UP Wilderness Towing & Recovery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rob Carr
3 months ago
Travelling cross country, car wouldn't start after getting gas at 0130, -10 degrees, son and dog in car. Derrick was there promptly, did everything he could to get me going, and set me up to get fixed in the morning. Dependable, knowledgeable. Even followed up after the fact to ensure my son and I were safe and on our way. Not just good service, but good people.Highly recommend.

  Brandon Harper
3 months ago
Recently had car troubles while traveling through Munising. Spoke with I believe Derek over the phone a few times late in the evening who provided great assistance on available hotels and repair shops in town as it was late and options were scarce. Ended up staying at a hotel that evening. Received a call at 8am the next morning from Derek with further info on services and he took the time that day to tow our vehicle an hour over to Marquette. Can t thank him enough for his kindness, professionalism and overall care for a person in need! Highly recommend if you re ever in a tough situation!

  bryce blick
3 months ago
Wilderness towing got my fiance out of a pinch when involved in an accident far from home. I can't praise enough how helpful they were in a nightmare situation. Charlie took care of us and our vehicle with the utmost care.

  Keegan Lynch (Kealel)
7 months ago
I was stuck out of town with a flat tire and no spare. The tire had a razer blade kn it, so a single patch would not work. When I called asking for help, I was told how to potentially fix my flat with what I had to avoid a costly towing bill.5 stars, for great knowledge and for caring more for a potential customer than for extra money in their pocket.

  Danae McCormack
9 months ago
After Google maps did us dirty and put us on snowmobile trail going from germask to pictured rocks cruises we noticed one of our tires was very low. After filling with air and doing the 2 hour tour checked again and we lost another 20lbs. We went to dinner and went to search for some help. Derek and wilderness to the rescue! He went over the options and was at our destination within 15 mins . He was a le to locate the hole where the leak was coming from, fill it all in the parking lot of where we were at. This took all of 10 mins. Was very professional, friendly and saved my vacation. Thank you Derek!!Service: Tire change

  Zachary Randall
8 months ago
We went on an unexpected off-roading adventure thanks to Waze/Google Maps and we eventually got to a place where my VW Jetta was fully stuck. And we were in the absolute middle of nowhere.Derek made it to us quickly, was very friendly, and communicated everything clearly to us. We were back on the road (well, a road at least) in no time.On a day that could've been very difficult and long, thanks to UP Wilderness Towing and Derek, we were able to get back to enjoying our time in the UP.

  Andrew Kinnunen
6 months ago
Charlie is the best tow truck driver in the history of the world. Ran out of gas at 2 am. Charlie was there in under 20 min.

  Amy Zahn
a year ago
Had a dead battery on a Sunday morning when out camping. Charlie came and jumped my car for me. He was super nice and very helpful! It took hardly any time at all and pricing was very fair for off-hours service. Very grateful for his help!Services: Battery service, BatteryServices: Battery service, Battery

  Craig Connolly
7 months ago
After absolutely obliterating a deer on the Seney Stretch at 1:15 am...Charlie showed up to hook my Flex with a smile on his face and good stories to keep us company. Thanks again Charlie...you Sir are an awesome dude!

  Vanessa Bader
8 months ago
Charlie to the rescue! Our truck broke down at a reststop in Seney on our way home from vacation. He went above and beyond for our family! He also recommend Skips in Munsing were we got a hotel to get our truck looked at.

  Lily Lyons
2 years ago
These guys were awesome, we were very nervous we would be shamed for wedging a 97 Chevy shitbox in the middle of the woods on four wheeler trails but honestly I think they were impressed. Very very kind and helpful and very glad we picked them to call. Bonus points for bringing there kid along to see the show and being kind to the one eyed hound dog with adhd. Overall, great experience, would do again and will call them next time we do. Sincerely two young and dumb female women from the thumb. <3 :)Service: Special vehicle towing

  Melissa Woodward
2 months ago
Great service. Very polite and prompt driver Charles.

  Ashley Rose
a year ago
Very thankful for Charlie and Wilderness for saving us on a Friday night/ Saturday afternoon after we had car issues. Would give more stars if we could! Charlie even made sure to call and ask if we made it home (5 hours south). Very thankful and highly recommend!!

