Newaygo Auto Sales & Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brandon Petrowski
a week ago
Salesman Aaron was nice, but the prices were insanely unreasonably high. After their "big sales event" was finished, their website had the vehicle we were interested in listed $4,000 less than they were trying to sell it to us for.

  Jason Dressler
3 weeks ago
Completely unprofessional and had a scheme sales program going on to lure you in to test drive. I actually felt bad for the young salesman who was trained here. What a dishonest approach this place had going on. All it really takes is honesty to sell a car and this place is far from practicing that approach

  Justin Norris
4 months ago
So I m normally not one to leave reviews but I have to in this one in 2015 i leased a trailblazer from this place within a month it needed a new motor sold it to me with blown head gasket then I had to contact the news to get it fixed the new motor wasn t much better sounded horrible anyway luckily I took it back and was able to get outta the contract now like 5 months ago I go back desperately needing a vehicle they show me this nice 2015 jeep Cherokee latitude wasn t my style but it was a Jeep and I love jeeps anyways bought it with exhaust leak with promise to be repaired when the new part came in brought it back to get it fixed they acted as if they never said they would fix it lol however thankfully they did fix it then within a week I had to buy a new tire had 4 nails in the old one and they were definitely in it a while then few weeks later the car would shake at highway speeds and especially if you had to break just as im trying to get that figured out now the rear end needs replaced shop told me it s been leaking outta the rear driver axle so the pinion seal bearing went out I ve not been able to drive this car for over a month but im supposed to make payments on this POS i was sold once again smh like did it even get looked over by anyone or did yall just pawn it off on me without even Looking at it? Its gonna cost me anywhere from 1000-4000 to fix it like I came to get a newer car with hopes id finally get something that last NOPE!!! Sorry not sorry ill never be back nor will i ever recommend anyone here!!!

  Penny Kerkstra
6 months ago
She was ticketed for pulling out in front of me, and I found myself scrambling to replace a vehicle I loved. Was looking for something very specific, found one at Newaygo Auto. Daniel was very professional and quick with communications; I would highly recommend working with him as he exhibited integrity throughout our transaction.

  Leanne Roesler
7 months ago
Great experience. Daniel is very helpful and friendly. Was able to purchase same day.

  Shawn Baker
a year ago
Driving Michigan's potholes (roads) I had a rear suspension toe link brake while driving in Fremont, (over the railroad tracks). I called Brad at Newaygo Auto Sales & Service for help. Brad suggested a towing services to help me get my vehicle to his business, in order to get the repairs that were needed. My vehicle was dropped off late Saturday afternoon. It's early Monday afternoon, and my car is running great. I called Brad in my time of need, because of his PROFESSIONALISM and GENUINE care for the people he interacts with. I knew that he and the amazing staff at Newaygo Auto Sales & Service would have my car back on the road quickly. They didn't let me down. If your looking for a quality used vehicle or exceptional service, don't miss out looking elsewhere. You will find what you need and what your looking for and so much more visiting Brad and the guys at Newaygo Auto Sales & Service. Thank you once again Brad and the guys in the service department for your professionalism, care, quality and service. You will always have my respect and continued business.

  J.R. Surrena
a year ago
Bought an F150 and after 1,000 miles I am paying $5,000 to get a new motor in it. I was told that a bad alternator was why it wasn t running right.

  Tegan Hauck
3 months ago
Brad and Daniel were awesome to work with! Love the new truck! Thanks again fellas.

  Esmeralda Alvarez-Ceja
5 months ago
I got my 2017 Cadillac Escalade here, thank you Daniel for your tremendous help and patience! I m in love with my new vehicle!

  Trisha Speer
4 weeks ago
Got me into a great vehicle didn't think my credit would allow!! Thank youDaniel!!!!

  young & free
2 months ago
Very helpful getting my my first vehicle very quick and 10/10 would recommend

  Brian Robinson
4 months ago
Great staff willing to help you thru the process of getting a car even if you don t know squat.

  Robert Smith
a year ago
Terrible experience. Got a call from sales associate saying there was a liquidation sale. I asked what the prices were and they refused to give an answer because you name your price. So I took time to drive an hour there and back because I told the sales person over the phone I wanted to pay cash for a car and he said we will make something happen. As soon as I get there I am sat down at a table and I tell my budget. I am then pressured to finance a vehicle, which I said I would not take any part in. I m told I cannot buy anything with my budget, which is not the issue. They then proceeded to move to the next person saying they would get back to me. I was then left there to wait and wait until I was told there were no cars within my budget, which was only prompted because I asked if I should stay or leave. I asked why I couldn t know the prices of the cars beforehand and they just shrugged their shoulders and moved to the next person. I felt very disrespected and very angry that they wasted my time. If I could leave 0 stars I would. I have never left a review before but I had to for this. Definitely follows the stereotypical sleazy sales people just trying to get you on the lot to pressure you into financing a vehicle. I can t believe I wasted gas money on this.

  James Barnes
a year ago
On short notice, I asked if they could get our car in for a check engine light. The next morning I took it in and before noon we had our car back for less than the quoted price. Thank you Cade for your great service!

  Amy Schuelke
a year ago
We went in this morning and dealt with Brad. He as wonderful. After going into Grand Rapids yesterday and being defeated....this was an amazing experience. He was very pleasant and after we came back from taking a test drive he had us in a car within an hour!

  sydney behm
8 months ago
We had a great experience buying here! Salesmen were amazing at helping us get into the vehicle we wanted and even stayed after hours to make it happen!

