Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Deborah Logan
3 months ago
Coldest day of the year. Went in for new battery. Great young man installed it, and I was good to go. BTW, Auto Zone across the street wouldn't install. Said it was too cold out.

  Corey Marston
4 months ago
I absolutely love this Advanced Auto Parts location. The staff is always helpful and informative. The store has what I need and if not, they ll get it! I highly recommend this store!Keep up the great work!

  Greg Mcclure
6 months ago
Shout out to Dylan G. We installed two new batteries in my Ford diesel. Found a corroded battery terminal that needed replaced. With his help and the right parts in stock, I was up and running in 40 minutes! Keep up the excellent customer service!!

  Hayley Marie
9 months ago
Dan was absolutely amazing. He was patient and understanding with the lack of knowledge I have when it comes to that area of my car. He went above and beyond to help me fix the issue and did a fantastic job not only fixing the problem, but explaining what caused it. 10/10, would recommend going here.

  Brittany Bennett
6 months ago
Gerald was helpful and kind enough to help me up the fluid in my car because I had my hands full with my baby. Truly appreciated.

  Linda Ross
a year ago
It's so nice to be able to stop in and get exactly what you need from a friendly, knowledgeable person. My latest stop was for windshield wipers. After purchasing, they installed them and I was on my way in less than 10 minutes. Such awesome service! Thank you!

  David Ferdinande
a year ago
A dead battery on a Saturday morning almost ruined a family getaway before it even started. Dylan was able to point me in the right direction and help get the battery replaced quickly! Excellent service!

  Daniel Benso
a year ago
Staff is pretty helpful. Better check engine code reader than Auto Zone.. I think anyway. Prices similar between the two. But a truck battery was near $300, got one at Valvoline with my oil change for $100.. big difference

  Daydream Digital
7 months ago
Amazing staff! Very friendly and very knowledgeable! Great job gentlemen!

  Stacy Sourinhavongsa
5 years ago
I really appreciate the individuals who work here! They are knowledgeable and very helpful. They went above and beyond to help me when my car had battery and alternator problems.They are always there for me which is nice to know.they tested my battery for free!they give me advice over the phone.I even saved money buying my alternator there!Thanks !

  reymundo ontiveros
4 years ago
Mr. Lee was very helpful! He was very fast in finding the parts I needed. He also helped me find the best deal for my dollar and provided great suggestions on what to choose from. Wasnt pushy or rushing at any time. felt like I got the best deal when i left.

  Scott McCue
3 years ago
Purchased a battery from here solely because they offer free installation. Service tech refused to do it because there was a piece of plastic covering the battery. Literally all that was needed was just to lift the piece of plastic by hand, no tools required. Took half a second.Bought my battery elsewhere and installed it myself. Lazy customer service

  Adam Pinkerton
4 years ago
Probably one of the worst experiences I ve ever had with an auto parts store. I purchased front quick struts for a friends truck. When going to open the packages and install them, one of them was over an inch longer than the stock one I just removed. The other wasn t even close in overall design to the stock one. I had to drive all the way back to exchange them for a different part number, both part numbers they list as a direct fit.When trying to exchange for the other ones, the staff member was rude and unapologetic. I told them the parts were not right and they shouldn t just put them back on the shelf. The staff member kept saying that it shows it s right in their system. Even though there was a huge difference between both parts they sold me with the same part numbers.Lesson if you re going to shop here, check your parts before you leave and compare with the take off parts first.

  Dragonfly Love
3 years ago
Dont take your amazon returns here amazon says they do the labeless returns but apartently they dont. I get it that is fine but you dont have to be rude as hell about it. In the future when I need something for my car I will not give them my business.

  Susan DeLange
3 years ago
Needed new wipers while on vacation...fellow assisting us gave is the wrong ones. They were detaching. At our local Advance Auto, we were able to get the correct ones...happy with results.***We were happy with New Baltimore, it was the store in the Upper Peninsula that gave us the wrong wipers. Don't want to give our local store a bad name. Thanks for your reply.

  Eric Ostling
6 years ago
Went to buy my own oil for an oil change. I've never done that before, so I wasn't sure exactly what I was looking for. The man at the counter looked up my car on his computer and told me exactly what I needed, he even brought it out from the back room, I didn't have to do ANYTHING. 5 star service, and a 5 star store location.

  Cindi Lee
4 years ago
Great friendly staff .Convenient tool rental for parts needed for a job ( my case a puller for rear brakes )After job was completed returned the tool and they credited my charge immediately .

  john grundy
2 years ago
I'd love to give a review of my shopping experience but I can't because THEY WERE CLOSED AT 5PM!!! ....but the competition across the street was happy to pick up their slack...thanks Auto Zone!

  Mjollnir Peterson
2 years ago
Needed a leaf spring shackle but it was not in stock. Darrel had it delivered from the 14mi. location and ot was there at 3pm. Great service.

  Eric Vogel
a year ago
Good and friendly service. But they try to push you to more expensive things at times when you rent day cheap plate bulbs

  Ken Eckenrode
6 months ago
Great place, employees are very nice

  Robert Cedroni
5 years ago
the staff at advance Auto Parts was able to help me out of a dilemma. I needed a specialty to take off the lights of my tire. They help me out on forever grateful. Thanks a lot guys.

  Brian Underhill Sr (Hondabond 35)
2 years ago
They are the best customer service I've seen in any parts store they even let you in the back

  Raegan Randolph
6 years ago
My car broke down in front of here & was parked for 14 hours and they towed it for no reason, resulting in me paying $300 to get it back. The people here are super rude and think they're the bomb. I will never give this place any of my money.

  Matt Sweeney
3 years ago
Editing my review from 5 stars to one star. My battery had a 3 year free replacement, but I had to pay $33 extra for the replacement because "the price went up"

  StrAng3 MaNiaC
2 years ago
The staff were right on top of my problem and they help me in every way they could. Had exactly what i needed after determining the problem. Problem fixed.

  Travis Clinton
3 years ago
A great place to shop and get parts or whatever accessories you need. The staff is always friendly and helpful.

  Nick Morgan
2 years ago
Useless, been here multiple times and a majority of the workers have been rude or don t know how to help. Better off going to the autozone across the street.

  Victor Emilio (Victor Emilio)
3 years ago
The employees seem to be a little standoffish or distant when it comes to information and helping. Across the street is AutoZone, they're a little more personable and a lot more helpful.

  GMC BOOM !!
6 years ago
Very helpful , cheaper than Richards auto parts. advance auto parts is a lot more friendly. Which makes me want to tell people to try advance auto parts