B & K Auto Solutions
4.4 (99)
1708 S Getty St, Muskegon, MI 49442
(231) 722-2618
bandktransmissions.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michelle Bronson
5 months ago
I didn't actually get work done by actual business but an independent contractor who works out of their business Walt. He is very good and I totally recommend him. My salesman at Betten uses him often and after buying my car was having crazy stuff going in with heater having a mind of its own and Walt figured out what was wrong and works great! Thanks Walt!
Evelyn Solis
4 months ago
B&K Auto Shop are very good at what they do very professional and honest they fit me right in to check my car out when they absolutely had no time Thank you guys very very much for your help
Delynn Dancz
3 months ago
Absolutely wonderful crew all the way aroundKai Thank you for your honesty and all the guys Doesn't get better than thisDonna you are wonderful, Thank youThank you All B&K
Google User
8 months ago
Very kind and helpful people. They were able to check my car on extremely short notice. I must have called 10 other places and B & K was the only place that was able to take me ASAP, which I greatly appreciated!
Traci Johnson
8 months ago
Highly recommended. This place and the Owner Kai are AMAZING. My car basically broke down on my way home to indiana. They got me in while they were short handed and got me out in about 2 hours! It could ve been so much worse but Kai made things happen and got it done! I can t thank them enough!
Rickia B
a year ago
I have been going here for about a year maybe more and I wouldn t go any place else. He has worked on just about every part of my vehicles from front end work to taking out my transmission . The owner and his guys know there stuff , he s also very honest and professional. If your looking for a good mechanic look no further Kai is your guy!Services: Auto brake repair, Engine repair, Transmission repair, Brakes, Oil change
Jazzmine Ball
a year ago
Been coming here for about two years already. They are very helpful when it comes to questions they will show you the bad part tell you why it s bad and show/explain how it affects the car i can always come here knowing in the end i will leave extremely satisfied with great prices great in and out time and amazing customer service. If you come here expect to get treated like family i will not take my car to another place even again. They offer a lot of different services i fully recommend them for any car issues you have.Services: Transmission, Carburetor cleaning, Auto body & trim repair, Auto windshield repair, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, Painting, Auto glass repair, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Auto brake repair, Tire rotations, Auto rear window replacement, Engine repair, Vehicle Inspection, Transmission replacement, Side view mirror repair, Auto detailing, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Auto sunroof glass replacement, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto emissions testing, Auto windshield replacement, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto interior vacuuming, Auto body & trim replacement, Auto glass replacement, Car waxing, Auto maintenance, Auto brake replacement, Battery, Oil change
Gwen Lane
3 months ago
B&K on Getty St in Muskegon Michigan is ripping people off. Recommend aCLOSING THEM DOWN.
Jodi Carson
a year ago
Used their services again today and they were awesome. Came in under what I anticipated. They never disappoint. They were very punctual with getting vehicle in for repairs. Repairs were done quickly and affordable. Everyone was very kind and courteous. They went above and beyond for me as I was helping a friend get their car fixed. I would recommend them to others for general and more extensive repairs in the future most definitely!!!Service: General repairs & maintenance
T
7 months ago
Kai always gives great service and best fair price for car repairs. Would highly recommend.Service: Electrical repairService: Electrical repair
Samantha Holliday
a year ago
I absolutely love this place!!!!!!!!! I was getting worried, as it took a few weeks, but, NOW I see why they are as busy as they are!!!!!! Because they are AWESOME!!!!!!!!!!! I had soooo Manu issues!!!!!! E-brake exploded, my ABS causing my transmission to fail!!!!!! Sunroof leaking, I had about 10 inches of water on my floorboard!!!!! These guys right here!!!!! Fixed literally ALL my issues, and all without charging me an arm n a leg!!!!!!! The price was very reasonable, and they did alot, ALOT of work, and now my car runs SMOOTH!!!!!!! If I EVER have ANYTHING wrong, anything at all, I'm taking it HERE!!!!!!!
