Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jerrid Warner
2 days ago
Please read! As someone else's review had said, "the reviews were promising".Took my car in that was shifting late into 4th and then the last time driven it didn't shift into 4th at all. Car sat at mechanic for just over a month before retrieving it. A week prior to retrieving it, i talked to the mechanic face to face and he tried to lie to me saying that there no codes. The second i mention the code (p1860 torque converter clutch selnoid curcuit) he remembered and said that there was no issue with the code and that he deleted it and he would like to drive it again to see if the codes pop back up. I believe the code and the shifting went hand in hand. I didnt ask him to delete my codes! I asked him to look into it. While my car sat for a month, the mechanic was on vacation for a week, which I knew. Then after talking to him, he went off for another 2 days which prolonged my wait. I paid for the service (after arguing) Got in my car and left. Before dropping it off, I had topped off with gas and resetted my odometer. HE DROVE 20 MILES IN TWO HOURS OF HIS TIME. He drove 20 miles in two days and concluded my car was shifting fine. 180$ an hour! That's insanely expensive. Most mechanics pay 75$, maybe a little more, for for a diagnostic. PLEASE do not do business with this incompetent greedy bugged eye little man. He won't do what's asked of him. He won't take his time and professionally look into why someone brought their vehicle in the first place. I didn't ask for my codes to be deleted. I asked to look into the code and figure out why it's shifting weird. As far as I'm aware, codes don't just pop up for no reason.For those of you still reading, the first 16 of their reviews were literally just a 5 star and either no comment, or very little comment was made.
Tyler Bonillas
3 months ago
This guy knows his stuff. Very professional and curtious. I would absolutely recommend to anyone with a vehicle regardless of make/model! Extremely fair prices not only on parts but labor as well. Thank you, Mark!
Chad Kitson
2 months ago
Thank you mark for standing beside you work on my blower motor for my bmw. I really appreciate you and will refer business your way
Tara Eilers
10 months ago
Mark was thorough, informative, and handled the entire warranty claim flawlessly. A Transmission failure diagnosis can be incredibly overwhelming, but this shop helped put my mind at ease and got me back on the road quickly!Service: TransmissionService: Transmission
SHAWN Luker
10 months ago
Brought my daughter's F150 to Mark's after the dealer misdiagnosed the clunking sound on her truck. Mark took the time to find the actual issue and repair it the right way, which was an issue that was previously caused by the dealer! So appreciative of the thorough work Mark did!Service: General repairs & maintenanceService: General repairs & maintenance
Tim Gradisher
9 months ago
I thought I may have a possible issue, I was referred to Mark. They took me in upon short notice, ran a check while test driving, no issue was found, very thankful for the effort these people offered, it is a great feeling to know people of this kind, I give them 10 stars!!! Thank you very much!!!! Tim G.
Richard Galosy
a year ago
I have all my vehicles, Ford truck, Honda CRV, Corvette maintained by Mark. He is the only person I will allow to touch my vehicles. Mark has maintained my vehicles for 5 years and I have never has any issue with his work or service. He honesty and fair pricing is top of the line and rare in this type of business. He stands behind his work 100%. I recommend Mark without any reservation. Do yourself a favor and have Mark do your automotive repairs.Services: Transmission, Electrical repair, Tires, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair, Transmission repair, Brakes, Auto tire replacement, Air conditioning, Auto maintenance, Auto brake replacement, Battery, Oil change
jason boomsma
a year ago
Had a noise I could not identify coming from the rear axle of my truck, I was extremely concerned as I was vacationing and has to use the truck to pull my trailer again in a couple days. Although Mark was busy he made time to do a test drive and give me his expert opinion. He diagnosed it free of charge and I was able to do the repair in the campground . Thanks Mark!Service: Vehicle Inspection
Chase Coleman
3 years ago
Tell ya what, I will never bring my car to any other shop then Mark's Transmission. Great service and the guys there really know what they are doing. I brought my car to a ford dealership and they couldn t tell me what was wrong but I brought it to Marks and he was able to see the main issue within an hours worth of work. If you need anything done to your vehicles 100% hands down best repair facility I ve come in contact with.
Aubree Cook
3 years ago
They did an amazing job with my car (Subaru) after several places refused to even look at it. The employees take classes to stay informed and walked me through the diagnostic steps and what all they would be doing. Very professional and timely, they do it all, and I really appreciate that they do right by the customers. Will definitely be back!Service: Transmission
Krunch Kretszhmar
4 years ago
So, the transmission finally went out on my Blazer, there was only one place I could trust with the experience and knowledge to do the job right. I have known Mark and his family for over 35 years, went to school with them and they have been working on transmission since they were still in diaper, I had never needed to use them before, but now when it came time to seek thier service, I made the right choice, my car was down for minimal time and Tracie (Mark's wife/Front office enforcer) kept me informed and updated all the way which put my mind to ease. The job was done in a timely manner at a reasonable price and with the skills and craftsmanship that only Mark can provide.Highly recommend, because just like Allstate " You're in Good Hands"
Shawanda Gardner
3 years ago
I was so confused on what was going on with my SUV. It would stall at red lights/stop signs and while in the idle position. When I shift into reverse, I had to quickly step on the gas so my SUV would not turn off. Well, Mark s Transmission took care of this issue in the most friendliest way! They listened to my concerns and provided great feedback. But what really had me sold was the fact that they stayed pass their closing time to ensure that the repairs were complete so I can receive my SUV the same day! Now this is what I call going above and beyond for the customer!!! Five stars!!!
