Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Taylin Kay
11 months ago
I used shanes on 3 different occasions, with each experience far worse than the last. Unfortunately I wasn't aware of that until it was too late. They changed every part except for the ones that truly needed changed. Costing me hundreds of dollars, not to mention they allow a child to work on your vehicles that you spend your hard earned money on. They do not keep you informed on your vehicle, nor do they make sure it's okay to change or do something before doing it. Completely scratched my vehicle up, tried sending my vehicle home with a flat tire on the rear side that they caused. Their solution was snapping my lugnut off to get my tire off! Twice I left there, and 35 miles later my check engine light came back on for the exact issue it was sent there to be fixed. Samantha in the office is extremely unprofessional, meanwhile this place is in serious need of some real mechanics that know what they're doing! Highly don't recommend taking your vehicles here!! If you're looking for an honest mechanic go to Ace Auto!Services: Steering & suspension repair, Auto engine diagnostic, Wheel alignment, Oil change
Jennifer Croff
9 months ago
Update: Is it common practice to test drive a vehicle without oil??? There was no oil in our truck. You're lucky the motor didn't seize. Shane is just mad because he was caught taking advantage of us. Worst mechanic ever. Be sure to check your vehicle for anything broken that he may have zip tied back together. Shane used our vehicle to go to the Eaton County fair. We received a picture of our truck at the fair grounds at 9:30pm. Obviously we called the cops to report it stolen. The cops contacted Shane and he claimed he was test driving it. The officer told Shane that we wanted it back, but he said he was with family and wouldn't bring it back until he was done. So since our truck should have been at his shop after 6pm, we went to the fair and got our truck. since he refused to give the keys or take it back to his shop, we had no choice but to get it towed. After paying the balance and starting the truck, my husband noticed Shane's shop broke something under the hood and zip tied it instead of replacing it, the ABS and engine light were on. He also took the seat cover off the driver's seat and threw it on the passengers seat. We feel very disrespected by him and will never recommend any one to go there.
Jesse Miller
a year ago
First of all I came in there to have my heater core replaced which they gave me a fair price on and fixed correctly. Then I came back to have a ball joint and CV axle repaired. I obviously needed an alignment done after that work was done I am not a car guy and did not know but I assume the alignment was not done correctly because my car was still veering to the left when I was driving. I was told it was a control arm and to come back when I could afford it. I came there to get my control arm done and have an alignment. They charged me $80 for the alignment and I left and my car still was not aligned correctly and was still veering to the left as it was before I had the control arm replaced. I came back and was told that they had to do a bigger alignment where they had to do the camber and caster that to my knowledge is supposed to be done with every alignment, I have a two-wheel drive vehicle it's only the front wheels that needed to be done. So when I return to have it done the right way they decided to charge me an extra $70 because the guy who was working on my vehicle didn't fix it right. I asked them to diagnose a clunking in the back of my car I was told it was the linkages I had them fixed in my car was still clunking then I was told it was the tire rack underneath so I had it removed and it was still clunking so after paying $100 for linkages and having the tire rack removed I still have the clunking in the back of my car and paid extra to have an alignment done correctly. I will not be coming back there my car was misdiagnosed multiple times which made me spend unnecessary money and then I was charged because they didn't do the job that I paid them to do correctly.Services: Tires, General repairs & maintenance
Paul Dollaske
a year ago
Honest dependable friendly A shop that makes me feel comfortable to have work done on my family's vehicle's and prices where you can actually get your repairs done without walking away thinking really that much... I think we've all done that someplace in our life..Services: Exhaust, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto engine tuning, Brakes, Auto maintenanceServices: Exhaust, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto engine tuning, Brakes, Auto maintenance
Celeste Polhamus
a year ago
Wouldnt reccommend this to anyone bad exsperince came from lansing was charged 800$ for them to not get it right had to come back they still didnt fix it wasted time and money plus they beat on there poor dogServices: Steering & suspension repair, General repairs & maintenance, Auto engine diagnosticServices: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic
Shannon Duffey
5 years ago
I had a motor swap done on my vehicle when I received my vehicle back I then had no air conditioning no heat no radio it clunks when I steer left and right it keeps overheating which is supposably a heater core that was just fine before I got the motor change oil leaking brakes not working and so on and so forth. When I tried addressing the issues with Shane he came back in huge defense. He handle that very unprofessional for the amount of money that I paid for the job I should have been able to drive that car off the lot with no problem. Now I have a vehicle with 18 different problems that don't involve the motor that we're not broke before it went there. He was very rude disrespectful not thorough and just did not handle the situation professionally like a professional mechanic should.
Brett Woodmansee
6 months ago
Up charge up charge up chargeWill tell you one thing at the counter and then charge you something different when finished with serviceService: TiresService: Tires
Ryan Stadel
3 years ago
Lying business man, he told me he didnt do any work to my abs system after he'd ran a jumper wire. Now that it's doing it again hes calling me the liar, I'm not a mechanic and I dont know how to deal with wiring. But it's my fault right? He didnt charge me because he was dishonest.
Jeffrey Hodge
5 years ago
Great service. Shane listens well to the customer and then figures out what is wrong. Honest and upfront on the issues and what the repairs are going to cost. If there is a issue, Shane responds in kind and fixes it. HIGHLY RECOMMEND.
Levi Simpson
a year ago
Great little shop. I brought a damaged tire in and walked out with it repaired and good as new 15mins later without having to make an appointment
Mike Tanner
a year ago
I have been in here a few times, from very minor things to more detailed issues. They have been awesome every time.
Ronda Edinger
4 years ago
Great mechanic the not very fast at getting your car back to you.does not keep you informed on what is going on with your car.in the last 6 months he's had my car in his shop 2 and a half months with little to no word on it's progress.when I asked about it he gets very defensive.
Hannah Birgy
3 years ago
Shane's was awesome...great service...fast, and very honest...found our new mechanic!
Joshua Coker
3 years ago
Good service for competitive rates. Small town family oriented. Good turnaround time as well.
Tori michelle Link
3 years ago
Great customer service and very helpful staff. They helped answer all of our questions.
Andrew Dickerson
2 years ago
Best prices around for most any auto repair.
Tim Robertson
3 years ago
Helpful always, fair prices, have no problem recommending Shane's.
David Stephens Jr
3 years ago
Friendly knowledgeable staff, fair prices and quick service.
Ronald Stevens
5 years ago
Great place to go good mechanics and attitude to get the job done
J B
5 years ago
Best mechanic nearby. Cool motherf*cker too. Visit Shane.
littlefeild jake
2 years ago
Had power steering replaced here, good work.
Gerald Gieseler
5 years ago
very nice people. they listen to your need and then act upon it
Dan Bailey
a year ago
Very personal and fair price
Brenda Ward
a year ago
It's a good and honest place
FiftyTwenty
4 years ago
Thanks for getting my mother in quickly and cheaply done.
Kevin Lyon
4 years ago
Excellent service Shane is good person
Kim Gelispie
3 years ago
Great prices and service
Tasha Allwardt
4 years ago
Friendly service, great place
Randy Bryde
3 years ago
Good reliable service
Alexis Norris
3 years ago
Good service