free entertainment, nice atmosphere, good service and yummy food.
Stephanie McDonald
7 months ago
Best service ever!!Service: General repairs & maintenanceService: General repairs & maintenance
Mick Hunsley
4 years ago
Very quick service and under warranty !
Mark Vanvynckt
8 months ago
stellerService: Auto engine diagnosticService: Auto engine diagnostic