Jacob Beegle
2 years ago
Super fast diagnosis and super friendly people. Will definitely be doing more business with them in the future.
Honest Consumer
4 years ago
It's just too bad- the reviews were so hopeful...I called to get a general idea of the pricing for some work needing to be done on my car today. I thought I had the wrong number, as the call was answered, but was muffled, and the other end of the line was mumbled. I made sure I had called the right place, and asked about the general service rate. The lady that answered the phone was completely offputting and rude. "And who are you to ask about our prices?" she snidely asked. I stated that I was just looking to get an idea of their labor rate so I would know how much I was looking at setting aside. She quickly told me "$120 an hour" and hung up. This price was far more than the other few shops I had called and gotten a FRIENDLY answer from. I suspect it was only to get me off the phone and back to having a miserable life. Even if they HAD given me a reasonable rate, I wouldn't want to take my car in just to be treated so poorly.
Jeffery Snyder
4 years ago
This guy had my car for 2 months trying to find a parasitic electrical draw that was draining my battery every couple of days. Picked up my car today and asked the cost. Mark told me "no charge" because he couldn't find the cause of the drain. I said I had to pay him for his time, he said he didn't fix it so no charge.This is called Integrity and pride in workmanship, qualities that used to be the norm but now are the exception. Every business should aspire to these Qualities.Thank you Mark!
Chris Palmer
2 years ago
First off great service. The workers are kind and helpful!Had a front strut done by them. Had me in and out within a few hours. Vehicle is driving smooth now. Will recommend to anyone.Service: Steering & suspension repairService: Steering & suspension repair
43srb
4 years ago
We were 250 miles from home,camping with a pop up. Noticed a transmission cooler line leak on the car Since our camp site was about 30 miles from Muskegon,started calling some auto repair facilities.The first couple could not look at for 3-4 days. One said since it's a trans issue,give Mark's a call. The lady,who I found out was the owner's wife,said to bring it down,and they'd see what they could do. Upon arrival,had a tech look at it with in 5 minutes. 15 minutes later had an estimate,and had located the part at one of their sources,about 15 minutes away. While the tech moved another vehicle of the lift to get ours in,the lady ran for parts. Tech had the part pulled as she came back with the new line assembly.Only about an 1 1/2 hour of down time,and the work was done for a fair price. As someone who runs a large trucking company maintenance shop, I appreciated the customer service,and the fair and honest pricing. While I was waiting,I walked over to the corner Walgreens,and the lady there said the were wonderful to deal with as well . I cannot say enough about how thankful I am for these guys. Even tipped the tech with the only cash I had on me. If you need repair in Muskegon,this is an outstanding place.
Tiffany Penoyer
3 years ago
Beyond amazing service! Fixed my car for half the price of other shops! If you want good service by trustworthy people go here!! I wont bring my car to anyone else! Thank you Mark and Traci!
Pat Vandenbosch
a year ago
Always good service at Mark's transmission and they do really good work at a fair price
Audi Lifestyle
2 years ago
This place is a rip off had my vehicle for 3 days before they call me with a diagnostics then they charge me $150 just for that and then I saw the sticker shock of $3,000 for used transmission install who are they kidding this place is a ripoff you will see from all the cars in the lot that it is a junkyard people see sticker shock and they just leave their vehicles don't go save yourself a headache...
Chase Coleman
a year ago
every repair mark s has done for me was a quick turn around and quality work.
James Poniatowski
3 years ago
They definitely do great work thanks guys
William Rieger
6 years ago
Got my Jeep back and running great. Great service and advise. Will be bring my drive train work here again.
Steve Tomczak
3 years ago
Excellent professional service. Experienced, Educated on transmission and automobiles thoroughly.
James Saville
7 years ago
Super friendly people, quick and knowledgeable and very honest. Highly recommended!
Erica Hall
5 years ago
Very personable and honest.....would recommend then to everyone....ill be a regular now
Liz Yost
6 years ago
Best mechanic! Very trustworthy and honest!
Mark Paseka
7 years ago
Very great people wiling to go extra mile to help!
Jim Carey
4 years ago
Best auto shop in town
Jeff Vladika
3 years ago
Always Friendly and good service