Marsh Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael James
a month ago
I ran into an issue with my truck. I gave them a call because I had often seen fair pricing and good work done by them for those at my company. I called to see if they could fit me in, and they said to bring it in the next morning they open. They went above and beyond to get the repairs done and get me back on the road within a day. I appreciated the assistance.

  Chucky D
4 months ago
My car broke down yesterday. I was having a horrible day. Got my vehicle to Matt at 3pm had it back the next day (today)before noon. Went out of his way to take care of a life long customer. I appreciate it sooo much.. Merry Christmas.. because of Marsh Auto

  todd hoath
2 years ago
Want to thank the marsh team for doing an emergency fix on my vehicle. Glad to have up and running In a pinch especially with being 2 hours away from home. Would recommend in a heart beat for them to be the first call

  Autumn Merrill
8 months ago
Called Marsh Auto Monday, and spoke with Amanda. It was so nice to hear a pleasant voice on the other end of the phone! She had my car towed to their garage the same day I called. Matt called the next day, Tuesday and told me what was wrong with my car in detail. He gave me a quote and I was able to pick up my car the very next day. I just want to thank them for being courteous, Matt for his explanation in detail of what was wrong with my car, their promptness, and their ability to communicate with me as to when my car would be ready for pick-up. Thank you so much!!!!Services: Electrical repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Auto maintenance, Oil change

  Lauren Hendrick
10 months ago
We love Marsh Auto! We have been going there for several years now and always have a great experience. We feel they are fair with pricing and upfront about the issues with our cars.

  M.E. L.
3 years ago
My normal mechanic wasn t able to fit my son s car in this week. I really wanted to get his oil changed and car inspected in preparation for two weeks of commuting 4+ hrs/day to complete certification for his new job. I called Marsh Auto Repair and they were able to fit him in. Their customer service rep was helpful and friendly. A few hours after our scheduled appointment, I received a text with a like to a detailed report of the work that was done, the work that needed to be done soon and work that is suggested to be done in the near future. Everything was easy to understand and pictures were included. With just the click of a button I was able to see the estimated cost and approve repairs to be done.When I called with a couple of questions they were answered quickly and in a professional but friendly manner. I couldn t be more pleased or impressed. Marsh Auto Repair has earned a new, loyal customer who will recommend their services to anyone who asks.Services: Air & cabin filter replacement, Brakes, Oil change

  Vladimir Radivojevic
a year ago
Matt and his entire team are exceptional and provide Class A service. The work is always done right. I've been taking my vehicles to Marsh for several years and I am always thankful for their superb work. Get your vehicle to Marsh!

  June Niermann
3 years ago
Just one simple phone call to Marsh and arrangements were made to have my vehicle towed and repaired by the next day. Very convenient. Very trustworthy. I've sent my Dad and his truck repairs to Marsh as well. Dad approved!! What a gem in Niles.

  cameron byington
3 years ago
I needed to get my brakes checked. Marsh Auto was the only place that I could find that was open on Saturday. And their drop box allowed me to leave my car there, and pick it up after work hours. The way that they were able to accommodate my schedule was a big selling point for me.Aside from that, they were very knowledgable and professional, and reasonably price. 5/5 from me

  Alicia Coultas
3 years ago
Marsh's saved me so much money on my car. I was scared that I had transmission issues (which I did), but they did research of their own and found out that I qualified for an extended warranty elsewhere. They could have easily let me pay for a whole new transmission without me knowing about a warranty. I have so much respect for these workers after this, and I'll definitely bring my car back in the future!

  Alisa Parrish
5 years ago
My last-minute heroes during the polar vortex of 2019. My car would not start, my trunk would not latch, and my hood would not latch fully. I got a jump start from a neighbor, tied the trunk down, and made a few quick calls just a few min before 6pm to see if anyone could get me in. Marsh agreed to hang out a little longer until I got there. I arrived a few min after closing and they went above and beyond. They were patient, kind, and fair. They fixed the latches (just heating and lubing them up a bit because they were very frozen) at no charge and replaced my battery all in less than 30 min. A few weeks has passed and everything is still working great!

  Nicolas Schuck
a year ago
Have been a happy customer for many years. Their depth of knowledge and expertise are unmatched. Marsh s is by far the best place around!

  Tom Richards
4 years ago
Being from out of town, was concerned about getting the brakes looked at on our motorhome. Got a recommendation from a local to check with Marsh auto repair. Talked to Josh and he gave me the confidence to have them check out the rig. Discussed all the issues I needed addressed. And he wanted to make sure that they could get the parts before they committed to doing the work. Anyway they checked the RV and determined we didn't need brakes. They performed work on other issues and had us on our way in a day. Thanks to the crew at Marsh,,!

  Kotogaeshi
6 years ago
Marsh Auto is by far the best. They know what they are doing and they will take care of your vehicle and provide you excellent customer service. Jim is a upstanding gentlemen who will communicate with you and will treat you well. I can't say enough about these guys and I am a loyal customer. Go to these guys!!!!!

  Franklin Huff
6 years ago
Dropped my vehicle off Monday. I was told my vehicle would be ready Tuesday or Wednesday. I received no phone call. Had to go into the shop in person Wednesday evening to be told that it would not be ready till Thursday. Again I received no phone call telling me when to get my vehicle. Called the shop Thursday evening and was told it would be ready Friday. Again I received no phone call letting me know that my vehicle was ready. Went to the shop in person on Friday evening and was charged an extra $65 for repair I didn t ask for. Even if the repair was necessary I would ve at least liked a phone call letting me know my bill was going to be significantly more than what I was quoted I will not recommend this place to anyone else.

