Tireman

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  WILLIAM ADKINS
a week ago
I just found out that Tireman was sold to Belle Tire 1 year ago as I was having another one of our vehicles serviced today. I now know for sure that I am an old man because because memories of other old men I knew from years past would quietly review how certain businesses operated with integrity, but as the years rolled on for one reason or another, the business died or was passed on to the competitor. This "attaboy" is for all of us that went to Tireman because of the way we were treated by the existing competitors because of their outright lying, bait and switch tactics, and faulty repairs that they never made right.Tireman of Monroe, Michigan was an excellent service center. I watched the mechanics work through the windows, and was so impressed I felt led to tip them. The front desk team was so professional, not one time when there was an issue did they have to run to the owner asking permission to make things right. All this means is that this owner was on top of things, and made sure the individuals knew that Tireman was to treat their customers fairly. The front staff is now gone, and all the mechanics are gone. All of you that worked to make Tireman so great, a hearty, THANK YOU, AND GOD BLESS YOU ALL FROM THE ADKINS FAMILY.

  Russ Jones
a month ago
Needed four tires and a serpentine belt.I made an appointment two days prior and was given a total price. I came for my appointment 20 minutes early, went in gave them my keys and waited..... 3 hours later, I inquired about my car and was told they were just finishing up with the tires. I asked if the belt was installed, and was told that no, they'd start working on that next.4.5 hours after my appointment start time, my car was finished. Surprisingly, the price was more than quoted.It's a shame that you can't trust the men in this building anymore. We won't return.

  Lyndsay Hayes
a month ago
went in to get four new tires and an alignment and they broke the master cylinder and two hoses and had my car for two weeks due to ordering parts and waited until last minute to say anything and the orginal alignment and my car still pulls to the left. The second thing my boyfriend left three packs of cigarettes in the car and they stole them. I would give this place zero stars and never go back again.

  Taelor Young
2 months ago
The most useless scam artists I've ever met in life. Do not take your car here you will wait for hours only for them to update you on what they haven't even fixed yet. Only for them to price gouge you so hard you can't leave without spending $300 on NO MATTER WHAT IS WRONG WIH YOUR CAR. I promise you save your money don't waste your time. They tried charging me $280 for a BATERY when Walmart sells them boys for $150 and its 3 screws to install. They always have a machine that's mysteriously "broken" it's always what they need to complete the work. So instead they half sss it and leave you with your check tire lights still on, low oil, and BAD WORK. They will uochsrge any chance they can so they can remodel the inside to make it nice and cushy for how long you're going to be there. I went to victory lane on telegraph and they replaced my battery in 20 minutes for less than $200.

  Kev M
4 months ago
They beat their competition price for a 75,000 mile all season tire by $25 a tire. Car was done when promised. We will definitely be back

  Natalie Steele
4 months ago
It's too far extremely trustworthy we've been bringing our cars there for years I highly recommend them

  Laura
9 months ago
Our tire blew on the highway after already a long 8 hour day of driving and we needed an emergency replacement before completing our drive to Ontario. We spoke with Will on the phone and he was able to get us in first thing in the morning with quick and friendly service. Great experience.

  Damon Obsidian Crow
a year ago
Wonderful service! Very respectful, and kind staff. I went in for an overall vehicle inspection on a car I was looking to buy, they went above and beyond making sure that everything was all right on said vehicle. And then they waved the fee for me! It was a wonderful surprise, and much needed relief during the stress that is trying to find a car. The Monroe tire Man filled with amazing people. Please keep up the good work

  Brianna Jobin
10 months ago
They were a great shop before Bell Tire bought them... with the new leadership its a pass. The customer service in the front is nonexistent. They always used to be packed because they did great work at a decent price. They retained almost none of their original staff with the buyout. Now, they are more worried about overcharging you. It's embarrassing. I have gone to this shop for 10 years - not anymore.

  Sherri Bible
a year ago
I brought my car in for a basic safety and maintenance check. They even addressed some minor issues without charging me or trying to upsell me for things my car didn't really need. These guys were the ultimate in professionalism and trustworthiness. They have my customer loyalty! Highly recommend. Above and beyond. Service was completed within about two hours.

  Theresa Berry
a year ago
Was very impressed with the friendliness and dedication to the job n customers of the staff. I actually enjoyed listening to the return customers positive stories while I waited which made me feel like I had made a good choice to get service here. Wait time was reasonable. Good value.I stopped going to a dealership that I had used for years because of rude treatment. Such a pleasure to come to a nice environment.

  Matthew Furtney
8 months ago
Customer service is excellent!! Walked in with a problem with a tire. They instantly took it back and took care of it for me. I was in and out in a matter of five minutes. I cannot be more thankful for the help and I will definitely be back.

  Shannon Thorpe
6 days ago
Everyone was very nice and the service was quick.

  Sheryl Worful
2 months ago
Great job! They also don t try to upsell or take advantage of their customers.

  Aaron Fultz
10 months ago
Only two stars for good prior service, however I had my car in recently for a tie rod replacement where they told me my rear brakes were also going bad, took it to another shop for the brake work as they could get it done faster and find out the front brakes are nearly rusted out, how did a mechanic miss such a glaring issue when they had to replace the tie rod in the first place? Ridiculous

  Delphine
a year ago
It s a busy place, understandably because it s a great place. The gentleman there are always very helpful. While getting an oil change and checking my tires, they let me know my tire pressure sensor was not working and I asked them if they could fix it right then and of course they did. I feel the pricing is very reasonable and they beat the price of another company when I was shopping for new tires. I ve been going there for 20+ years.

