AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Todd Nagel (Nags)
a month ago
Great parts store to deal with. When I needed a hard to find part for my ride they were the only place around that had the part and were willing to deliver it to me since my vehicle was out of commission.

  Roxanne S
a year ago
I made online purchase was notified order was ready for pickup. When I arrived I was informed that the part they had in stock was a used core . ok mistakes happen . Also told me they were having it delivered form another store and should arrive shortly. So. I waited. I have waited over three hour for the part. Then I called the store the part was coming from and they tell me they still have it sitting on the counter waiting on a hub driver, to pick it up . When I was already told it was on its way.

  Desmond Finch
2 years ago
When I got to the counter Thomas unenthusiasticallyhelped me and I had to explain my vehicle in perfect detail multiple times and he said I don t understand each time and started to get rude with me about the matter. The manager overseeing the whole thing from a distance looked distressed at his employee and sought to help me and he was very helpful and professional. Will be waiting for anyone else to help next time instead of having to receive it from Thomas.

  HangedBigD
a year ago
Ordered part Saturday morning, was told the eta on the part would be around 2pm the same afternoon. Arrive 2 30 pm only to be told the eta would probably be another hour or so. Wait another hour and make a 3rd visit to the store seeing as I already made the trip to the store and did not feel like returning home. Was told then that they had no idea on the eta on the part and would probably be in next morning. Store proceeded to then call me 10 minutes before closing time that part had arrived. Cue 4th trip store Sunday morning. Did not have part on hand to compare it to but closely resembled previous part from memory. After several hours of re assembly of vehicle in rain discovered I was sold the wrong part. Returned to store for refund and file complaint. Was offered no explanation other than the supplier for parts on weekends had been switched so the 2pm eta was completely a guess. And was offered no discount, apology or anything. Would never willingly purchase any other vehicle parts here unless it was a last resort.

  Meat Popsicle
2 years ago
Great staff. Casey in particular went way above and beyond in helping me we an issue I had with a part. Great job and I ll make the trip from fremont from now on to get my parts there.

  Laura King
a year ago
I don't know anything about cars so when my check engine light came on they were very reassuring that it's not something major got the part already and just very friendly crew over there

  Paulina Osorio
3 years ago
I really recommend this place. The staff was very friendly and knowledgeable especially Mike who went above and beyond this morning. Again thank you so much!

  Tayler Parson
a year ago
Ordered a part and they guaranteed me it would be there the same night never showed up they said it would be there the next day and gave me the run around of excuses and now they tell me that there was a glitch in the system and my order was never ordered

  Marty Ace
a year ago
Bobby was super helpful to me and went above and beyond. He was also very pleasant and cheerful.

  Manda Cherise
2 years ago
Andrew is always such a help! Very knowledgeable and polite! Sure do miss him at the Cedar Springs Autozone though, Newaygo is lucky to have him!

  Danyelle Warner
a year ago
Employees a great. Never have hard time like some auto parts stores

  Brant Gielow
a year ago
People here are friendly and helpful. Nicely Managed store.

  Kimberly Kipp
2 years ago
They answered all my question I had. Andrew helped me and went above and beyond what was expected. If you ever need anything go to Auto Zone. Awesome customer service.

  Susan Scraver
2 years ago
I believe it was thee very first AutoZone I have been in that was So Clean. That I had to add pictures of the bathroom even.The Workers where very polite.

  Brittany Jackson
2 years ago
Great team and very knowledgeable. Andrew helped me find what I needed for my car! Thank you for your awesome service

  Theodore Stone
a year ago
I can trust them to get me the right part and great prices.

  Chad B.
a year ago
Wow. Very friendly employees, and the prices aren't awful. I'll be back!

  JUNKYARD DAWGS OFFROAD!
2 years ago
Good reliable. There rewards program is awesome. Spend so much and get a 20 dollar in store credit

  George Barnes
2 years ago
This Place had exactly what I Needed. Customer service was Great. Andrew Deserves a Raise, that's for Certain.

  John Field
2 years ago
Great vist got stuff for oil change parts man knew what I needed and was very helpful and knowledge able will be back .

  Richard Fuller
9 months ago
Very helpful exchange my battery with no hassle free of charge.

  Casey Bousho
2 years ago
Former employee. The only guys worth their salt are Tom and Andrew. The other kids play around more than they work. Overall, the experience was mediocre.

  Joe Jefferson
2 years ago
Went to this location to buy parts for my truck and the cashier Josh was super helpful. Love the staff and new store!

  The Wanderer
2 years ago
Nice clean store with helpful staff!had what I needed and was on my way!

  J.R. Surrena
3 years ago
They continue to make rewards, returns, and purchases as simple as possible! They continue to be my go to the majority of the time.

  Shari Gardner
a year ago
Just learned parts that come with a warranty. Never knew that was a thing.

  Skippy the dark one
3 years ago
Very helpful and know what they are doing. My #1 shop for all my parts

  Charles Glover
2 years ago
I like costumer service , but not as soon as you walk in the doors they are on you , what you want and get out , I like to look around and see what else I need .

  Shy
3 months ago
Amazing people

  Robert Thurkettle
a year ago
Made a call, verified the battery I wanted was available. Bought it, took home installed.