A2Z Service Center

4.1 (112)

  431 E Broadway Ave, Muskegon, MI 49444
  (231) 737-4999
  a2zservicecenter.com
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jacob Beegle
2 years ago
horrible first experience, my car was cranking but not starting due to now power to the fuel pump fuse, so that means no fuel...well somehow my "timing chain is bad" car barely cranks over and they said they did the "free inspection" until I asked for the service technician that inspected my car and wanted them to put the jump box on it so I can hear it for myself. well ironically ALL the "mechanics" clocked out and wouldn't even come put the jump box on my car to show me... seems a bit fishy? well there's more because once I got my car home I notice the plastic over my powersteering and washer fluid reservoir was loose which is ironically above my camshaft position sensor. hmm doesn't add up. 10/10 will highly discourage anyone to stay away from here.

  Nic Remwolt
7 years ago
Bill and his staff are the best there is. I went there with a leaky drain to my oil pan and all they had to do was tighten the drain plug. Other repair shops said I needed a new oil pan that would cost $750. My service was top notch and quick. If you are looking for someone you can trust you should bring your vehicle here for all your needed repairs.

  Debra Johnson
3 years ago
The employees were very much in tune to the work that was to be accomplished. They were very knowledgable with their professional opinions. Service was great! I wouldn't hesitate to return for service if needed! Would gladly recommend others to this company! I'm a very satisfied customer!!!

  Juoog Gutta
a year ago
AGreat Minded Group Of employees Actually have a one of my vehicles there now they just put a new steering column on it started yesterday looking forward to getting results today on it running there this morning to pay for the service that I'm hoping to get from it which is running running running so I can get from a 2 bService: Auto maintenanceService: Auto maintenance

  Dakota Raffaele
3 years ago
My first experience was 8 yrs ago. Brought a 2003 Passat in before a trip to Florida. Asked for timing belt to be checked and replaced if needed before trip. They told me belt was good did not need replaced and ended up replacing tie rod ends before my trip.3days after I got back from Florida thank God my timing belt snapped. Killed engine. Car was junk. After speaking to another repair shop they did not check timing belt at all. It would have took much longer for them to do then my apt was. Fast forward 8 yrs. Alot can happen. I decided to try them out again.Yesterday I brought a newer very well mantined 2015 for a wheel wobble. I made sure to tell them all the parts I replaced. Including letting them know all 4 tires just were replaced. I was thinking possibly A to Z just doesn't properly check over the vehicle beacuse it's free based off my last experience so this time I made sure to at least schedual a full synthetic oil change with the lookover so they were still looking at me as a paying customer and not a free job. After wating 9 hrs after the time they wanted drop off they call to say nothing's wrong that will make it wobble and I should check for a tire imbalances. Clearly no one even took the car for a ride even after speaking with me because the car wobble is very easy to track to a specific tire.They offered to replace a axle. Which was not bad just had a ripped CV boot. And told me it probly would not fix the wobble...So... After another 9hrs wasted I'll be dropping my car off at another shop to fix the same wobble that's still there.

  Jillian Porter
5 years ago
Made an appointment about a month ago for a standard transmission flush. Told them the make and model and was quoted a price. Upon getting there i was charged 40$ more.I had made sure that my appointment time would be during the day and i asked about how long it would take, so i could make sure to get my daughter from school on time. They didn't seem to care and only started working on my vehicle when i reminded them of my time constraints.The day after getting my vehicle the transmission fluid hemmoraged out of my van because they had nicked a seal. It was a hassle to get our van towed back to A2Z, and it was a hassle to get our van back. They seem to be extremely disorganized, so if anything goes wrong its even worse.We have been smelling transmission fluid for weeks. We finally took it in to Joe's Service Station and they told us that the transmission fluid was so full it was overflowing and causing problems and was dangerous.The entire building at A2Z smelled like cigarettes, its obvious the employees smoke in there. Male employees use the womens bathroom even when there are women clearly there. So gross, so unprofessional, thanks for screwing up my family's only means of transportation.Dont go here.

  Corey Briggs
4 years ago
My daughter had a free estimate done on her car and they didn't tighten up the lug nuts and the wheel fell off while they were on the highway 2 pregnant females and my 2 unborn grand babies lives were in danger cause of their incompetence and neglect to check the tires before she left the shop. I also had other issues with someone arguing with My Wife cause my car problems were not fixed (corrected).