  Nicholas Bell
a year ago
Fantastic customer service. They fixed my truck, fixed another big name companies mistakes and saved me $450 from 2 other quotes. Sam and Ron were so accommodating and helpful. Will be returning for all my truck needs.

  Mary Chamberlin
a year ago
Joe lake tire man has always come through for my family. Great work and friendly service. Compared to many places the prices are very reasonable. We continually count on them for all our car services. Thank You Joe Lake team. Your the BEST!!!

  Brian Greema
a year ago
Went in for a free alignment check and tire rotation. No scams. Tech said alignment was good and rotated my tires all at no charge. That is what customer service is supposed to be like. I Will be back for any other auto services they provide and that I may require in the future.

  Linda E. Scott
a year ago
I made an appointment to have four new tires installed. Unfortunately, there was supply problem and the tires had not been delivered. However, they made it right. They scrambled to get the tires in that day, installed and gave me a free oil change. All the staff were courteous, clean, apologetic and they know their job! Highly recommend this shop for your automotive needs.

  Jennifer Smith
a year ago
My daughters tire had a huge bubble on the side of it. We needed new tires put on same day if possible. It was 4:30pm. They got her car in and done by 6pm. Great customer service and not pushy with Extra things to buy that aren't necessary. Highly recommend!

  Dale Aaronb Burrell
5 years ago
I had a blowout on the expressway. They charged me $225 for a single Tire on my GMC Terain. Is that a fair price? I honestly don't know.I asked if they would rotate the tires, they didn't do it.After they were done I had to put the spare back in its place. See picture. It's how I got my car back.

  Sylvia Conn
a year ago
The entire experience was fast honest and solution solving. The team at this how lake tire shop knows family and myself by name. Due to their diligence and exceptional skill they have problem solved and repaired my vehicle appropriately and efficiently. They take the time it takes to problem solve and diagnose leaving me as the customer with a safe fixed vehicle and a feeling I have been fairly charged for service. Because of Ron's team I return time and time again and all my family and friends are now patrons. Thank you so much for taking care of us.RegardsSylvia Conn

  Eric Keith
a year ago
Went in for an oil change/tire rotation and a tire repair (nail), with an appointment. Sat there for nearly 3 hours before the job was done . Truck comes out; I notice a missing lug nut. Staff asks me if I am sure it was there when I came in I assured them it was, so they went back to look for it. Couldn t find it, again implied that it must have been missing when I came in (it was not. Ya, man I came in to get a free lug nut) and finally said they didn t have one for me in the color I needed and that would order it. Put a temporary on, and did order one. Rotated the tires, but since leaving the shop truck vibrates/shakes on the highway, clearly didn t balance the tires. Wasn t doing it when I got there, started immediately after. No, I didn t take it back for this - why would I trust they would take care of it? Only two stars because at least they ordered the lug nut they lost quickly and I had it the next day.I literally never write reviews but I had to with this one. I get wait times are long due to manpower, etc. but nearly 3 hours with an appointment is never OK for routine maintenance. Don t even take appointments at that point.I am not taking the time to write this to trash them - they seem to have a good reputation so I hope if they read this it s taken as feedback to coach their team. I hope everyone has a better experience here than I did if you use them for service, but there is no way I ll go back.

  Aaron Brettschneider
a year ago
After two different tire shops in my area tried to sell me new wheels due to a rim leak I thought I'd try my luck here. They installed new tires on my existing rims without issue. Staff was very knowledgeable, friendly, and helpful. Not only did I save money with them using the factory wheels but I also saved a bit with their tire price too. Even though it's much farther away I will be going back.

  Ben Roelant
a year ago
Joe lake tireman installed two tires on a trailer for me. They were not stock tires so I had to order them in. They got them in the same day I ordered them and I dropped off the trailer the next day. It was very convenient that I did not have to take the tires off of the trailer and bring them in separate. The guys at the counter were extremely friendly and took very good care of me. The trailer was done the same day I dropped it off and check out was a breeze. I have used them in the past and have always had a great experience.

  Jay Hunter
7 months ago
Brought 2 cars in. One had a slow tire leak, the other needed an oil change. They patched the tire for free! and they changed the oil, np. They offered other services but didn't push. I love that.

  Valinda Jonas
a year ago
I couldn't be happier. I chose them based on previous reviews. They thought my car might take 3 days to repair and they called by 5:30 that evening to say it was done! Would highly recommend!! This was last year. Today I had an oil change and tire rotation. Just super nice people.

  Cassidy Perkins
a year ago
Wow! I am super impressed with their customer service! My car got a flat tire on Thanksgiving. Friday we called all around and couldn t find a tire for it. Joe Tireman came thru tho! We dropped the rim with old tire off Saturday morning and had the new one installed within a few hours. Super friendly staff and tire was a great price! I will be going back for my future needs! You guys are absolutely amazing and I sincerely thank you!

  Christopher S. Alexander
a year ago
I needed an oil change, for which I was long overdue. Joe lakes got me in at 7:30 in the morning. I had let them know I needed the car back by 4:00 p.m. they called me at 8:55 a.m. to let me know my car was ready. They were polite and efficient, and they accommodated me in an excellent manner.