  Millie Cripe
a year ago
We had ran over a nail Friday night on our way to Marquette. Derek met us at his shop Saturday even though it was closed and fixed our tire so we could continue on. We truly appreciate him going the extra mile and helping us. Thank you for saving our vacation Service: Tire changeService: Tire change

  Michael Heintz
11 months ago
I am very happy U.P Wilderness is around. I was stuck in a semi-deep ditch on a backcountry road during a blizzard and they were able to come out and winch me out. Very happy with their service.Services: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing

  Sara Sillman
a year ago
Was the ONLY place who helped when we had two dogs locked in our vehicle at a gas station on a hot day. So very thankful for the service provided. He even shared water with the dogs after they were rescued!Service: Car lockoutsService: Car lockouts

  Travis Richter
a year ago
I had an absolutely amazing experience with such a very genuine person in Charlie. He came to my broken down vehicle and helped me get it back up and on the road after a few jump attempts. He said he cares about his customers and he truly showed it!!! Thank you so much!!!!Service: BatteryService: Battery

  Simple2 Blink
4 months ago
Extremely helpful, always just one call away and very attentive to any questions I had

  Chick n' Pawkes
2 years ago
Absolutely amazing service with warmth in spades! I managed to get my coworkers' truck stuck in the ditch during our first snowfall and UP Wilderness came through clutch!Extremely professional and efficient, they even afforded us a brief escort through the storm! Can't say enough to their credit, keep your loved ones safe and call these folks!Service: Car towing

  Neil Pokela
5 months ago
Derek saved our hide in the middle of nowhere. Thanks Wilderness Towing!

  DustinB54
a year ago
Was stranded 15 miles outside of munising got to me within 20 minutes and towed me all the way to Marquette. Very nice driver knowledgeable and reasonably priced would recommend to anyone in need.Service: Car towingService: Car towing

  Wesley Harding
a year ago
Charlie was great. Helped us late on a sunday after I locked my keys in my car at Miners Beach.Prices are super reasonable as well!

  Nancy Metko
2 years ago
We were stranded & they got to us way sooner than anticipated. The young man who got us out was very nice & had to really work winching us out. At the end he said I could back out, but saw my hesitation & offered to back it out for me. He was very kind & considerate. We appreciate all they did to help us.

  Dave and Kellie Antes
2 years ago
Tyler provided excellent service with a smile. He was there quick and was proficient in his work. We saw him the next day and he told us about his evening. He was serving customers into the wee hours of the night.

  Kezia Latoski
10 months ago
I locked my keys in my car at work and a very kind man showed up in a hurry to help me get back in to it. I highly recommend Wilderness Towing, they care about people.

  Amanda Marie
2 years ago
Five stars. Fast, cheerful, and Derrick has all the right gear to get you unstuck. Even in deep snow, off the road. I hope I never have to call again, but if I do, I m calling these guys. THANK YOU!Service: Car towingService: Car towing

  Elaina Flinders
3 years ago
A friend and I got stuck on a snowy hill in the middle of a Forrest after another car blocked us in. There was no service in the area and we had to hike over an hour to get service to be told we couldn t get a tow unless we sent a picture of our credit card (even though we have barely any service) and that he wouldn t move us unless the car in front of us paid to get towed as well ($500+). He was very nice when he showed up, and got us out well, but it was not a pleasant time being trapped for hours just to have help be incredibly rude to you and possibly not help.Service: Car towing

  Mike Carlton
5 months ago
Came very quickly an helped get us to the right place. Thanks DerekService: Car towingService: Car towing

  Marlene Wood
a year ago
Always friendly and competent. Always available (at least in a reasonable amount of time). Will come out when much closer places claim it s too far!

  Tom Jordan
5 years ago
Terrible performance and attitude!! Will take you for every dollar they can get! Called for a tow to town and worked out a price AND on top of it, we had agreed I'd pay 65 dollars and give them to the totaled car and that would cover full payment. Two days later my bank account showed they charged me $220 on top of taking the car with the title. I called skip the owner asking what was going on after the driver who had picked me up hung up and refused to answer as I called back repeatedly for a day. The owner said he changed his mind and wants full payment, no cars to to go towards payment. Then, when I demanded my car back seeing as they changed the terms after the matter he said sure, but you'll have to pay me storage fees!!! Knowing damn well what he was doing! Since then I've herd of other stories with them scamming poeple. I HIGHLY RECOMMEND NOY using this service!! there is other in the area and they are much cheaper! Wish I had known before hand