  A Lee
6 years ago
Took it in because it was blowing hot air instead of cold. First it was a standard ac job. Then it's leaking and I need a new system. Then I need a new radiator. I drive it home, it doesn't start the next day. A pin was missing from the battery hold and there was no coolant in the reservoir. Never going back.

  kris duttlinger
5 years ago
Real Nice, just yesterday Melanie called me to say A2Z had to lay off a technician and didn't have any resources to pay for the damage they did to my Monte Carlo...i spoke with the attorney about getting access to your banking and list of assets. Keep in mind there is an additional charge for interest since the date of filing until the judgement is satisfied.

  J B
2 years ago
These guys know what theyre doing! Competitive prices, fast,efficient and friendly service! If you need auto repairs done by a local company you can trust call A2Z auto service center!

  Krystle Beth
3 years ago
They were very professional and did a great job on my exhaust, I'm very happy with the work they did! They also got me in and out within the time frame I needed!Services: Exhaust, General repairs & maintenance, Auto engine tuningServices: Exhaust, General repairs & maintenance, Auto engine tuning

  Paul Atwood
4 years ago
Great place to take any vehicle! They're honest, quick, do great work and their pricing is fair and reasonable. I'll always bring my vehicles to A2Z!

  Chelsea McKinley
2 years ago
My car was beyond repair but I really appreciate the lengths A2Z went to helping me make an educated decision as well as the transparency they provided. I will be going back to A2Z with my future vehicles.

  Ben Witt
9 years ago
I purchased new tires from A2Z for my plow truck at a great price.When bringing it to the door I just happened to break a tie-rod...Literallyright in front of the garage door. The team at A2Z said no problem and fixed thatat an extremely reasonable price too! I received the new tires and the new tie rod allin a matter of hours.Thank You A2Z !Ben

  Kayla Nash
4 years ago
My experience was horrible...they charged me hundreds of dollars to repair my power steering.... guess what....I still have no power steering and the day I picked up my vehicle the power steering went out...they said I needed a power steering motor but Betten disagreed.... I would not recommend A2Z to anyone!

  One Love
a year ago
Always great reasonable service I never walk away wondering if they're fair with pricing.

  Charles Mortenson
10 years ago
Our 2005 Jeep Grand Cherokee abruptly lost reverse with no warning. The team at A2Z Service Center quickly diagnosed the issue and provided a quote and timeframe for the repairs. Both were accepted and both were spot on. Thank you A2Z for the awesome auto repair and service!!!

  Farbrezz Gaming
3 years ago
This place is a joke they never give you prices over the phone they always say we need to look at it so if u have it towed there n dont like price get ready to pay for a double tow.this is the only shop that wont give quotes over the phone.call any other shop n they give u a price on job with no head ache.My advice go somewhere else that has a good costumer appreciation.Services: Transmission, Carburetor cleaning, Electrical repair, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Engine repair, Auto detailing, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Oil change

  Tiffany
6 years ago
Brought my truck in for front end noise and they did a once over and checked the whole truck out! Fixed same day! Great service, no pressure; quality work. Thanks!

  Katie Stefanich
5 years ago
Made an appointment to get my van inspected and a coolant flush on friday(yesterday) was told i would get a call today(saturday) and be able to get my van. Never got the call or my van

  Frank Totten
3 years ago
I really like how they treat the customers and how they assure you that your car will be taken care of at a reasonable price. They are fair with everyone.

  Courtney Ewing
6 years ago
They are professional and caring people. Never had a bad experience here so far. They get the job done quickly and efficiently.

  Justin Rohde
4 years ago
They don't do smart start interlock devices anymore so don't go there for that but the two dudes behind the counter were super nice.

  Tim Klein
a year ago
Fixed my 2008 Toyota Sienna inner tie rods. Good price and fast!!

  King Mari
2 years ago
Good service and trusted people. I will always take my vehicles here love this place and the people.

  Calvin L Hodges
2 years ago
My car was there 4 day's 4 no repair not only did they not fix my car they made it worse

  Alicia Langston
4 years ago
Great service, fair price. They really work with you. Highly recommend!

  Alexander Carlson
a year ago
Brought to fix my brakenlight switch. Charged me 50 dollars to look at it then said they would not be replacing the switch and tried to explain how i would have to fix it. Total rip off

  james Haury
6 years ago
I have heard alot of great things about A2Z and Mr. Silva. If your looking for great service you found it.

  Tyler Every
5 years ago
The folks here took very good care of my mother in law. I will be going here with my repairs in the future.

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