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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Harrison Bontekoe
a year ago
An excellent location to check out for anyone who needs engines and engine parts for heavy-duty machines!I purchased an in-frame kit, for my International 3588, for a competitive price, with no quality compromise! The engine has been running daily, for the past 3 years and counting!Check these guys out when you get a chance, they just might have what you need!
Luis Bonilla
a year ago
Thank you on behalf of our company,The story went;We called looking for a reman head and it was at a moderately good price, though the system read they had one available, they had none in stock (this happens sometimes very understandable its so they have an item in their system we have something similar in our system). We hadn't received a call for about a week and our customer was waiting on the head, we spoke with the VP and they insisted they would handle the situation and they offered a new head in exchange.The head is now set and engine is up and running strong.This was, of course, a very circumstantial situation.I am not writing this to guarantee that this may happen to anyone reading this. However, their VP's response to what happened caused me to write this in regards to a show of respect and gratitude and evidently we are looking forward to working directly with each other's company in the near future.Values spoke louder than commercial procedural happenstance.Many thanks to you, RF Engine of Michigan.
Justin Hambleton
4 years ago
I received the correct head but the head gasket set, injector seals, and thermostat was incorrect. I've contacted Melissa/Andy multiple times to get this situation resolved and I still have not received a resolution. It's nearly impossible to receive a call back or response from an email. I contacted Melissa/Andy again last Friday and was told that she found a new gasket set and will ship out when the systems and phones are up. I asked her to let me know before EOD what was going on. I heard nothing again. I called again this morning and she didn't pick up. I have to contact sales to have them transfer me over. This has been very frustrating.
Joshua Dykstra
6 years ago
We have bought good parts from them in the past. Were attempting to buy an engine from them at a good price. They kept stringing us along. They finally admitted they had sold it, and were trying to find us another at twice the price. Needless to say there is some major room for improvement here.
kyle engelhardt
7 years ago
It is a good quality honest growing company. As humans we all make mistakes so it's not perfect and there will be mistakes made occasionally. Although this is the case, appropriate and very fair action is made when needed in order to rectify these problems. It's a fantastic business and I would highly recommend it for any and all diesel engine products.
Pam Love
a year ago
The worst company ever no one can do there job correctly. Took weeks to get right parts and I have to send parts back because they sent wrong stuff. Never again will I buy parts from them.
SKYLINE GTR34
a year ago
THE WORSE EXPERIENCE EVER. WE PAID TO HAVE AN ENGINE REBUILT AND HAVE BEEN MISSING SENSORS AND SOLENOID. HAVE BEEN DEALING WITH TYLER KEEBLE AND HE NEVER CONTACTS US BACK. I HAVE TO GO THROUGH THE AUTOMATED CALLING TO GET THEOUGH TO HIM. EVERY DAY IS LIKE GROUNDHOG DAY AND I GET THE SAME I DONT KNOW ANYTHING ANSWER AND WE WILL GET BACK WITH YOU STATEMENT. SAVE YOURSELF SOME TIME AND GO ELSEWHERE.
Raymon Caldwell
2 years ago
I have been working for R.F. Engine for over 15 years and have done all aspects of the job. We are here for the long run and are looking for the long term customer and not the quick buck. We offer products for All makes of Ag, Cnst., Ind. & Heavy Truck. We have a combination of New, Rebuilt and Good Used Parts offering a wider variety of products and many options for any budget.
Don Jaquith
9 years ago
They have always been helpful and have had the parts I have needed. I appreciate the get it done atmosphere, no frills, no squishy leather chairs, just quality parts and knowledgeable staff.
Mark Ramsey
4 years ago
Although everything didn't work out the way we had planned with our purchase, I was impressed with the integrity of the manager, Andy, who resolved the matter to our satisfaction.
Dennis Schoenaurer
8 years ago
Terrible business, you buy a overhaul kit here, tell you they will warranty it, better guess again, when you have problems they give you the run around and don't offer any warranty on ipd engine parts at all, their excuse will be that you didn't torque the head bolts properly, and say the fire ring wire wasn't crushed to spec, so be watching for this. Just saying, doing it by the oem manual doesn't work. I refuse to do business here. It cost me an overhaul kit, labor and down time.
Bekah Nelson
2 years ago
Everyone from RF Engines is extremely helpful and easy to work with. Trustworthy, reliable, and fun! I'll definitely be coming back and spreading the word!
Greg Stewart
3 years ago
Two weeks later and still no information on short block, finely just found it on my own. Sales person told me four different times he would call me back . Never not once did I get a call back
kelton kincaid
2 years ago
I bought my parts for my john deere 60 here and it was a super easy process they found me all the right parts I needed and cant wait to do more businesses there!
Trevor Shouey
4 years ago
So I bought a 4bt had a hard time getting the thing running we had oil pressure when we first put In we thought we had a fuel issue so I got a whole new fuel system on The motor still doing the same thing so then I pull up valve cover off to see if it was getting oil and it was not so then I take Oil pump off and it literally fell apart and broke the housing wiped out all the bearings and crank and come to find out the crank was never round and they say they give you a warranty but they didn t warrantee it they just send you parts to make you pay half and it s your responsibility to put it together for using bad parts so I was suggest not to buy parts from them or Motors And I had a Core had to send back to them I sent it back to them and it took them two months to refund me from the time they got it I am really really really not happy with this like I have over $3500 into this thing and it doesn t run
M W
2 years ago
Very busy and very efficient! Excellent customer service. Great employees and plenty of supplies always.
Joseph Hertzer
4 years ago
This is a great place to work and a great place to get parts for your agricultural, Industrial, and Commercial equipment. They will meet or beat anyone's price like for like parts
George Jennings
5 years ago
I delivered 2# loads to them every one was very nice to me and my wife.
John Narhi
5 years ago
Kind, knowledgeable people who were able to find the parts I need at competitive prices. Will do regular business here.
Chuck Dumond
3 years ago
Had my injectors for 3 months didn't even send them out for rebuild.Lie after lie.
Roy Cooter
5 years ago
That Roscoe was very helpful he deserves a good rase
M S
5 years ago
Great customer service , thank you for everything.
Erik Wehring
5 years ago
Had the piece I needed, when no one else in the area did!
Leon Cook
6 years ago
Good service and lots of engines and parts.
Carl Cooke
5 years ago
Friendly and knowledgeable staff.
Ricky Franks
4 years ago
Great place and very friendly
Mr. Busy
8 years ago
Excellent service & Staff!
Jim Hofacker
6 years ago
Fast, friendly & professional
James Rohde
4 years ago
The cat, Cummins parts, I needed
Rodney Mercer
4 years ago
Great Service