AutoZone Auto Parts

4.1 (506)

  1236 E Apple Ave, Muskegon, MI 49442
  (231) 773-4479
  autozone.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Randi Helmcke
3 weeks ago
I had the absolute best service today from the most knowledgeable and helpful salesman Mike! Thank you so much for going out of your way to insure I got all the correct lights and fluids for my Ford Flex!!! You not only went over and above to insure I got all the correct parts and fluids but you even took out my old bulbs and went as far as to replace my old bulbs for me!!!! Now that s costumer service!!!

  Robert Menzock
a month ago
I made an online order, to pickup at a particular store. Website listed available part at said store. No. Part available at another nearby store. Clerk called nearby store and verified part availability and I was able to pickup needed part at another store. Although I had to stop at two stores, the teamwork between the two stores was fluid and efficient making it nearly seamless. No worries. Satisfied with the service.

  Vicki DeMull
3 months ago
Sold me super expensive wipers last year, the clips kept breaking, they said I needed new wipers again! Went across the street, paid $50.00 less, for way better quality wipers. Will NEVER go back to AutoZone. Complete rip off!

  Brian Clincy
2 weeks ago
Everything I needed in stock, people helpful even when they're not on the clock. Appreciate all your help!

  Krystal Mosher
4 months ago
Huge shout-out to Kadin at the Apple Ave store. He was so helpful answering all my questions. He was a huge help to me and I very much appreciate it!!!

  Robert Geerlings
4 days ago
The team at 2106 has it going on and is very knowledgeable in everything they do

  Susan
3 months ago
Needed windshield wipers, they helped me find the best ones for my car and even put them on for me. Extremely friendly.

  Jodi Wyatt
2 months ago
They got my wiper on in less than 2 minutes. The customer service is outstanding

  Rolando Martinez
a month ago
They are very helpful and they love there job

  Sandy Picard
2 months ago
The guys at Auto Zone on Appke were great help to me! I highly recommend them always! Thankx guys.

  Mckenzie Gordon
8 months ago
Rob went above and beyond to assist me by cleaning my air flow sensor before buying the new part, saving me $200+ and fixing the issue. Thank you so much! if you re looking for a trustworthy store and team to help you go to autozone on Apple and ask for Rob!

  SHANNON HORNESS
6 months ago
The staff is super helpful but the prices there are quite high.

  Ron Serritos
7 months ago
Nice place with helpful employees that take the time to answer questions that i might have. Depending on what your looking for??? It's usually stock.

  Lynn Sheehan
11 months ago
There isn't anything negative I have to say about this store. Everytime I have visited AutoZone, they had what I needed and I walked out with my purchase. Granted, so far I haven't gone in with any outrageous asks, unless windshield wipers are unusual these days but everyone has always been ready and willing to help me and very friendly. AutoZone Auto Parts will always be my 'go-to' place for all my car needs.

  Chad Bitson
a year ago
I bought a brake caliper with a gift card and a debit card.I brought in the old brake caliper for the core charge return and the employee put it on the gift card that is not refillable...And he said I was out of luck, that's the card I used that's the card it gets refunded to.I also used a debit card which is what it should have been refunded to.It seemed like he had trouble comprehending that that money didn't actually go anywhere it would not reimburse me for the $26.After trying to help him understand I gave up after he was raising his voice and saying "it's not me it's the system".I understand that the system automatically processed it that way, but the employee should be attempting to fix the problem before blowing off the customer away and blaming them.

  Brad Johnson
a month ago
Only place I could find Mobil 1 dexos D oil

  Shakita Sin
a year ago
The staff here were absolutely awesome, the best experience I've had at an auto store! Not only did they find what I needed within minutes of entering the store, they also put the new headlights in my car at no charge and were on point and courteous as well! AutoZone gets 5 stars!

  Seth Roberts
a year ago
These folks are by far the most personable, honest, and genuinely friendly business people at any parts store. They re helpful and really take the time to find your specific needs. They even loaned me a battery jumper when mine died down the road. It s just a bonus that their prices are almost always the best. Locally managed and if there s a problem, it s most likely you.

  JC Olson
a year ago
Its a typical AutoZone. Always clean and usually has any of the parts I need available. Staff is friendly and helpful but not always knowledgable. Good thing is if they do not have what you need it can normally get there next day.

  Clarence Smith
6 months ago
Good parts little pricey friendly

  Troy Deems
5 months ago
Employees were very helpful

  Fyb`Luke
8 months ago
Talk to this worker with a green Subaru. He was extremely helpful and fun to talk to I would recommend coming here if you are In need of mechanical Assistance

  Bobbo Jewett
2 years ago
There great when you get the right parts and not defected parts went back 3 times for a master cylinder plus 20 dollars in brake fluid I asked them to share the cost of the brake fluid I Was denied, Well it wasn't surly my fault you want good service and the right parts I put. My money parts plus. Hands down better price no Hassel returns fast in and out

  Dalton Cheshire
2 years ago
Lazy people... Not being rude but Everytime I ask to have the parts ready on the counter... They never weind up doing so... So by the time I get there it takes them 20 minuets to get all of my parts, making me late to work... So... Idk... Wish they would actually tried to go the extra mile here and there... Would be nice..

  will raff
a year ago
They should get better at updating stock in their computers, you go to a store that supposedly has them and lo and behold they re not on the shelf. This happens a lot. I have wasted a lot of time. Went to three different Autozone that said they had it. So I went to advanced auto across the street and bought a pair, thank you so much advance auto.

  Mandy Clark
5 years ago
Andrew was the best! I went in at 9:30 (like a jerk) when they close at 10:00 to buy a new head light bulb. He came out and helped me get my headlight out and fixed it for me, all with a great attitude. Much appreciated!

  Dustin Rodgers
2 years ago
If I could rate 0 stars I would. Let me start by saying, I understand this store was short staffed. But that is no excuse for what happened to me THIS time. I had been standing in line for 10 minutes. And the store manager completely ignored that fact and decided to wait on a customer that had JUST walked in. Adding up all the times this particular store has given me the wrong parts and now completely ignoring the fact I was even there. I WILL NEVER SET FOOT IN ANY AUTOZONE, EVER AGAIN! I will walk twice as far to go to O'Rileys.

  Ginger Rull
a year ago
Very friendly and helpful staff. They definitely take care of my needs, and wants. Would recommend!!!!

  Crystal Berciunas
3 years ago
Called ordered all parts, AZ said they would put them on hold with my name. Went in and they weren't on hold and they did not even have all the parts. For the inconvenience they would give me a ten percent discount and send me to another location that would have them, discount was two dollars off an order over three hundred fifty dollars. Not a good deal. I am pretty disappointed, cause I love AZ.

  GlamCam84
3 years ago
I walked in there and none of the staff were busy. And not one of them greeted me. They looked up at me and put their heads back down. That is not great customer service. I hope the other Auto Zone on Sherman is more welcoming. Because that wasn't a good experience. I kindly walked out after looking around and still wasn't asked did I need help

  Opening Hours

Monday 7:30 AM-10 PM
Tuesday 7:30 AM-10 PM
Wednesday 7:30 AM-10 PM
Thursday 7:30 AM-10 PM
Friday 7:30 AM-10 PM
Saturday 7:30 AM-10 PM
Sunday 9 AM-9 PM

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