Paul's Quality Collision, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  K Mitteff
2 months ago
All I can say is Awesome, Awesome, Awesome Service!!! You won't go wrong with having your car service at this place. My vehicle was vandalized and they had spray paint, graffiti all over the driver side area. Chris R. and the owner's son, Ryan worked on my vehicle today and assured me they would be able to take all the graffiti off my vehicle. The staff, while I was waiting, was so polite and seemed concerned about the incident that happen to my vehicle. They offered me a beverage while I was there. I just want to say THANK YOU, Chris R. and Ryan for taking good care of me and my car.

  Julie Eighmey
a month ago
Whenever I need work done on my car, Paul's Quality Collision is my first choice. The front desk staff is friendly, professional, and efficient. They were great on keeping me informed of the progress on my car, and quick to return phone calls or answer questions. Most importantly I am always happy with the quality of the work done on my car. Would definitely recommend!

  April Myers
a week ago
Paul's did a great job on my car. They finished quickly and efficiently. Jenn is a very kind and pleasant person to deal with. I highly recommend!

  Cheryl Churchill
a month ago
Paul's recently provided excellent service for our insurance claim. They informed us regularly during every step of the process. They were professional during every interaction with them. Our vehicle looked like new when we picked it up. We couldn't be happier. Thank you for a job well done. We would take our vehicles there again if there's ever a need but hope we don't have to.

  Carolyne Lynch
2 months ago
Paul s Quality Collision, LLC performed a miracle with my vehicle, it is beautiful! So much care and guidance went into making sure I understood the process and could make the right decision for me. I was updated throughout the repairs. The quality of work is top-notch and the staff friendly, helpful and trustworthy. I 100% recommend their expertise and business.

  audrey schroeder
4 weeks ago
Had our Lincoln repaired after being damaged. The communication was great. The car looked brand new when finished. Very impressed by the work. We have used Paul's before and have always had good service.

  Paul Newsome
2 months ago
The repairs to our Lexus were excellent! Definitely as good as new. The ladies at the front desk were, pleasant, kind and helpful. The techs not only repaired the damage to the outside of our car they fixed a a latch on the door of a compartment on the dashboard. To top it off they cleaned the car inside and out. We couldn t be happier. Thank you to all the staff at Paul s Quality Collision

  Meghan Wendel
2 months ago
They are seriously the best. I had a little bit of time frame of when i could be off work due to having a baby. They worked me in when they were booked and got my car back to me before i was even expected to get it and everything looks great! 5/5 will definelty be recommending to anyone i know that needs work. Great job guys!

  Kelly Levicki
4 months ago
I had a great experience with Paul s Collision. Paul and Tammi were both very helpful and filled me in every step of the way. They also assisted me with insurance and rental needs. When I picked up my car (a week earlier than predicted), it was cleaned inside and out and vacuumed! What a nice surprise! Thanks so much, Paul and Tammi, for your excellent service!

  Sharon Bellner
a week ago
We had an excellent experience with Paul's collision. We would highly recommend them. They kept us updated and finished the job ahead of schedule.

  Duane Alt
a month ago
Paul's Quality Collison did a great job on my truck. They told me up front the parts they were going to use and the prossess that they were going to be following. They also text me every few days with progress reports and estimated finish date. They finished one day early. Thank You

  Wade Heath
a month ago
Paul's came highly recommended, so imagine my disappointment when they wouldn't even take the job I asked them to do. Nothing crazy mind you, just applying some letters to a hood. "It'd be hard to line them up". Right, I know, that's why I was going to pay you money to do it. But if making sure a few letters are straight is too difficult for Paul's I'd rather not ever trust them to do any bodywork - lining up panels can be difficult after all. EDIT: after giving this review Paul himself reached out to me, which was thoughtful, and while he was apologetic he didn't actually help me solve the problem. He conceded that he does have a person who does detail work like nameplates but felt that my job might disrupt the flow of work. At the same time he went to pains to remind me that Paul's is a bodyshop. I decided to amend my review in the interest of transparency and will leave it to the reader to decide what (if any) weight to give it when choosing a place to bring work.

