G & G Auto Service
4.4 (59)
2522 Juniper Rd, Niles, MI 49120
(269) 684-8192
gandgautomi.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
G & G Auto Service is a car repair and maintenance service located in Niles, MI. They offer a range of services including transmission, air conditioning, steering & suspension repair, wheel alignment, brakes, and more. The company is known for its accessibility features and payment options, making it convenient for customers.
Services offered: Transmission, Air conditioning, Steering & suspension repair, Wheel alignment, Brakes.
G & G Auto Service Reviews Summary
Pros
- Honesty and fair pricing
- Knowledgeable and efficient technicians
- Great customer service and accommodating staff
Cons
- Inconsistent quality of workmanship
- Issues with accuracy in repairs and installations
Suggestion
Improve attention to detail during repairs and installations to ensure accuracy and quality.
Positive Words
Great, honest, fair, accommodating, knowledgeable, efficient
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brian Williams
8 months ago
I had this company change out my transmission with a new one. They left bolts loose on the transmission, didn t have any lock tight on any of the bolts. They didn t even put the bolts back in for the transmission mount. Would not recommend to anyone very sloppy work!Service: TransmissionService: Transmission
Sapharra Irino
11 months ago
My vehicle is very old and very much a beater. These guys were completely honest about what they found (or didn't find in the case of my missing sway bar) and about if she's drivable and what we can do to be safe, since pouring more money into her may not be worth it with the state of her frame. They didn't push repairs on me, they didn't tell me to junk her, they just said they would still drive her in town themselves and that they'd tell me if they wouldn't drive her, and just to be careful with her and to call them if we need anything! I would bring this car and any future cars back to them in a heartbeat!
cheap25
7 months ago
Had a good experience with these guys and precision towing. Needed a tow and a tire and the price was very reasonable
Bianca Sizemore
a year ago
Chuck s service is amazing! They have helped us out on multiple vehicles multiple times. They re honest and fair about the pricing and don t price gouge. They care more about the service and it shows. Highly recommend and will be referring anyone who needs it!Services: Transmission, Air conditioningServices: Transmission, Air conditioning
Cameron kramer
a year ago
I do not recommend this shop. I have drilled and slotted rotors on my car, which are directional. They installed them on the wrong side of the car, causing unnecessary wear. They also completed an alignment on the vehicle, which was also incorrect. Causing uneven wear on the front passenger tire. I ended up having to spend more money at another shop, which they said the camber wasn't set correctly. The owner cussed at me and continued to accuse me of not knowing what I was talking about. Though I was a motor transport operator for the Marine Corp, completing PM's on trucks, a tire technician for a tire shop and a certified diesel mechanic. The owner is very disrespectful.Services: Steering & suspension repair, Wheel alignment, Brakes
Cruz 3well
a year ago
Do not recommend! Went to these guys not too long ago to have a fuel pump fixed. They put the metal cover on backwards, fuel pump was put in backwards and bent which made the fuel pump ineffective after so long, obviously. Customer service was also horrible, find a real mechanic these guys are not it.Service: Brake service & repairService: Brake service & repair
Todd Scott
4 weeks ago
Great service and fair pricing.
Scott Saunders
a year ago
I always trust G&G for my family's vehicles. Chuck is always honest and explains thoroughly what is going on. Fair prices!
Alexis McCaffrey
2 years ago
PLEASE DIRECT YOUR BUSINESS ELSEWHERE. My mother-in-law unfortunately had a wheel off passing through Niles, and this place was the place she chose. My husband and I BOTH work in automotive management and we paid the bill, so of course our standards will be higher. My mother-in-law called after getting the car back stating she's too scared to bring it to one of our shops to finish up anything else that needed to be done. So, she stopped at another place in three rivers. They said she had a brake problem also, but the big issue was the bearing that wasn't changed which happened to have cost 120 at G&G. My husband called to rectify the issue and the owner of this company had the audacity to get very verbally aggressive and tell my husband to send him our address so "they can settle this". I'm appalled at how the owner fumbles his business and truly hope nobody else makes the mistake of going here. Low class business with matching service. The way this guy does business is why the automotive industry has a black eye.Service: Brakes
mann jaye
4 years ago
I have my 2006 infinity M45 there right now. I saw great reviews so I figured I would try them out. Update coming soon!!So they replaced almost everything in the right rear tire. Great job, seem like they were gonna do everything they could to make sure the job was done correct. I did have to take the car bvb ack to them twice for them to fix the alignment. Never got it right. Also contacted them about engine knocking in my 4.5 liter V8 engine. I was told over the phone, I don't like working on those". So I will never go there again. I'll stick to Veldmans in South Bend that can repair anything on any car.
