Cope’s Auto Repair and Tires

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Richard Nederhoed
6 months ago
I have had brakes put on both my Audi Q5 and Mercedes GLE350 by Cope's. Excellent work, good price, fast and friendly. I highly recommend them.Service: Auto brake repairService: Auto brake repair

  Richard Stewart
a year ago
I am a very proud owner of a 2005 Corvette that was in need of a harmonic balancer replacement. Matt and the mechanics at Copes are all very professional and treated my baby like it was thier own. Extremely happy with the service and my car runs so great now! No more wobble worries for this Vett owner. Also recently had them put an aftermarket exhaust on and it sounds amazing!!!Services: General repairs & maintenance, Engine repair, Oil change

  Bryan Devan
a month ago
Good local mechanic. Not the cheapest in town but have always delivered on time while. Not sacrificing quality.

  Aubrey Kruger
9 months ago
Had some car problems and didn't know where to bring my car. they were able to get me in faster than any other local places. Gave full explanation of pricing and what was going on. Fair prices and quick! i dropped my car off Friday morning and it was ready to be picked up Tuesday morning! I would recommend them!

  Katherine Dowdell
8 months ago
All around great experience, from the service my car received to the customer service! Cope s will be my first call next time!! They beat the estimate I received from a dealership by over $1000.Thank you Cope s for getting my car in quickly and having it fixed within a day and half!Service: Electrical repair

  Jo Peters
a year ago
I would highly recommend copes auto repair. I had a wheel bearing that needed to be replaced and I called them and they immediately gave me an estimate price that was profoundly cheaper than the place I had called prior to. They set me up with an appointment and got me in right away. They even followed up with a text the following day to make sure that everything was running OK and I that I was pleased with their work and service. 10/10 would recommend!

  Kristina Lathrop
a year ago
I am always very hesitant when it comes to bringing my vehicle to a mechanic. When I called Cope's and told them what was going on with my vehicle and what I thought might be wrong with it, they had me bring it in to diagnose it, and it was fixed that same day. Cope's provided me with great service. Very excellent customer service!!Service: General repairs & maintenanceService: General repairs & maintenance

  Brad Lambert
10 months ago
They traced down an unusual electrical issue with my vehicle, found the part to fix it at a dealer several states away, got it installed and got me back on the road. I won t hesitate to bring other vehicles to Cope s for repair in the future.

  Selwyn Schultz Sr
11 months ago
Had daughter's vehicle repaired. They went through the vehicle told us what needed to be done to put the vehicle back on the road safely and what repairs could be delayed. They also replaced several burned out lights at no additional charge.

  Gwendolyn Rubio
2 years ago
I was working in the area when my car started smoking and instantly over heating. Thankfully, Cope's was right nearby! Although it was the end of their day, they welcomed me and my vehicle and promptly diagnosed and informed me of the issue bright and early the next morning. Being from out of town, these amazing folks were truly a God send! I highly recommend them to anyone who needs vehicle service! They are genuine people who are making a big impact in Muskegon. They have provided the most outstanding customer service I have EVER received at any auto shop!! :) Thank-you Cope's Auto Repair and Tires!! You guys are the best!!Service: Engine repair

  MARK WILDE
9 months ago
Been going here for a few years now, have always had great service at a good price. Would and do recommend to my friends.Services: Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto water leak repair, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Tire rotations, Engine repair, Vehicle Inspection, Auto A/C replacement, Wheel alignment, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto emissions testing, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto water leak repair, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Tire rotations, Engine repair, Vehicle Inspection, Auto A/C replacement, Wheel alignment, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto emissions testing, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change

  Steve Wilber
a year ago
Great service, work was done promptly, and and a very resonable rate! Would highly recommend! They've secured my business in the future!Service: General repairs & maintenanceService: General repairs & maintenance

  mr glichy_boy
2 months ago
Good guys to have wprk on your vehicle's..

  Jordan White
2 years ago
The owner of Cope's auto repair did an amazing job on my vehicle. Well lets back up my 2012 equinox ltz timing chain slipped an my engine locked up. Had to get it towed to affordable auto in Shelby Michigan. Had to wait 2 weeks cause they were so booked cause of covid. Once they got around my vehicle they didn't even want to look at it. Had to ask the owner of the shop twice to look at my engine either way he says to replace it ill cost 6000 dollars. sounded like he was just trying to take advantage of people during the pandemic. Rude and not professional. told the owner that I would take my vehicle back once I save up enough money (as if) My dad suggested a place in Muskegon Cope's auto repair. The people at this shop look at my vehicle the right way. this place has extremely good quality and value. they really try to give you the best deal for your buck. once everything was done and said it cost me 2850 which in my opinion is way better then affordable autos price for 6000. they owner of the shop went above and beyond to even work on my vehicle himself. The lady at the desk is a complete sweetheart how she takes care of her customers and will make things right and make you feel that you truly landed at a place that cares for you. i will be recommending my friends and family to this place cause of the beautiful people and work they do.Service: Engine repair

  Dale Kanouff
2 years ago
Matt and his mechanics took very good care of my 2014 Honda CRV. Had 4 idiot lights that kept coming on even after being reset and they figured out the problem, repaired it and out the door I went. Thanks Matt and all your employees.