  L. Rae
4 months ago
I dropped my car off on Tuesday and was able to pick it up on Thursday. Paul s was transparent about every aspect of the repair and they worked quickly. My car looks like it was never hit! I m very satisfied and would absolutely return to Paul s for any work needed in the future.

  Karen Turner Debusschere
4 months ago
I picked up my car today. 12-14-23. My car is perfect. Even the inside is clean. I give Paul's Collision 6 stars if it were possible. GREAT JOB!!!!!

  Matthew Stanfill
a month ago
Prompt work was completed and professional to work with. Full transparency on when the truck would be ready for pickup. Would recommend Paul s to anyone who needs body work.

  Thomas Carr
a month ago
Very satisfied with the work done to my car . I have used Paul s Quality Collision a few times and I have never been disappointed.

  Mary Morris
3 months ago
Paul's is the best place to take your car from far and wide. I always insist on this place because the mechanics are the best I've ever encountered. They go above and beyond the call of duty since they really really care.

  dupagi
5 years ago
Took my BMW here on behest of my insurance company. Great job from start to finish. Kept in touch with us on status of repairs. Worked extremely well with our insurance company. Would deffinetlty recommend.

  Andrew Parsons
8 months ago
I want give Paul's collision a huge shout out for the amazing work they do I want thank every single person at pauls for doing such amazing job on my 2012 taurus making it beautiful again after the accident I highly recommend pauls collision pictures don't do justice on before damages after picture is fantastic I'm very pleased I'll be returning for any future damages thank you again.. AndrewServices: Painting, Electrical, Body & Trim

  Glenda Mcclung
a month ago
Excellent service. I appreciated that Paul's kept in contact with me to update my status.I would recommend them to anyone.

  Lucas Little
10 months ago
This place was the only place in Monroe to take my insurance, but I am truly glad my vehicle was in their hands. Sara, the receptionist, was super professional and friendly to talk to. She made everything go so smooth when getting my truck into the shop. She also provided me twice a week with text updates for my vehicle. Highly recommend Paul s. I will for sure be using them if I need any other vehicle repairs in the future

  Ed Ready
3 weeks ago
Can t thank Paul s Collision for their professionalism and quality work! I would go back to them if I needed their services again. Thank you Paul. Ed Ready

  Lisa Reynolds Sautter
a month ago
Wonderful service and staff. Completed excellent repair quickly and professionally. Best experience. Highly recommended.

  Andrea Charles
a month ago
This place is the best! Friendly great service and reliable. The staff was totally helpful and nice, I'd definitely recommend anyone here.

  Kathy Bordine
3 weeks ago
I hit a deer and was very pleased that my car was repaired and returned to me within 5 days.Everyone was very nice.

  Julie B
6 months ago
Awesome customer service, friendly and fast response time. All items fixed were done with great attention to detail, and my vehicle looks good as new.

  bacn5
3 months ago
I like that they have all the technology and professionalism of a large shop, but the staff retains that friendly small town atmosphere. They always make you feel like you re part of the family, and the work is second to none!

  George Castle IV
a year ago
As it was for my other vehicle, Paul s always does an outstanding job on quality and craftsmanship. Top notch work all the way around in every aspect of the business.Sara, their receptionist did a fantastic job on follow up call backs and setting up my rental with Enterprise next door and everything went as smooth as can be.And Matt, did a great job at explaining all the repairs that was performed on my truck and it came out beautiful. Thank you all so much for a terrific job.

  Jeff Berry
3 months ago
I highly recommend Paul's.Excellent quality work, fast service and just down to earth kind people to do business with...

  Larry Rock
10 months ago
Best experience I've ever had with a body/repair shop. Everyone was very nice and professional and they did an excellent job on my truck. I will definitely go back if i need to and would recommend them highly.