Sandra Stalec
4 years ago
Thank You Lord for Blessing me with this business. They were Awesome and provided the Best Customer Service I have ever received from a auto repair place. Long story short. Kai and his staff went above and beyond for me and my old car that needed help.After being mistreated by other places. B&K restored my hope and faith by treating me with kindness and being willing to Bless me abundantly.My old Girl (car) is 15 years old and has many miles. And runs like she is brand new. Thank you and God Bless you all
Karen Wolverton
2 years ago
My aunt has used this business for years with all 3 of her vehicles. I always have taken them to the dealer. She thought i should try B and K. I did. I have 2 Fords that i will only let them work on. Great service, fair prices, and i highly recommend them. Between my aunt and i...we have 5 vehicles that they keep running! Thank you.
Matt Eisen
a year ago
My CJ-7 runs amazing now and B & K deserves absolutely zero credit for that. What they can be complimented on is comprehensive incompetence. They ignored initial complaints, fixed unnecessary items, and performed shoddy repairs which required correction. They stated the driveline vibration was normal for that year transmission and I later discovered it was a bad u-joint in the driveshaft. The fuel filter they replaced not only had a steady leak, yet also was installed backwards. They replaced the front brakes, yet ignored the rear brakes which were basically metal on metal. They stated the battery was not holding a charge and later discovered it was a bad alternator draining the battery. The engine idled poorly after the tune up and the carb required further adjustment to avoid stalling. All in all it took them 3 weeks to perform a tune up, change front wheel bearings, front axle u-joints, front brakes, and a poor attempt at a fuel filter. Strongly advise avoidance of this business. Suggestions for B & K is to add the following to their sign, We may not be good, but at least we re slow. Instead of going there, pay a friend $20 to kick you in the shin. It will be cheaper, faster, and less painful.
Adam Cole
4 years ago
The guys at B&K are super friendly and straight forward. I had them do a 5 speed manual transmission swap and a new clutch for me. I could not be happier , I dropped off the car in the morning and had it back the next morning . Best price I could find in town. I would definitely recommend this shop.
David Adams
8 years ago
My Honda Civic needed a water pump and timing belt. I got an estimate in person and it was clearly much less than the three other shops I called (20%) and the owner said they could have it done in two business days when the others were all booked up for over a week. B and K transmission service did a great job. They were friendly and informative. I saved money and got quality car repairs done quick. Thank you. I would highly recommend.
Mary Hoare
7 years ago
The staff was super friendly and helpful. I was having major problems with my and I showed up and they fixed me up and sent me on my way with no trouble. I will definitely be coming back. Would recommend an appointment in the future though.
Naomi Johnson
3 years ago
Kai and his team was super professional when it came to service and communication on what was needed for my vehicle. I am a forever customer and recommend them, highly. Thank you for being extremely helpful!Service: General repairs & maintenanceService: General repairs & maintenance
Jasmine Johnson
2 years ago
I have had nothing but great experiences with B&K. Fair prices, fast service, always responsive to my questions & concerns. I highly recommend B&K to all my friends & family.
YounqboyLonzo
9 months ago
Excellent Customer Service , can fix anything you bring to them my go to shop.
Robert Pena
2 years ago
Mechanics reached out to me after complaining about a dealership, got me in in about 3 hours, and back out in less then 45 minutes, at over half the dealerships cost.Never knew they were here, but best believe, I'll be back.
Ashlee Sodini
a year ago
Great communication from Kai - he quickly answered any questions I had. Very professional and so friendly!
Mckenzie Deems
5 months ago
Quality owners, quality mechanics, timely and informative.
Kevin B
a year ago
They have worked on a few of my cars and I've always been happy with the results. You can talk to owners and they will listen.
Kara Beachum
2 years ago
I have been to many local automotive shops and this is by far one of the best! Honest, and very fair priced! Almost too good to be true!
Tyler Conner
11 months ago
Terrible service, cocky attitudes, and very disrespectful to the customers. I ll be taking my business elsewhere from now on where I m actually helped instead of disrespected
Randall Koekkoek
5 years ago
Excellent service- above and beyond, friendly, and very reasonable price. Will now be having all future repairs done here. Highly recommend.
Jamie Vetter
8 years ago
I have been there 3 times and have had the best experience out of any repair shop I have ever been to! These guys are great! Highly recommend!!
Mr. Day
2 years ago
They are the most honest, reasonable priced & welcoming auto shop I've ever dealt with...
Richard Sutter
a year ago
Very good place to get your vehicle fixed I had a very good experience there.wont take my truck anywhere else.