O'Reilly Auto Parts
4.3 (65)
1011 S Monroe St Ste 200, Monroe, MI 48161
(734) 430-0222
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jason Pierce
2 months ago
The worst experience I have ever had as a consumer , the young man covered with tattoos was rude , inconsiderate and unprofessional . I tried to buy a serpentine belt but as he huffed and puffed he told me the computer list a bunch of different ones .. and that was it !!! Totally didn't help with anything. I had to go to AutoZone to find out the correct belt .. He didn't know ANYTHING about vehicles .. he ask me if my car had a alternator ! Wth ? What car with a gasoline engine doesn't have a alternator ? Regardless of his lack of knowledge he was totally rude .. I'll never go to that store again
Troy Williams
2 months ago
Daughter had a flat across the street and she called me. I ran over to the Oreillys across the street and bought a plug kit at 20 min to ten. Went back across the street pumped up tire and figured out it was a valve stem leaking and ran back toOreillys at exactly 10:00 and the guy behind the counter shook his head and wouldn t let me get a valve stem. Now he was still playing on his phone as he was when I entered 20 min earlier. No compassion these days and I hope Kharma does him justice. Wont be going to Oreillys ever again.
Freddy
6 months ago
Battery checked and charged. Great friendly service at this location.
Everett Dodge
3 years ago
Rich L. Is a amazing professional! Went to auto place next door and could not help with install. Rich was surprised and told me to go pay while he installed. By the time I was done paying he had it done. Rich even lubricated the contact posts. Good job will always ask for him!
Jeremy Graham
2 years ago
Seriously some of the best customer service I have ever had at these part stores. The gentleman behind the counter went above and beyond to help me solve my issue. Thank you!!
Christina Younglove
3 years ago
I visited here for brakes for a 2015 Jeep Patriot and they carried all items I requested in stock, including hardware and bolts. Very nice folks And they offer a perks option for frequent shoppers.
Angel Kitty King
a year ago
Service was awesome the lady was really polite & so helpful in exchangin my part & I lost my receipt she went way out of her way to help me.
Jason Whiteaker
4 years ago
They tested an alternator for us and had a new one in stock for a reasonable price. Haven't had an issue with this location. Would recommend them for your auto parts needs.
Kerry Lee
2 years ago
Rude employees. They do not like having customers interrupt their smoke breaks . Will never buy parts there or from any other location.
Patrick McIntyre
5 years ago
They don't like it if you want to write a check. They complained so bad that I'm shopping at Auto Zone from now on. I did call the 800 number to let them know. They were upset because they do take checks, it's just more work for the sales person. Thumbs Down!!!
Julie Fite
a year ago
Someone ready to help you as soon as you walk in the door. People are always helpful
Sue Swope
a year ago
Went there for wiper blades and also bought 2" ball for receiver hitch..
Sean O'Rourke
3 years ago
Jenn was a HUGE help at the Telegraph store and John was so kind and knowledgable at the Monroe St location.
Bojinks
a year ago
Kim was very rude and not very knowledgeable about their products, and she told me to go to AutoZone
Lisa Watters
a year ago
manager amanda is great. always helpful.
Dominique Federici
11 months ago
Shout out to Tommy! Helped me out in a pinch with my car
Brett Stines
3 years ago
Friendly service and either they have what you need or they will get it asap
Jaxson Romack
3 years ago
Good customer service, and basically everything car related in one store
Denise Hibbs
4 years ago
They were very helpful & they put my new wiper blades on
Jeanette Black
6 months ago
Very helpful and friendly
Jason Baker
8 months ago
She wasn't very friendly.
Steven Brooks
5 years ago
Right part every time come on it's the top auto store in Monroe.
Jan Wells
2 years ago
Car club cruse site..very nice people
Eric Himebaugh
5 years ago
Manager was rude, incompetent, and would not honor warranty.
Mark Klocinski
3 years ago
O'Reilly the best for you and your family price right now
Janie Black
3 years ago
Good place for car parts and things for your car
Tony Augusta
4 years ago
Always have what parts I am lookin for..
Heather Carrel
a year ago
Customer service is awesome ...
Jacob Pixley
2 years ago
Great place to buy parts
Tammie Goss
2 years ago
Awesome staff thanks Les