  J J
a year ago
We bought a Ford Edge in February-2022-unfortunately they kept it for 3 weeks supposedly fixing a few issues - unfortunately since we purchased it we have had to repair the broken front ball joint, wheel bearing, power transfer unit, shocks, and struts. Over $5,000 in repairs. We are an honest family and even with knowing a lot about car repairs we were fooled. Unfortunately the worst part is Brian the owner never returned calls. At least have the courage to be professional and call honest people back. Do not recommend not even 1 star.

  Brandi Rolston
a year ago
Daniel was super helpful, quick to respond and made our experience great! The mechanics addresses our concerns that day. We are happy to have done business with Newaygo Auto Sales!!

  Tracie Stempien
2 years ago
Brad at Newaygo Auto Sales is just great. He stayed late, very late, to accommodate me while I test drove many vehicles and fussed over my choices. He was super fast doing all my paperwork, that was the easy painless part. After my purchase (which I LOVE), Brad continued to assist me with different settings that needed programmed and had a professional and reliable answer to each and every question I had. Go to Brad!! You will not be disappointed!

  Joe Heible
9 months ago
Excellent service. Friendly and willing to work within our budget. Left with a great car at a great price.

  Monte Maynard
9 months ago
They were very helpful and bend over backwards for people definately will go to them in the future again very nice people thanks a lot guys. They also stayed passed there shift to help us. They got back to us quick and they were very helpful 3 years later. I love this place Brad the sales man is a very nice guy and understanding.

  Paul Adomaitis
11 months ago
Very friendly people to deal with. Nice place of business with a good selection of vehicles. I highly recommend checking this place out when looking for a new vehicle.

  Nick Elve
10 months ago
Rude. They won't deal on any of their prices at all. Over priced vehicles as well. If you don't have their asking price. They won't talk to you. I definitely will not go back.

  Eddrena Shepherd
6 years ago
I was so unsure about buying a new car but Newaygo Auto sales and service made me feel so comfortable almost like family. They seen my budget and helped me get my dream car and I love it. I am so HAPPY!! So I would like to thank Tracy Doug and especially Mike for going above and beyond to make this a great journey.. I would recommend this company to anyone. I plan on buying my son car there as well you guys rock thank you so much for your service and kind hearts.

  Barb J
4 years ago
We had a very positive experience with Newaygo Auto Sales. We live far away and appreciated that the information and pictures about a vehicle I was interested in was sent personally to me from Brad. There was no pressure whatsoever when we did make the trip to test drive and make a deal. They were very helpful in securing a loan for my new vehicle and getting me into it and back home as quickly as possible. Although I love this car and have no plans of selling it,, we would definitely return to Newaygo Auto Sales for our next vehicle. Thanks Guys!!! :)

  Kendra Barriger
7 years ago
My husband and I were in communication with Doug Silvers from beginning to end on our purchase of a 2011 Jeep. He exhibited honesty, a passion for his job and did not try to sway us from what we desired. He stayed long past his shift in order to meet us and work with us. He definitely made out 3 hour drive up to Newaygo well worth it! We appreciated his easy-going and down-to-earth attitude, while also doing all he could to make the transaction smooth. Couldn't be happier with our new car! We won't hesitate to share our experience with others, thanks!

  Barbara Simmons
a year ago
I agree not even worthy of the one star. I purchased a car Volvo February 7, 2022. By March 4, 2022 it was completely out of oil. (Which I checked dip stick when test driving). Turns out, it needed 2 back tires (in an AWD vehicle in michigan about killed me in the winter), ABS control module malfunctioning, coil pack, timing belt and a list ridiculously long for a car I'll be paying for, for another 24 months. So in less than 4 months of having this car over $1,500 in repairs needed to make it safe. I wouldn't ever recommend this dealership. I tried to talk them down on price the one guy said yes, the other said no and of course I'm a single mom trying to make ends meet. EDITED COMMENT AFTER DELEARSHIP JUSTIFIED BY STATING THE CAR HAVING BEEN SOLD AT OVER 193000 MILES(IS THAT NOT A GOOD REASON TO HAVE MARKED DOWN THE PRICE) AND VOLVOS ARE KNOWN TO BE RELIABLE WITH HIGH MILES. I JUST THINK IF YOU'RE A DEALERSHIP YOU WOULD WANT TO SELL QUALITY RELIABLE CARS.

  Golden Luna Lou
5 years ago
I took my car the to have some repairs done and I am extremely happy with the service I received. The service guy Mike is very knowledgeable and has great people skills. He showed great interest n wanting to know the issue I had with my car and took care of it n a timely manner. Everyone there is very kind they also have excellent rates. I will definitely b recommending them to everyone I know.

  Sandra Bassetto
6 years ago
My car died just before I had to drive 400 miles and they sent a guy over to help me then got my car in right away and got me in the road to meet my commitment. The best part is that they not only fixed it, they also checked it out to make me feel safe in driving that distance as well. The staff was very courteous and helpful, especially Brandon in the service department. Thank you Newaygo Auto Sales!!

  Trenton Schipper
2 years ago
I had a good experience purchasing an f-150 through newaygo auto sales. They agreed to change the front rotors for me for free, which was very kind. Come to find out 4 months later when I am trying to change brake pads that they overtorqued and warped the lug nuts. I find that very unprofessional and it causes me a huge headache. I would not recommend getting your vehicle serviced here.