  Shannon s
3 years ago
So finding a mechanic that you can trust is one of the hardest things to do! I felt that at Cope's I had found just that kind of mechanic. I now feel Cope's is more for making money and not about taking care of his customers. There is a lot of background that I won't bore people with but when you make an appointment with a business and that business fails to take care of you during that appointment and doesn't inform you it breaks the trust. When the business does finally get to your problem and gives you a call just before noon and still no work has been done a little more trust is broken. When you get to the business to pick up your vehicle and find there was almost 3 hours of diagnostic done but nothing is really fixed...trust! So 2 days tha tmy vehicle was there and $325 later...well I know what is wrong with my vehicle so I can take it somewhere else to get it fixed! Again if they would have looked out for the customer...they would have made a lot more than that because I would have had them fix all the problems....because I did believe and trust that they were about taking care of the customer! It is a pandemic and everyone is on edge...throw a broken car in the mix that you need everyday to do what you need to do and a person you feel you can trust lets you down...well needless to say I hope Cope's goes back to how they were for the next customer through their door. I will have a hard time recommending them personally but maybe others have not had their trust broken and are still be taking care of the old way!Services: Tires, General repairs & maintenance, Auto engine diagnostic, Oil change

  Dustin Wagner
a year ago
They did an outstanding job replacing the engine in my vehicle. Would recommend them for any vehicle needs!Service: Engine repairService: Engine repair

  Ethan Robinson
2 years ago
I went in to get my tires mounted and balanced. when I asked what kind of wait it would be he got smart with me and asked if I expect him to drop everything for me. We had a few choice words then he chased me into the parking lot threatening to fight with me. Good business motto

  Stacy Grace
3 years ago
Matt at Cope's is a class act and is trustworthy in everything he does in his auto repair business. He goes above and beyond to reach out, take care of his customers and not scam you with ridiculous or unneeded repair costs. He shows that the customers still matter the most!!! Props to him.

  Demiko Hartfield
a year ago
They fix my motor. They was so nice. One took 3 days. Runs great. Thx you guys.Service: Engine repairService: Engine repair

  Julie Mack
a year ago
The best car service I have recieved to date. Support your small independent businesses. They know their service is what makes it breaks them.

  Ray Perry
10 months ago
This place does great work had my avalanche in for sunroof didn't close they did a great jobService: Auto power window repairService: Auto power window repair

  Craig Aney
4 years ago
They are very fast at getting your vehicle in & the mechanics are very professional & come out to personally talk to you about your vehicle. I love there is always Christian music playing in the waiting area. Would highly recommend them.

  Willie Rahrig
3 years ago
They helped me out with a problem on my tractor mower - not there usual scope of work, but were about being helpful no matter what was needed.Highly recommend for there outgoing attitude.Thanks.Service: General repairs & maintenanceService: General repairs & maintenance

  Evan Spangler
10 months ago
Fast and fair service with grrat communication. I will be bringing my car here again the next time it seems service.

  Whitney Starkey
5 years ago
Took my Nitro in for a new alternator. Cope's worked with my Route 66 warranty and got the job done in a couple hours. The Nitro is starting without screaming at me and the idle is now smooth. Yay!!! Thanks again Cope's!!!

  Casey Marine
2 years ago
Good shop, dedicated to getting it right for you. I've taken multiple vehicles to them and they have always fixed my issues no matter how picky I can be lol

  Thomas Taylor
3 years ago
I paid almost $700 to have my flex plate (flywheel) replaced in my Chevrolet Silverado a few weeks ago and it still isn't done. I can't even get a call back from the owner. Sad thing is we went to school together.

  Lindsay VanHook
5 years ago
Had a wonderful experience here. Had my car towed there and they where very helpful. Great customer service and great prices. Highly recommend!!

  Cory aney
3 years ago
These guys are awesome!!!Experienced,honest,and very fair on pricing.I come from grand haven and is more than worth the drive.