tonda greene
3 years ago
My car was leaking coolant and temperature guage was rising a little above half. The car was still running smooth and not making any noises whatsoever. I took my car to G & G to have them check to see if it was the water pump. G & G called me later that day and told me they checked it out and it needs a water pump & timing belt kit. I was quoted $575 for labor and parts, so I told them to go ahead and fix it. The next day G & G called me and said the job was complete BUT when they started the car the rod bearing is rattling really bad and they wouldn't suggested I drive it 5 minutes to my house. I told them the car was not making any noises when I dropped it off so the mechanic told me he would only charge $175 for parts and not charge for labor. I drove the car home fine and it runs smooth and the temperature guage no longer rises. I drive the car 20 more miles to another mechanic who said its definately not a rod bearing and most likely a loose belt or something similar. G & G just didn't want to take everything back apart to see and correct what they messed up. I will NEVER take another vehicle there!!!
Mel Williams
5 years ago
G&G Auto has serviced my vehicle for more than 5 years. They have always given me excellent, highly qualified service at an affordable price. G&G Auto is one place I know I can trust for all my auto service needs.
Jameson Parker
2 years ago
These guys are top notch, you will not get service like this at most other shops. They got my car in for a break job that it very much needed and were overly accommodating with my schedule.
Cheryl V.
5 years ago
Great place to go for repairs! Fair pricing and they actually Keep their Word!!! If they say they will start on a certain day & you can pick up your truck at a certain time, They Actually deliver!!! Thank you!
Dorothy Gregory
3 years ago
Ive been with g&g for a lil over 2 years and they have always repaired my car right away and did excellent work thank you G&G auto
brian young
2 years ago
Extremely helpful people. This place is where you should bring in your vehicle for any type of repair or oil change.Ask for Chuck, couldn't get anywhere better.
Amanda Houser
3 years ago
They are a good place to take your cars too. They treat you good and they work with you on the prices
Shawn Heston
4 years ago
I ve gotten my oil changed here several times and the service has been above and beyond. Knowledgeable technicians, fair prices and timely service.
Kateryna Lamore
4 years ago
By far best repair place! Very knowledgeable, efficient and great service! They will go above and beyond!
kari suhanosky
3 years ago
I highly recommend G&G service! They are honest people and truly care about the safety of their customers.Service: Body & TrimService: Body & Trim
Teddi Kella
6 years ago
Great service, prices, and turn around time. Been there for two big repairs. Highly recommended.
Dave Knebel
4 years ago
Very nice people who know what their doing and job will be done right and there pricing very fair I recommend to everybody
Bridgenia Luna
2 years ago
Best auto repair shop ever!!! Be sure and ask for Chuck.Services: Exhaust, Auto engine diagnostic, Brakes, Battery, Oil changeServices: Exhaust, Auto engine diagnostic, Brakes, Battery, Oil change
Ben Leslie
2 years ago
Great service and you can trust them.
Jason Jenkins
7 years ago
They have great service and treat you very well!
Buddy Farr
6 months ago
Great service!
Nicole Adam
4 years ago
Great service, friendly and reasonably priced.!
James Barcus
2 years ago
Replace an engine for me if it last the warranty will up grade
Justin Bortz
3 years ago
Great customer service and great prices
Brooke McCray
4 years ago
Super awesome mechanics and super awesome prices.