  Dr. Timothy W. Curtis Ph.D
4 years ago
1 star is one star too many!The "technicians" are merely "parts swappers" they will keep putting on new parts until they finally get a result. My truck was idling a little rough. I put new plugs, wires, distributor cap and rotor on it just to give it an update. It ran better. However, it still idiled roughly rpms would rev up and then idle down so far that it would almost and sometimes did die. Has to restart many times when at a stop.Drove it to Marsh auto repair.....BIG MISTAKE!I was contacted and told that it needed a complete new distributor and that they could have one overnight for a higher fee. I replied that I didn't really need the part overnighted. They did it anyway. That same day I was contacted and told that my truck needed a new ignition module and a new coil which they got locally. The same day I was contacted again to inform me that they were going to replace the spark plugs and wires and that they were going to replace the thermostat and the antifreeze. I explained that I had just replaced the plugs and wires a week ago. When I was contacted the next day they informed me that the distributor which was overnighted was the wrong one. No charge for the distributor. However, they would not waive the overnight fee. They replaced all of the above stated parts (without my authorization).They said that my truck was ready to go and running like new. I arrived at their shop and discovered that there was two ignition "diagnostic charges" for $99.00 each. And, a cooling system "diagnostic charge for $99.00. They stated that they discovered that the distributor lock nut was just a little loose and they set the timing with the original distributor and replaced the distributor cap, rotor and ignition module. The labor charge for all of the above described "replacement parts" was $798.28 plus 3 "diagnostic charges" at $99.00 each. Plus "overnight shipping charge" for the wrong distributor is $54.67. The parts total was $478.48. Additional miscellaneous labor fee of $168.28.Please keep in mind that this is a 1986 Ford F150 300 inline 6 cylinder engine. Total bill including "miscellaneous hardware" charges was over $1600.00.I SERIOUSLY have to warn everyone to avoid this establishment!!!!They would not release the keys to me until the bill was paid in full. We settled on an even $1,000 just to get my keys and I had to sign an agreement that I would not contact an attorney and that I would release them of any obligations.My truck ran exactly the same as when I dropped it off. I took it to Jason's auto repair in Edwardsburg. They replaced the positive wire to the coil and charged me $38 and change. My truck is now running just fine.BEWARE THEY ARE CROOKS !!!!!

  Margaret Demko
6 years ago
Matt, Jim and the rest of the team are great. They are very responsive whenever we need anything with any of our cars. They are fast and efficient and the work always gets done right the first time.

  Winona Harmon
4 years ago
Want to bring your own parts for a repair to save money? HA! Nope! They jack up labor rates if you buy your own part. Also had the misfortune of them diagnosing a car failing to start, and they told me it was the fuel pump, which was a 700$ quote from them. Upon realizing that was highway robbery, I found out from another shop that offered to do it at 2/3 that price that it was just a switch that flipped that cost nothing. In short: they charge too much for labor and have a large markup on parts, and often fail to diagnose problems or misdiagnose them. Usually people have to go to a dealership to pay this much and get screwed this hard. Go somewhere else.

  Ch�rie Bittle
4 years ago
Matt and the guys, are Awesome. Did great work. Fixed only what was needed!!! The cost was spot on!! I recommend everyone I know to bring their vehicles here to be fixed/ tuned up.

  Christopher giroux
4 years ago
Charge my girl $65 for a hose that is $14. Then charge her a half hour labor for a 15 second job. Just goes to show that places like this take advantage of females. She'll never come to your shop again.

  Steve Weldy
6 years ago
Great service, as always! Trustworthy and reasonable. They will try to squeeze you in if it's an urgent repair. Much appreciated. Thanks, Matt and Jim!

  Angelique Holloway
2 years ago
This Mechanic kept my truck for almost a month not to mention I brought my truck in when he told me broke my break caliper didn't tighten my sway bars engine light was still on he made my situation worse I almost got into an accident cause of my truck was leaking break fluid not a problem I had before fuel inlet light came back on they asked me to tow my car in you gotta be kidding me and completely over charged me almost $2,000 with my insurance for parts that were a few hundred dollars this is not a good place to take your car or truck do your homework

  Terry Crowel
5 years ago
Very good mechanics and honest owner. Priced just right on repairs to my vehicles.

  jackie scoggin
4 years ago
Top technician has his degree from Ferris State College. . Work at many years at Tyler Linville and Campbell Ford.

  Jacqueline L
4 years ago
Friendly, kind and caring staff. I will definitely be going back for my auto needs and repairs.

  Jessica Marsh
6 years ago
If you want it done right the first time, go see Matt Marsh and his team. Simply the best in the area!

  Michael Reed
a year ago
Fixed the service van faster than expected. Thanks!

  Jessica Marsh
6 years ago
Matt and his team are honest, dependable and can fix absolutely ANYTHING.

  nu2tune
6 years ago
They do excellent work, however they need to work on calling the costumer back when they stop in...

  beach bum
5 years ago
fantastic service !! and the service manager always goes above and beyond !! always the right repair, the first time, the right way ....